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The Ritz-Carlton, Mexico City

5.0 star property

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Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Property amenity
LCD TV, toys
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed, Non Smoking, Park View | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner (Park View)

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed, Non Smoking, Corner (Park View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner (City View)

Deluxe Room, 1 King Bed, Non Smoking, Corner (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Corner (City View)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking (City View)

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | LCD TV, toys

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Park View

Royal Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking, Park View

Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Terrace (Park View)

Deluxe Room, 2 Queen Beds, Non Smoking, Terrace (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Terrace (Park View)

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (City View)

Deluxe Room, 1 King Bed, Non Smoking (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (City View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (City View)

Executive Suite, 1 King Bed, Non Smoking (City View) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (City View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Corner (Terrace, Park View)

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Junior Suite, 2 Queen Beds, Non Smoking, Corner (Terrace, Park View)

  • 44 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Corner (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Corner (City View)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Park View)

  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (Park View)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Park View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Terrace (Park View)

  • 66 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Park View)

Deluxe Room, 1 King Bed, Non Smoking (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Park View)

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

The Ritz-Carlton, Mexico City

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Mexico City. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a full-service spa and an indoor pool are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Steps from Paseo de la Reforma and 11 minutes on foot from Angel of Independence Monument
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
The Ritz-Carlton, Mexico City has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 600.00 for adults and from MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

The Ritz-Carlton, Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 173 reviews
Rating 8 - Good. 11 out of 173 reviews
Rating 6 - Okay. 12 out of 173 reviews
Rating 4 - Poor. 1 out of 173 reviews
Rating 2 - Terrible. 8 out of 173 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 5 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn't bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica Cristina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gislena Aixa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento. Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera. Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The views were stunning and the service is first class.
Stayed 3 nights in Aug 2024

10/10 Excellent

SeRita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

esteban

Stayed 1 night in Aug 2024

10/10 Excellent

MariaElizabeth Aguiar

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities
Great experience!! I would come back every single time! One of the best locations in the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

10/10 Excellent

Showvanik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024