2/10 Terrible
Adia Renae
Travelled with group
7 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely would not recommend staying here. We moved rooms three times our first night due to our first room being dirty and uncleaned, and the second room had a broken door and lock. We were upgraded rooms for free, but our third and final room had a connecting door to another hotel room and thin walls which ended up being a major issue. We had neighbors who shared the door who made noise complaints on my friend and I, even when we were whispering due to the door and paper thin walls. Also, we could hear our neighbors yelling, fighting and snoring. Our room wasn’t cleaned by house keeping until our last day of five days, and had to call ourselves for toilet paper and towels. Additionally, the key cards had to be switched twice due to them not working after a day or so. The breakfast is absolutely awful. Although it says continental breakfast there is no fruit, waffles, or other traditional hotel breakfast items, unless you paid extra on top of the $150 “hotel” (food) fee. Absolutely ridiculous experience and I am beyond disappointed.
Adia Renae
Stayed 5 nights in Jan 2025