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Tonalá 264

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tonalá 264

Superior Room | Desk, free WiFi, bed sheets
Junior Suite | Private kitchenette
Lobby sitting area
Junior Suite | Bathroom | Shower, towels, soap, shampoo
Junior Suite | Living area | 30-inch TV with satellite channels

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Tonalá 264, Roma Sur, Mexico City, 07380
  • National Medical Center (Siglo XXI)
    11 min walk
  • Mexico Park
    15 min walk
  • Paseo de la Reforma
    3 min drive
  • Mexico City (MEX-Mexico City Intl.)
    20 min drive

Room options

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Tonalá 264

Motel with a 24-hour front desk, near Paseo de la Reforma
This smoke-free motel features dry cleaning, a 24-hour front desk and free WiFi in public areas.
Tonalá 264 offers 7 accommodations. This accommodation offers separate dining areas and includes desks. Televisions come with satellite channels.

Bathrooms include a shower. This Mexico City motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Tonalá 264, you'll be within walking distance of Paseo de la Reforma. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from Paseo de la Reforma and a few minutes from Angel of Independence Monument
Tonalá 264 offers its guests dry cleaning/laundry services. Public spaces have free WiFi.

This Mexico City motel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • Separate dining area

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tonalá 264

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Tonala 264
Tonalá 264 Motel
Capital O Tonalá 264
Tonalá 264 Mexico City
Tonalá 264 Motel Mexico City

Tonalá 264 Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

7.6/10

Cleanliness

6.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Personal súper amable y instalaciones muy limpias
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el espacio, la atención de la recepción muy buena
Stayed 1 night in Jan 2021

2/10 Terrible

Silvia Araceli

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
muy mal servicio
Muy mal servicio la tele no funcionaba, el baño no tenía foco, el teléfono para comunicarme con recepción no funcionaba y sobre todo no había agua caliente
Sin luz en el baño
Stayed 1 night in Jul 2020

10/10 Excellent

Oscar Román

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tonalá 264
Bastante bien. Me gustó mucho el espacio en el que estuve: amplio y cómodo.
Stayed 1 night in Mar 2020

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Amplia recomendación 💯✔️
Stayed 1 night in Mar 2020

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Celeste

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REEMBOLSO!!
Había reservado una noche el día 14/03/20 vía hoteles.com. Mi sorpresa al llegar al dichoso hotel fue que al salir el empleado me comenta que “no tiene habitaciones disponibles, que tenía fuga en dos de ellas y no podía quedarme en el lugar.” Le comenté que ya tenía mi reservación y me hicieron cargo a mi tarjeta, cosa que no le importo y optó por decir: “es lo malo de reservar en esa página, les comenté de la fuga pero siguen ofreciendo las habitaciones.” Le pedí que me regresara mi dinero en efectivo pero dijo tajante y grosero que lo arreglara con hoteles.com, que el no podía hacerse cargo de nada. Sin más, cerro la puerta en mi cara. Esta no es forma de dirigirse a alguien ni solucionarlo. Exijo el reembolso íntegro de MI dinero o acudiré a PROFECO.
Este es el lugar donde jamás me recibieron pese a que hice reservación!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio inexistente y cero respaldo a clientes
No hay recepción abierta por lo que nunca me dieron acceso, literal me dejaron en la calle. El número del establecimiento, obviamente falso o solo se dedican a hacer los cargos y no cumplir el servicio. Hoteles.com tampoco da opciones de reembolso ni hay atención telefonica. la peor experiencia usando esta app.
Stayed 1 night in Mar 2020