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"Excellent position for an excellent hotel. Attentive staff, great views and hugely comfortable. Views from the Cityzen bar are superb - save yourself ... " More
17 Nov 2021 by José Manuel Delgado
Bonjour Ian, On behalf of the entire Sofitel Mexico City Refroma's team I would like to truly thank you for writing such lovely words regarding your stay with us. It is a true joy to know that you sincerely felt like if you were at home during your time with us. We hope that we get to welcome you back very soon! Best regards, José Manuel Delgado Guest Relations & Quality Manager
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available. This 5-star Mexico City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and designer toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
BALTA – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Bajel – This bistro specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Cityzen – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
Free House – On-site cocktail bar. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Sofitel Spa with L´Occitane has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
