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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

1 bedroom, minibar, in-room safe, desk
Shower, free toiletries, hair dryer, towels
Triple Room | 1 bedroom, minibar, in-room safe, desk
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Via Torriani Napo, 28, Milan, MI, 20124
  • Corso Buenos Aires
    ‪11 min walk‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Cathedral of Milan
    ‪6 min drive‬
  • Milan (LIN-Linate)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Piazza della Repubblica. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Piazza della Repubblica and Corso Buenos Aires
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 594 reviews
Rating 8 - Good. 184 out of 594 reviews
Rating 6 - Okay. 64 out of 594 reviews
Rating 4 - Poor. 22 out of 594 reviews
Rating 2 - Terrible. 28 out of 594 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ansuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness

Good Location

Just okay!!! Very convenient for the location
Stayed 2 nights in Jan 2025

10/10 Excellent

Larry Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to walk from Milano Centrale
Stayed 2 nights in Dec 2024

10/10 Excellent

Prinkesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

WAI THENG EMILY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location next to Milan Central Station and Metro. Modern interior, minimalist design. Friendly staff. Should provide slippers for guests as the cement floor in room is cold. Shower cubicle tends to wet the entire toilet when used.
Stayed 4 nights in Dec 2024

4/10 Poor

Pinintorn

Travelled with partner
Disliked: Staff & service, amenities
This place should not be a 4 star hotel. The rooms had very basic amenities. We were given one pillow for each person. The bed was uncomfortably hard. The front desk was neither welcoming nor informative. They really did the bare minimum here. It felt like a 2 or 3 star hotel at best. There are many hotels near the Milano Centrale and we would not recommend this one.
Stayed 3 nights in Dec 2024

2/10 Terrible

Yehong

Disliked: Cleanliness, staff & service, property conditions & facilities
Washroom is terrible
Stayed 3 nights in Dec 2024

10/10 Excellent

Hecmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

Chun Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing 5 nights stay. Both rooms are clean. Location is excellent. Near to train station and both our day trip pick up point.
Stayed 5 nights in Dec 2024

4/10 Poor

Zohair

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Unpleasant Surprises

It was annoying not to find slippers and you have to go down to get it from the reception. Also, they advertise that the breakfast is 15 Euros on the website, but when you go there they tell you that only if you buy it with reservation but when you go down it's 20 Euros, and there is no sign to tell you so. You realise it the hard way when you checkout.!
Stayed 6 nights in Dec 2024

2/10 Terrible

Mea

Stayed 1 night in Dec 2024

8/10 Good

ROBBIE

Liked: Cleanliness, staff & service, room comfort

A decent hotel in a good location.

Very friendly staff and amazing location, right near the train station and metro. Bed was comfy and bathroom clean and modern, but the room was small and dark since the windows were tinted. Unfortunately no smart tv meant that all channels were in Italian. 4/5.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alberto

Business traveller, Travelled with partner
The room was unbearable hot and couldn’t be adjusted spoilt our trip overall I’ve stayed in this hotel 4 times previously will not be going back 😡
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not worth it

We stayed here for two nights. The room temperature couldn't be adjusted beyond 22°C, and we had to request an increase twice the next day because it felt too cold. We were in room 112, and unfortunately, water leaked into the room, making the shoe bags in the corridor wet. Additionally, we were approached by a drunk man around 7:30 PM near the hotel and had to shout to people to help us and call to police. Given these experiences, I would not recommend staying here, especially for females.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hi sun

Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
looked very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of its convenience and proximity to transport hubs. I am very pleased.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; the room was incredible; and the bed was fantastic!!
Stayed 2 nights in Dec 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation.

Good overall. Small room but we were able to move the smaller bed and place it next to the main one. That allowed us to place our luggage in that area. Modern and clean are definitely the two main attributes. Lastly, if you’re looking for something close to the Milan Central station, this is it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shanika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night on two separate occasions and the staff were phenomenal! Helpful and very accommodating. Rooms and bathrooms were clean. Highly recommend 10/10.
Stayed 1 night in Nov 2024

10/10 Excellent

Teressa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

EDGAR

Stayed 1 night in Nov 2024

10/10 Excellent

Jareem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible and comfortable to stay in
Stayed 1 night in Nov 2024

8/10 Good

Jareem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. My family enjoyed.
Stayed 1 night in Nov 2024