DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

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Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Manicures and pedicures, massages
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
1717 N Bayshore Dr, Miami, FL, 33132
  • Kaseya Center
    ‪16 min walk‬
  • Bayside Marketplace
    ‪19 min walk‬
  • Port of Miami
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

Room, 2 Double Beds, Garden View

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Condo, 3 Bedrooms

  • 195 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Garden View

  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • 65.0 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Park View

  • Sleeps 4
  • 2 Double Beds

Condo, 1 Bedroom, Kitchen

  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Condo, 2 Bedrooms

  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony, Park View

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 60 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Penthouse, 4 Bedrooms (Condo)

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Balcony, Bay View

  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Condo, 2 Bedrooms

  • 149 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Grand Suite, 1 King Bed, Bay View

  • 93 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel with 7 restaurants, near Kaseya Center
This smoke-free hotel features 7 restaurants, a marina and a full-service spa. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Grand Hotel Biscayne Bay. During your stay, you're just a quick walk from Adrienne Arsht Center for the Performing Arts of Miami-Dade County. You'll find features such as 7 restaurants, 2 coffee shops/cafes and a full-service spa.
  • Drinking and dining options include 7 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures or massages at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Kaseya Center and a few minutes from James L. Knight Center
  • Cruise terminal shuttle service available for a fee
DoubleTree by Hilton Grand Hotel Biscayne Bay offers its guests a full-service spa, a marina, and an outdoor pool. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly DoubleTree by Hilton Grand Hotel Biscayne Bay. For a fee, parking is available.

This Miami hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael, North Palm Beach

Stayed 2 nights in Jan 2025

8/10 Good

keevia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Ana

Stayed 2 nights in Jan 2025

10/10 Excellent

Shasta

Travelled with partner
Liked: Amenities
Great place, clean, but a lot of broken. Elevator, escalator, patches on the drywall everywhere, pool deck was patches as well. Looks like stuff is being done. But I would have expected that the Elevator and escalator would not have been down the whole 3 days we were there.
Stayed 2 nights in Jan 2025

10/10 Excellent

regginale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view, the location, the room...all was extremely nice
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The hotel is ok maybe expensive for what they offer, forget about room service, the beds are old so much so you can find a hole in both sides of the bed. Good restaurant surround the hotel but is a hotel more for business not for vacation or else. In this opportunity the air conditioning broke for five hours.
Stayed 6 nights in Jan 2025

10/10 Excellent

JAMES

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out were smooth. Primos restaurant was great, our bartender Christian was top notch. Definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

2/10 Terrible

Mahmoud

Stayed 1 night in Dec 2024

4/10 Poor

Flozell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ok place. Not worth the crazy high price. They can do this because of the area.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! I'll definitely book this location again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mariam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was this hotel was under construction. My view was a couple of guys in scaffolding. I took the balcony of view for a reason. The rooms were disgustingly filthy. There was Doritos everywhere bedbugs it seemed like they never even washed those sheets in months I don’t know if they just put those where the constructions were at and they’re giving them away from Expedia at a cheaper price, but I will never ever recommend this to anybody. It was disgusting there. The shower flooded. We had no remote for the TV. Everything was filthy dirty here’s everywhere. Garbage cans were not even lined up. You couldn’t even look outside the window because the window was all smudgy and dirty from all the construction. The patio was filthy. Walking around the room. You had black feet within seconds I want a full refund if I don’t get it. I am going to contact the district attorney’s office
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Prakash

Travelled with family and small children
Liked: Staff & service
The building is located at the bay but in the same time it is congested as it is in down town. Hotel building is only 9 floors, and the hight towers are for other type of residents. Check for the view and side you are getting for your room, as it is not a bay view hotel for all rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House cleaning/ front desk staff was unprofessional, and incompetent. I asked multiple times to have our room cleaned which didn't happen. Instead, I was met with attitude and house cleaning told me they wouldn't service our room. Then Mike the front desk mgr, came up to my room after I expressed that this was unacceptable. He proceeded to be confrontational, and could have cared less about our needs. I've stayed at this hotel before and have never experienced such negative/ unprofessionalism from the staff. Definitely disappointing and will not be back. Avoid this hotel at all cost.
Stayed 1 night in Dec 2024

4/10 Poor

Roneisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to have an engineer come to my room everyday of my staff because my tv kept going out. There was NO shower gel in the shower whatsoever, and only one bar of soap.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautiful View!! Front desk personnel can improve their customer service and should show appreciation towards their customers. You don’t feel welcome at check in. Front Desk gentleman denied a bottle of water to a pregnant guest when she asked for it. I couldn’t believe it. No compassion over a pregnant woman. Later on, bottle water was given to other guests. Shared is not expensive and should never be denied to a guest. Perhaps the front desk employees should receive training just in what Hilton policies are when checking inn customers. Also, specifically at check in time. Concierge employees were excellent. Extremely pleased with their cust. Service offered. They go above and beyond to help you with your need. Their manager is also extremely nice.
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel, within walking distance to multiple eating options and a short Uber ride to Brickell and entertainment arena.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa, Stone Mountain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the cookies were fabulous! The staff was great and the hotel room was very clean. The view from room was beautiful. We had a balcony view on the bay. The only let down was they were doing maintenance on bldg so there was scaffolding outside our balcony and men, so really couldnt use. The scaffolding was left over night, so we didnt feel completely secure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024