The Green Park Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Green Park Hotel

Bar (on property)
Front of property – evening/night
View from room
Deluxe Suite, 1 King Bed, Park View | Down duvets, in-room safe, individually decorated
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Av Costituyentes No 99, Col San Miguel Chapultepec, Mexico City, 11850
  • Chapultepec Castle
    16 min walk
  • Parque Zoologico de Chapultepec
    17 min walk
  • Paseo de la Reforma
    17 min walk
  • Mexico City (MEX-Mexico City Intl.)
    29 min drive

Room options

Grand Suite, 1 King Bed, Park View

  • 60 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Courtyard View

  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Park View

  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Park View

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

The Green Park Hotel

Hotel with 2 restaurants, near Parque Zoologico de Chapultepec
Along with 2 restaurants, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business centre, a conference centre and a business centre.
The Green Park Hotel offers 33 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Green Park Hotel, you'll be within walking distance of Parque Zoologico de Chapultepec. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Paseo de la Reforma and a few minutes from Museo de Arte Moderno
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly The Green Park Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
The View – This fine-dining restaurant serves breakfast, lunch and dinner.
Roof Top The View – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Jardin del Corregidor – This family restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 280 to 500 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jardin del Corregidor
  • Roof Top The View
  • The View

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Green Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 280 to 500 per person
  • Airport shuttle fee: MXN 300 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a security system
The Green Park Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Green Park Hotel Mexico City
Green Park Mexico City
The Green Park Hotel Mexico City
The Green Park Hotel Hotel
The Green Park Hotel Mexico City

The Green Park Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 489 reviews" "
Rating 8 - Good. 134 out of 489 reviews" "
Rating 6 - Okay. 42 out of 489 reviews" "
Rating 4 - Poor. 16 out of 489 reviews" "
Rating 2 - Terrible. 19 out of 489 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Anna, MIAMI BEACH

Travelled with family
Liked: Cleanliness
Was a clean hotel!
Stayed 2 nights in May 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Park Hotel is classy, luxurious and cozy all at the same time! The staff are helpful and very kind. The rooms are spectacular and the food in the restaurant is outstanding. You won't find a lovelier hotel in Mexico City!
Stayed 4 nights in Apr 2024

8/10 Good

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Stephen

Business traveller
Disliked: Staff & service
Recently stayed for a business trip and found the hotel empty, I think within a week’s stay I came across 3 other guests. Very noisy rooms caused by the main road outside, I found the shower to be okay but it took a while to get warm, pressure was ok. The room sizes are large and have plenty of space. Breakfast was very limited, A plate of fruit slices and a choice of eggs fried or scrambled, coffee on tap and juices. In general the service was good, however being told by a waiter that you’re breakfast is free but my service isn’t was unexpected, I appreciate tips make up their salaries but there’s a better way to express that. All in all an okay stay but I won’t be returning for a 2nd stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Arturo

Stayed 1 night in Mar 2024

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
On the very edge of Condessa - not really walkable to Roma Norte. Very large, loud and busy road between the hotel and the park - bring earplugs. This is not a serene location. The exhaust fumes can be smelled through closed windows once the traffic starts. Shower was terrible, only one of the many shower heads worked and it was barely a drizzle. Bring your own shampoo and conditioner. Quite dated but clean. They gave us lots of pillows so that was great. We didn’t try the restaurant or any other facilities as the front desk person explained nothing about it to us. The television was large and new.

