4/10 Poor
margaret c.
11 Mar 2020
checked out early
Our unit overlooked Walmart, its parking lot and was next to a major roadway. The traffic noise prevented us from using the balcony. Eventually we couldn't take the traffic noise and we checked out early. We had a partial view of the intracoastal waterway which was nice but we couldn't use the balcony due to the traffic noise to enjoy the view. Very disappointing. We requested a different unit but were told there was none available. We were staying for 2 weeks! The carpet in the entire unit was soiled and worn and should have been replaced. We reported this but the property manager said the stains wouldn't come out. The bedsheets were not good quality and were queen-sized but the bed was a king. The 2 elevators could not handle the capacity of the hotel causing long waits averaging 20 minutes on a regular basis. On the bright side, the entire staff was very helpful.
margaret c.
Stayed 14 nights in Feb 2020