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Wyndham Garden Mexico City Polanco

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Mexico City Polanco

Reception
Exterior
Standard Room, 1 Double Bed | Down duvets, in-room safe, desk, blackout curtains
Terrace/patio
45-inch LCD TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar

Explore the area

Map
Leon Tolstoi 22, Mexico City, 11590
  • Paseo de la Reforma
    3 min walk
  • Torre Mayor
    5 min walk
  • Chapultepec Park
    8 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains

Deluxe Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Wyndham Garden Mexico City Polanco

Hotel with a fitness centre, a short walk to Paseo de la Reforma
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Wyndham Garden Mexico City Polanco offers 96 accommodations with washers/dryers and a safe. Beds feature down duvets. 45-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Mexico City Polanco. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Paseo de la Reforma and 8 minutes on foot from Chapultepec Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 645 square feet (60 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Wyndham Garden Mexico City Polanco. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Wyndham Garden Mexico City Polanco has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (MXN 130 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Mexico City Polanco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 280 for adults and from MXN 280 for children
  • Valet parking fee: MXN 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Wyndham Garden Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1007 reviews" "
Rating 8 - Good. 297 out of 1007 reviews" "
Rating 6 - Okay. 94 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 40 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the safety and convenience of the location. I liked that I was able to register from out of country location. Awesome location!! Very nice staff, service was GREAT!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Wyndham Gardens Polanco and will be our hotel of choice in future travels to Mexico City. The staff was professional, courteous, and helpful throughout our stay.
Stayed 4 nights in Jul 2024

8/10 Good

Anafin

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, great location
Stayed 1 night in Jul 2024

6/10 Okay

Jorge Abel

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Elias

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karol A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tercera vez que regresamos, ubicación y servicio excelente
Stayed 3 nights in Jun 2024

6/10 Okay

Byron, Houston

Business traveller
Disliked: Amenities, property conditions & facilities
Gym machine needs upgrading big time!
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay when doing a business trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, quiet area, friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel at the entrance of Polanco. Close to all the fun yet fairly quiet in case you need to sleep well. Plenty of restaurants and easy access to public transportation. Front desk was very attentive and friendly! Room was clean and taken care of.
Stayed 4 nights in Apr 2024

8/10 Good

Ramses

Travelled with family
Liked: Room comfort
No the best, beautiful view at the 10 floor
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Carolina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La limpieza de la habitación dejaba mucho que desear y una de las dos camas tenía un colchón viejo y duro. No hay buena relación precio/calidad.
Stayed 1 night in May 2024

2/10 Terrible

Ines

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not Polanco, misleading, price is high for poor area smelly bathroom and lobby areas. Hard pillows, difficult sleep with them. Air conditioning warm in room that has controlled temperature and can not be lower. Really bad experience
Stayed 2 nights in Apr 2024

6/10 Okay

J. Bruce

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's and old hotel, poorly furnished, and dated.
Stayed 1 night in Mar 2024

8/10 Good

RITA CRUZ

Stayed 2 nights in Apr 2024

10/10 Excellent

Juan, Thousand Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and hotel is close to everything you need.
Stayed 2 nights in Apr 2024

8/10 Good

Roberto

Stayed 3 nights in Mar 2024

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The room was old and very dark. The bed was small and the towels were very old. Hotel needs to be remodeled; it didn’t meet our expectations.
Stayed 6 nights in Mar 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2024