10/10 Excellent

Holly, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Lots of PROs and just a couple CONs. The good far outweighed the bad. Our room was wonderful, big, clean, comfortable. We had a suite and it overlooked the park. CON was the street noise. It is loud. We were so tired after days out we fell asleep anyway. Service in the bar and bartender Gustavo was fantastic! Raul was fantastic too! By chance we met the owner on New Years day and he was delightful. PRO The front desk clerk (Edwardo) that worked morning shift was wonderful, helpful, friendly. CON The late afternoon/night front desk clerk was lazy, not friendly and not helpful (didn’t get his name). He was the only bad staff member we had to interact with. Everyone else was great. The worst CON was the water in shower. It sometimes was cold. We read water pressure was bad in other reviews. We had no problem with water pressure, just getting hot showers was hit or miss. My husband thought he figured out how to place the shower head to get maximum heated water. I took a couple cold showers in our 7 day stay. Some days water was hot and fine. Lastly, the maids and maid service team were great. They accommodated our schedule and gave use bottled water whenever we asked. Great service there! Would recommend the hotel. Just be prepared for street noise and possibly a few cold showers and you’ll enjoy this place! We would stay here again!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great service Location not that good
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious hotel. Huge rooms, top notch service. Noisy due to location on main road, but wonderful across from major park in MC. If you buy the Continental Breakfast, always ask for the “Fruta,” over the “jugo,” the fresh fruit plate is glorious. The menu breakfasts are plentiful and really well cooked. The beds are harder than hell, so if you are older, or a tad arthritic, you are likely going to spend a lot of time tossing and turning all night. This is the age of Casper, Saatva, and more superior foam-based, reasonably-priced mattresses for this level of property to be so far behind, no matter the country. Front Desk is English-certified. No worries there. Be sure to give the Front Desk a CC FOR INCIDENTALS. They won’t necessarily ask for one if you have prepaid via Expedia, etc. that will allow you to put charges at the bar and restaurant on your account. Otherwise, it will be pay-as-you-go everywhere in the property. This is a beautiful property, in a very safe neighborhood, across from MC’s “Central Park.” It shames the “majors” (Hilton, Hyatt, etc) in El Centro for pure class, and is little more than a $10-15 Uber from ANYWHERE in the city. The hotel based driver/car is overpriced. But, if you are a newb, there is value to having a dude standing there with your name on it. The price: $100, one-way! Uber is available, but get your Google Translate tuned up. Use an Uber to go back to the APO…about $20.

8/10 Good

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

SONIA ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 2 nights in Oct 2023

6/10 Okay

Niloofar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are amazing and friendly, but the hotel facilities are so bad, one of worst showers I’ve ever had, even they fix it again wasn’t work, also the room doesn’t have small refrigerator, hairdryer, location is far from the downtown so if you are coming to visit the city do not get the hotel this area.
Stayed 4 nights in Oct 2023

2/10 Terrible

Magda

Liked: Cleanliness
The room super hot and the air conditioner unit doesn't work.
Stayed 1 night in Jun 2023

10/10 Excellent

Paola

Stayed 1 night in May 2023

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Green Park Hotel is gorgeous, elegant, cozy, spotless, and pampering. The food in the restaurant is outstanding. Even more wonderful than the hotel itself are the loving, kind, helpful and delightful staff there. We were in Mexico City to visit a very sick family member in the hospital and we felt like the compassionate staff carried us through a very difficult time! Muchas gracias to dear Rene, Gerardo, Luis, Musio, Alejandro, and all the others who took such good care of us!
Stayed 4 nights in Apr 2023

2/10 Terrible

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed sheets were not clean, no change was offered, not even a change of room.
Stayed 1 night in Mar 2023

10/10 Excellent

Jia L

Business traveller
Liked: Cleanliness, room comfort
Great Stay, Would Recommend
It's a comfortable stay. The entire vibe of the hotel is a little vintage. While the balcony view is nice, it's located near a very busy street. So it's hard to actually sit at the balcony and enjoy a quiet afternoon. Desk service can communicate in English, room service was quick and reliable.
Stayed 1 night in Nov 2022

8/10 Good

Israel

Stayed 1 night in Dec 2022

8/10 Good

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a beautifully renovated space that has much to recommend it. The rooms are spacious and elegantly furnished, with huge bathrooms (double sink, stall shower and soaking bath), with tv's in the bedroom and bathroom (though there was no sound for CNN, the only English language station). The lobby is also elegant and beautifully done. The hotel is located across the street from a major park. The staff was unfailingly nice and helpful, and the day desk person was particularly helpful. The two hotel restaurants were fine and the breakfast was good. On the negative side, the location was a bit far from anywhere you might want to visit (nothing really walkable), although most places easily were accessed by Uber - there are very few restaurants or shops in walking distance. Apparently the subway goes under the property, and you can often feel the vibrations in the toilet area! The street in front of the hotel, which fronts on a central and lovely park, is quite busy, and the sounds from passing trucks can be a bit loud. I found the beds overly firm, but our friend liked it fine, so that is just an issue of taste; they have no feather pillows, only foam. If you stay at this hotel, throw in a nightlight and a multiple socket adapter as there are not a lot of outlets available in the room. In general, a very lovely place to stay, but not in a super-convenient neighborhood.
Stayed 8 nights in Oct 2022

10/10 Excellent

Christopher, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Bettina

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we got set back in time and felt like we were in the 30is or 40is. It was a really lovely experience.
Stayed 3 nights in May 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Slow restaurant service. Fancy shower worked poorl
Stayed 5 nights in May 2022