4/10 Poor
Pam C.
3 Jun 2024
Disliked: Cleanliness
Would definitely avoid future stays due to management.
The property had multiple issues. Normally, I like to leave short notes of things that need attention. This is just out of courtesy as I realize the owners often aren't aware of small issues that can quickly become larger ones.
In this property the master bath toilet was loose on the base. The fridge is still leaking water throughout our stay, the sign on the table below the tv says there's a Roku remote...it's no where to be found. Every towel in the place was folded very damp. I did a large load the first night so we would have towels. The drain in both showers is very slow. The main shower has guests standing in water while showering as it drains very slow. The trash can was so filthy both inside and outside that we had to clean it before using it. Several glasses still had lip prints on them and had to be washed before using. It is clear that the cleaning folks spend very little time cleaning as the inside of the front door was filthy with dirt and handprints. It was wiped down by us.
Having had several kids graduate from colleges in small towns, I realize that huge price increases are common during graduation weekend however, having paid an exorbitant rate for this place, I expect the items above to have not been an issue. And on top of this, it took 7 weeks to finally get a refund of the smaller place I initially rented through the same property management company. I called on multiple occasions and finally had to file a claim with VRBO.
Pam C.
Stayed 2 nights in May 2024