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Palazzo Segreti

4.0 star property

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Photo gallery for Palazzo Segreti

Front of property
Lounge
Design Double Room, 1 Double Bed (Design) | Premium bedding, down duvets, minibar, in-room safe
Junior Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via San Tomaso 8/a, Milan, MI, 20121
  • Teatro alla Scala
    ‪6 min walk‬
  • Cathedral of Milan
    ‪10 min walk‬
  • Via Montenapoleone Fashion District
    ‪11 min walk‬
  • Milan (LIN-Linate)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, 1 Double Bed (Design)

Design Double Room, 1 Double Bed (Design) | Premium bedding, down duvets, minibar, in-room safe

Design Double Room, 1 Double Bed (Design)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby lounge

Urban Hive Milano

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, (601)
The price is €620
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Urban Hive Milano

About this property

Palazzo Segreti

Art Deco hotel with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Palazzo Segreti offers 18 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Milan hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Segreti. During your stay, you're just a quick walk from Piazza del Duomo. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Piccolo Teatro Grassi and Teatro Dal Verme
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Palazzo Segreti also features multilingual staff, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This Art Deco Milan hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 15-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 06818580968
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palazzo Segreti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A1EL5MCYW9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Segreti
Palazzo Segreti Hotel
Palazzo Segreti Hotel Milan
Palazzo Segreti Milan

Palazzo Segreti Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 356 reviews
Rating 8 - Good. 74 out of 356 reviews
Rating 6 - Okay. 22 out of 356 reviews
Rating 4 - Poor. 6 out of 356 reviews
Rating 2 - Terrible. 1 out of 356 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 4 nights in Dec 2024

10/10 Excellent

Bahman

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fabiana Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great
Stayed 2 nights in Dec 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central Milan location for sights, shops and restaurants. one small issue - hotel unable to supply facecloths/flannels.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francois Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shivani

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Dumo and staff was excellent. Somewhat older hotel and very noisey in morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Milan Discovery
The Palazzo Segreti is a small hotel just off the Via Dante in central Milan. The hotel is within walking distance of most attractions in the city. It's almost midway between two Metro stations. Despite its central location the hotel was quiet although I think it could be different on a weekend night. There is a nice breakfast available and a welcoming drink and nibbles available on the first evening. Woul definitely stay here again.
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked this last minute and didn’t really do much research. We were there one night. The room was clean, but minimalist. The TV appeared to have apps, but we were never able to figure out how to use them with an iPhone. Looked like it was only android compatible. We didn’t appear to have real access to setting the room temperature. There was a strange control panel that didn’t seem to control anything. There is no elevator, but a tiny “lift”. It worked fine. The bathroom and shower are on opposite sides of the room… very strange. It wasn’t a bad stay, but we would not stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appearance of the property amazing, room was charming, stuff was very helpful. Cafe in the morning was making our mood for the day.
Stayed 3 nights in Oct 2024

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent shopping and location
Stayed 2 nights in Oct 2024

4/10 Poor

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive for what you get but it’s a lovely hotel and excellent location
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo Segreti is a lovely boutique hotel in a great location in between the Milan Cathedral and the Sforzesco Castle and easily walkable to both along with plenty of shops, restaurants, and cafes. The hotel conveniently has an elevator/lift to help transport bags to rooms. There were a few stairs in between the lobby and the lift but there was always a staff member available to help. The hotel offered a buffet style breakfast each morning (included with your stay) with a variety of items and one cup of coffee to start your day. I am not a big breakfast person, so for me, the variety was perfect. The room was lovely, comfortable, and spacious. My only complaint was the lack of air conditioning in our room. We asked 4 times for the air conditioning to be adjusted as the thermostat was not working in our room. Being in a busy/noisy area with a restaurant across the alley from us, we were not able to have the windows open which made it difficult to sleep. Each time we inquired, the woman at the front desk told us she'd take care of it but never did and when we returned to follow up, she was extremely rude and made us feel like a bother. We were told that she didn't see what the problem was because other rooms weren't having issues with their conditioning. I do feel like this was an isolated issue though as all of the other staff members were friendly, polite, and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesusa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was so close to a pedestrian only street filled with shopping and dining. The staff were all so helpful! Special shout-out to Atillo and Dennis!
Stayed 2 nights in Sep 2024

10/10 Excellent

Erwin, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a few minutes walk to main attractions in Milan close to Duomo…: a lot of attractions, shopping and restaurant. Very friendly staff. Great room!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Our first night in Italy and purely delightful stay! The location was superior, the staff so friendly and helpful, with shopping and the magnificent Duomo very nearby. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Stayed 3 nights in Aug 2024

10/10 Excellent

barrie, Destin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel. My fiancé and I enjoyed the wonderful breakfast and the staff was very friendly and accommodating. Spacious rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Xiaoying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Great service, rooms were lovely, clean and had spacious bathrooms. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles de la

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We want to come back again soon with our whole family !!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Eddie, Denham Court

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a superb location with everthing you would need within a block or two. Exceptional staff and service. Highly recommended.
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel in a perfect location
Great location and a chic characterful hotel converted from a palazzo. I had a bright cool spacious room. Nice stylish lounge area for drinks and breakfast.
Stayed 2 nights in Jul 2024