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Mercure Milano Solari

4.0 star property

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Photo gallery for Mercure Milano Solari

Exterior
Dining
Business centre
Classic Room, 2 Single Beds | Down duvets, in-room safe, desk, soundproofing
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Pietro Orseolo 1, Milan, MI, 20144
  • Via Tortona
    ‪1 min walk‬
  • Leonardo da Vinci Museum of Science and Technology
    ‪11 min walk‬
  • Santa Maria delle Grazie
    ‪15 min walk‬
  • Milan (LIN-Linate)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Down duvets, in-room safe, desk, soundproofing

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed

Down duvets, in-room safe, desk, soundproofing

Classic Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Large Single Bed

Classic Room, 1 Large Single Bed | Down duvets, in-room safe, desk, soundproofing

Classic Room, 1 Large Single Bed

  • 23 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Down duvets, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is €121
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includes taxes & fees
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About this property

Mercure Milano Solari

Pet-friendly hotel connected to the convention centre in Porta Genova with a 24-hour front desk
Along with valet parking, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Mercure Milano Solari offers 67 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 15-inch LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Milano Solari. During your stay, you'll be connected to the convention centre and just a quick walk from Via Tortona. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Leonardo da Vinci Museum of Science and Technology and a 3-minute drive from Bocconi University
  • Airport pick-up and local-area shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
Public spaces have free WiFi and wired Internet. There's an onsite business centre. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. The business-friendly Mercure Milano Solari also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 32 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 15-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Airport shuttle fee: EUR 95 per vehicle
  • Airport shuttle fee per child: EUR 95 (up to 18 years old)
  • Valet parking fee: EUR 32 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Milano
Mercure Milano Solari
Mercure Solari
Mercure Solari Hotel
Mercure Solari Hotel Milano
Mercure Milano Solari Hotel Milan
Mercure Milano Solari Hotel
Mercure Milano Solari Hotel
Mercure Milano Solari Milan
Mercure Milano Solari Hotel Milan

Mercure Milano Solari Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 584 reviews
Rating 8 - Good. 265 out of 584 reviews
Rating 6 - Okay. 52 out of 584 reviews
Rating 4 - Poor. 18 out of 584 reviews
Rating 2 - Terrible. 12 out of 584 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline Lozoya

Liked: Cleanliness, property conditions & facilities
Lovely staff and a great room.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour
Air climatisé peu fonctionnel Hôtel très bien situé et accueillant!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for a couple nights, but we loved it! It’s outside of the chaotic hustle and bustle of downtown but with plenty of walkable amenities and restaurants. The staff was extremely friendly and helpful! Definitely would recommend staying here if you’re in Milan!
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left our bags with Mercure upon check out (including a backpack with a drink bottle, headphones, kindle and other electronics). We went out for breakfast and came back about 2 hours later. The backpack was socking wet as the bottle had been smashed and all our electronics drenched in water. We showed the reception staff to ask what happened who SHRUGGED and walked away. We stood in front of reception trying to salvage what we could out of our electronics. In the meantime, the 3 reception staff didn’t say a word to us, or offer us any sort of help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably well located within walking distance (25 minutes) of the centre of Milan and connected by Metro which is 3 minutes away
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Eduardo

Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go there
Th worst!! I've stayed 3 times here on this trip, each time worse than the before. The air conditioning does not work properly, you can barely feel it. The sink splashes everywhere and the sink drainage does not work properly. The shower head is disgusting! And the safe broke down with no repairment for 2 nights. The wifi is soo slow And they watered-down our body soap so i had to step out of the shower for the hand soap and use it while freezing cold since u cant get the soaps out the wall
Stayed 2 nights in Jul 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Horrible!! The air conditioner did not work The wifi did not work The sink did not work properly and splashed everywhere every time The shower head was dirty and ripped The safe was broken for 2 out of the 3 nights The hairdryer did not work And there was barely any light, the room and the bathroom were really dark, would not recommend!!
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok
The service was great and the room was ok, but the AC was non existent and in July in 30 + weather thats not so good, also we had to take out the thing that filter the water on the sink since they wouldn't go down otherwise and the shower water pressure is not that good
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Stayed 1 night in Jun 2024

10/10 Excellent

Kinga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the stay
Great stay. The staff was very friendly. The check in and check out was very smooth. I was nervous about the valet parking after reading some of the reviews however there was no problem at all. The room was nice and clean, it had a hair dryer, fridge with free bottles of water.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grubby room, needs overhaul
Not a good hotel! Staff were very unfriendly and rude for the most part (except the very nice guy at check-in). When I arrived, I checked in and found that my room had not been cleaned after the previous occupant. Eventually, I was given another room for the night but was told I would have to check-out by 10am to be moved to the correct room - unfortunately, at 10am this room was still not ready. I only had to wait 10 minutes for it to be cleaned but this is also a bit concerning aa it should take more than 10 minutes to properly clean a room. The room itself is fine but the air con did not work very well, there were ants on the floor and it clearly needs a good deep clean and refresh. Check-out was fine but I later realised I had left my (very expensive) engagement ring in the room - I returned to the hotel to collect it, initially I was not allowed back into the room to check for it even though I was told it had not been cleaned. I was only allowed to look in the room once the maid service had arrived - it was not there but once I was in the room, the bed had been stripped and the water bottle replaced - clearly someone had been in the room. My ring was nowhere to be found. I now have to make a police report. Overall, not a pleasant stay at all - would steer clear of this one.
Stayed 3 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, clean and excellent staff. Our only minor comments are that the AC vent rattled a bit and the hair dryer did not work. Would definitely recommend to others.
Stayed 2 nights in May 2024

6/10 Okay

Rosana

Liked: Cleanliness
Disliked: Staff & service
Stayed 12 nights in Mar 2024

8/10 Good

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Eliza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eliza
It’s nice hotel with delicious breakfast and nice staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff very helpful and friendly. Around a lots of pubs, restaurants, shops, coffee shops and night clubs
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay here. The bed was comfortable, the room was very clean, and the bathroom was gorgeous. I especially enjoyed their wonderful buffet breakfast!
Stayed 2 nights in Oct 2023

6/10 Okay

Nicola

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
Overall our stay was good. The only issues in the room (we did not bring this up as personally we were not bothered, but others may be) were mainly that the maintenance seemed to be lacking, cleanliness was not an issue though. In our bathroom, we had a door with a broken lock so we had to leave it unlocked at all times, the shower door was damaged and didn’t fully shut meaning the floor was always considerably wet after shower usage, a floor tile was damaged in the middle of the shower causing the floor to be slightly unstable and the soap dispenser had been broken off the wall and then rested up against the hand rail instead of being attached back to the wall. We also had no working light on one side of the bed. On a more positive note, the hotel was in a good location within walking distance of the centre for most people, the bed was very comfortable and we had a nice balcony with an unexpected nice view over the courtyard. We only stayed for 2 nights so the issues mentioned above were not affecting us too much and didn’t impact the stay to the extent that we felt like we needed to change rooms, it would’ve just been nice for the hotel to be on top of the general maintenance a bit more, seeing as 5 different things were unsatisfactory in a small room. The cost of the stay was quite high when you factor in that we had a few damaged things in the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Giselle

Great choice
Stayed 2 nights in Oct 2023

4/10 Poor

Ahmed

Travelled with group
Stayed 1 night in Aug 2023

10/10 Excellent

HAMIDEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2023