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Umbral, a Curio Collection by Hilton

4.5 star property

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Lobby
Suite, 1 Bedroom | Down duvets, in-room safe, individually decorated, desk
Suite, 1 Bedroom, Balcony | Living area | 42-inch LCD TV with cable channels, TV, pay films
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Metropolitan Cathedral
    ‪6 min walk‬
  • National Palace
    ‪6 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, individually decorated, desk

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down duvets, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Down duvets, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, in-room safe, individually decorated, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Down duvets, in-room safe, individually decorated, desk

Premium Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hilton Mexico City Reforma

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (1048)
The price is €189
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hilton Mexico City Reforma

About this property

Umbral, a Curio Collection by Hilton

Luxury Mexico City hotel in Historic Center with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a fitness centre, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Umbral, a Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Features include 2 bars, an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Zócalo and Metropolitan Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Terraza Umbral Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar – This rooftop bar serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
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Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 212 out of 281 reviews
Rating 8 - Good. 42 out of 281 reviews
Rating 6 - Okay. 9 out of 281 reviews
Rating 4 - Poor. 10 out of 281 reviews
Rating 2 - Terrible. 8 out of 281 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
Stayed 5 nights in Nov 2024

10/10 Excellent

Joaquin, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaanai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars for Erik the concierge
Stayed 5 nights in Oct 2024

10/10 Excellent

Yetza

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Dark Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Stayed 4 nights in Oct 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property only issue the hot tub was not hot and the pool was in the dining area
Stayed 7 nights in Oct 2024

10/10 Excellent

John, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent friendly and helpful staff and service
Stayed 9 nights in Oct 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the incredible hospitality of the hotel, staff was very welcoming.
Stayed 3 nights in Oct 2024

4/10 Poor

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our restroom did not work, we had to call everyday for them to check/fix. Got moved on our last night to different room. There is no parking and it is very loud. You can hear all the traffic inside your room. Staff is not friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott, Munster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ana Lucia Hamlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Stayed 5 nights in Jun 2024

10/10 Excellent

Gricelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
es serca del centro muy buena ubicacion
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Great hotel! So beautiful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff was very nice and attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus, Santa fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Cuauhtemoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. The staff is friendly but discreet. The hotel is well located. It is in Walkable distance from popular places and have several restaurants options within walking distance. Overall a great place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
Stayed 1 night in Aug 2024

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and easy walk ability to surrounding attractions
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sarah Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024