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Sofitel Mexico City Reforma

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Mexico City Reforma

Property amenity
Indoor pool, open 11:00 AM to 8:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
3 bars/lounges, rooftop bar, cocktail bar
JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • U.S. Embassy
    1 min walk
  • Paseo de la Reforma
    3 min walk
  • Angel of Independence Monument
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Business Lounge Access (Skyline view)

Premium bedding, minibar, in-room safe, desk

Superior Room, Business Lounge Access (Skyline view)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view | Premium bedding, minibar, in-room safe, desk

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Business Lounge Access (Prestige, Angel of Independence View)

View from room

Club Room, 1 King Bed, Business Lounge Access (Prestige, Angel of Independence View)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

Property amenity

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, View (Skyline View)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, View (Angel of Independence View)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence view

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1475)
The price is €382
for 1 room
includes taxes & fees
2 Jan - 3 Jan
InterContinental Presidente Mexico City, an IHG Hotel

About this property

Sofitel Mexico City Reforma

Luxury Mexico City hotel in Reforma with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and designer toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sofitel Spa with L´Occitane has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BALTA, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, Swedish massages or body treatments at Sofitel Spa with L´Occitane
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 4-minute walk from Angel of Independence Monument and a 3-minute drive from Chapultepec Castle
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Mexico City Reforma offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
BALTA – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Bajel – This bistro specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Cityzen – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
Free House – On-site cocktail bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 35 for adults and USD 17.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 11:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 652 out of 750 reviews" "
Rating 8 - Good. 48 out of 750 reviews" "
Rating 6 - Okay. 24 out of 750 reviews" "
Rating 4 - Poor. 12 out of 750 reviews" "
Rating 2 - Terrible. 14 out of 750 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Rooms are elegant/modern. Many gr views of the Peseo de Reforma. Excellent gym. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas, Canyon Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Hotel was beautiful and in a central location. Staff was friendly and attentive to our requests. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
Beautiful hotel with an incredible view if Angel de la independencia, Reforma and Bosque Chapultepec. Their service is exceptional.
Stayed 4 nights in Aug 2024

10/10 Excellent

Berthy, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience! Safe, close to everything, and the staff was excellent!
Stayed 4 nights in Aug 2024

6/10 Okay

Belinda

Travelled with family, Travelled with group
Disliked: Staff & service
The hotel is pretty average. Location is good. Front desk was bad customer service. Lied about company policy that only 3 people are allowed per room for safety purposes. However, when you book it says sleeps four. My friend messed up on the reservation and only put 2 guest. It really didn’t matter because it wasn’t all inclusive. We tried to upgrade but, we're denied. We had no choice but to book another room. This place is not cheap they could have tried to work with us but didn’t, won’t be going back. The Sheraton will be a better choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

VY

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property in walking distance to many restaurants , clean , wonderful staffs, great breakfast buffet
Stayed 6 nights in Aug 2024

10/10 Excellent

orion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and luxurious!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and all the amenities were also great. We ate breakfast daily at the hotel and used the lounge to meet our friends and family.
Stayed 3 nights in Aug 2024

10/10 Excellent

VY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel over all in term of cleanliness, modern facility, service, staffs, breakfast, surroundings. Walkable to everywhere. I highly recommend it
Stayed 4 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Sofitel for 3 nights with my partner while visiting Mexico City for the first time on holiday. Our stay was absolutely perfect from check in to check out. The hotel itself is beautiful architecturally, and maintained very well. The pool and restaurants/bars are stunning spaces. We stayed on the 24th floor, but I imagine every room offers a view of the city. Staff were so friendly, and attentive. Housekeeping provided an amazing service daily, and made us feel pampered. The hotel is right next to the Angel of Independence which is particularly spectacular at night. We walked most places which I'd say requires sharp attention to avoid trip hazards on sidewalks, and navigate crowds, but otherwise we felt safe in terms of crime walking in Juarez, Reforma, Roma Norte, Condesa, etc. Uber is very convenient and reliable as well. All in all, I would highly recommend a stay at this hotel if you ever have the opportunity!
Stayed 3 nights in Aug 2024

10/10 Excellent

asdrubal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda at the front desk, Uriel with concierge, Brandon our driver and Enrique at the Balta restaurant were just WONDERFUL, first rate, incredibly kind and personalized every experience! The hotel is gorgeous and every part of our experience, the restaurants, our room were just fantastic. It’s close to everything using Uber and we will definitely be returning!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karina, Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service all around. We highly recommend staying here, we will definitely be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fabulous top
Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente te atienden como rey
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++ hotel experience
Amazing hotel experience. Will stay here every time we come to Cdmx. Cannot recommend it enough! Staff is always on point and super kind, rooms are clean and large and comfortable. Concierge is extremely helpful. Restaurants and bars are great. Massage at the spa was excellent!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daxia

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel was a great hotel - beautiful building, great views of the city and the spa and saltwater pool were great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 3 nights in Jul 2024