2/10 Terrible
Gary
Travelled with partner
4 Feb 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Property was on main hwy and adjacent to a major elevated railway line with a train every 8 minutes. Nowhere in the description did it mention that. And unbelievably the property was NOT where it was indicated on the map provided in the listing. It was listed as being on a back street 2 blocks from the hwy and 2 blocks north of the actual location. Couldn't sleep at all for 5 days with all the noise. After dawdling and forcing us to expend days chasing them and going back and forth between Expedia and Verbo, Verbo offered us a paltry $100 future credit and said that Verbo or the property manager Lockl would get back to us which they never did.
The unit itself was not as per the pictures in the ad at all. It was run down down. It was not second rate or third rate but a heart break and the management obviously did not care to make even a show of trying to keep the unit and the hallways up to any standard of repair. Expedia and Verbo you should be ASHAMED.
Gary
Stayed 5 nights in Jan 2025