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Starhotels Grand Milan

4-star property
Via Varese 23, Saronno, VA 09 725 22 184
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4.3 out of 5
Very good!
See all 28 ebookers Reviews

"Very lovely hotel located near the train station and airport. Very friendly staff, very clean and close to all amenities. " More

By a verified traveller on Fri 28 Apr 2023

Points Of Interest

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Starhotels Grand Milan. During your stay, you'll be connected to the convention centre and just a quick walk from Santuary of Our Lady of Miracles. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from Santuary of Our Lady of Miracles and 13 minutes on foot from Church of St Francis of Assisi
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Starhotels Grand Milan ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Starhotels Grand Milan

Everyone (10) Couples (3) Family (10)
5 out of 5
Very lovely hotel located near the train station and airport. Very friendly staff, very clean and close to all amenities.

Posted by on 28 Apr 2023

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Comment from Hotel Management

29 Apr 2023 by StarHotels GrandMilan

Dear Mr. Barry MarkWe want to thank you for taking the time to share your experience at Starhotels GrandMilan.We hope to welcome you back to our hotel very soon! SincerelyStaff GrandMilan

5 out of 5
Industriezone und Baustellen

Posted by on 4 Aug 2024

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Comment from Hotel Management

23 Aug 2024 by The Management

Dear Marco,We are absolutely delighted you have chosen our property for your stay in Saronno! We do hope to host you very soon again! the Management

1 out of 5
Am check-in wurden wir von einem agressiv-dominanten Francesco massgeregelt. Nichts erklärt. Keine Infos. Durften nichts fragen. In 2 Min. abserviert. Schreeeeeeeecklich!!!! Fühlten uns sehr unwohl!

Posted by on 25 Jul 2024

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Comment from Hotel Management

6 Sep 2024 by Luisa Maria Pagani - General Manager

Sehr geehrte Frau Maja,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts im Starhotels Grand Milan mit uns zu teilen. Wir bedauern sehr zu hören, dass Ihr Check-in-Erlebnis nicht unseren hohen Standards entsprochen hat und dass Sie sich dabei unwohl gefühlt haben. Ihr Feedback ist uns äußerst wichtig, da es uns hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Es tut uns leid zu hören, dass Sie während des Check-ins von Francesco nicht die Informationen und Unterstützung erhalten haben, die Sie erwartet haben. Wir streben danach, unseren Gästen einen herzlichen und einladenden Empfang zu bieten, der Ihnen hilft, sich sofort wohlzufühlen. Das von Ihnen beschriebene Verhalten entspricht nicht unserer Philosophie, und wir werden dieses Thema intern besprechen, um sicherzustellen, dass alle Mitarbeiter geschult werden, um einen freundlichen und hilfsbereiten Service zu gewährleisten.Bitte seien Sie versichert, dass wir jedes Feedback ernst nehmen und stets bestrebt sind, unsere Abläufe zu optimieren. Der Check-in-Prozess sollte dazu dienen, Ihnen alle nötigen Informationen über unser Hotel und die vorhandenen Annehmlichkeiten zu geben, sowie all Ihre Fragen zu beantworten, um Ihren Aufenthalt so angenehm wie möglich zu gestalten. Wir bedauern zutiefst, dass dies in Ihrem Fall nicht geschehen ist.Gerne möchten wir Ihnen die Gelegenheit geben, uns für die Unannehmlichkeiten, die Sie erlebt haben, zu entschädigen. Sollten Sie in Zukunft eine weitere Gelegenheit haben, bei uns zu übernachten, würden wir uns freuen, Ihnen zu zeigen, dass wir aus diesem Vorfall gelernt haben und alles tun werden, um Ihnen einen angenehmen Aufenthalt zu bieten.Wir hoffen, dass Sie uns eine zweite Chance geben und uns wieder besuchen, um Ihnen die herausragende Gastfreundschaft zu zeigen, für die wir bekannt sind.Mit freundlichen Grüßen,

5 out of 5
Sehr sauber

Posted by on 22 Apr 2024

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Comment from Hotel Management

1 May 2024 by Luisa Maria Pagani - General Manager

Sehr geehrter Herr Duygu,vielen Dank für Ihre Bewertung des Starhotels Grand Milan. Wir freuen uns zu hören, dass Sie unseren Service und unsere Einrichtungen genossen haben.Ihre Bemerkung "Sehr sauber" ist für uns sehr ermutigend, da Sauberkeit und Hygiene für uns oberste Priorität haben. Unser Team setzt sich jeden Tag dafür ein, eine makellose Umgebung für unsere Gäste zu schaffen, und es ist schön zu sehen, dass unsere Bemühungen wahrgenommen werden.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen angenehmen Aufenthalt bieten zu können.Mit freundlichen Grüßen,

5 out of 5
Perfektes Hotel mit Kinder.

Posted by on 7 Oct 2023

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Comment from Hotel Management

12 Oct 2023 by General manager

Dear Mr. Giuseppe,you for your positive feedback. We're delighted to read that you had a satisfying experience with our accommodation and that you found our hotel perfect for a stay with children.Our main goal is to provide a helpful and friendly but professional environment for our guests, so it's great to know that we met your expectations. We truly appreciate your endorsement and would be more than happy to welcome you back in the future. Best regardsThe Management

4 out of 5
Empfang modern, Zimmer sehr altmodisch und dunkel😔

Posted by on 28 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Luisa Maria Pagani - General Manager

Liebe Maja,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben.Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

5 out of 5
Merci beaucoup des personnes hotel très propre Merci.

Posted by on 4 Jan 2023

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Comment from Hotel Management

8 Jan 2023 by reception

Dear Guest,thank you so much for the nice review of our Starhotels Grand Milan. We are glad that you enjoyed your stay and hope to welcome you back again.Best regards Luisa Maria Pagani - General Manager

4 out of 5

Posted by on 17 Jul 2022

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Comment from Hotel Management

15 Aug 2022 by Staff GrandMilan

Dear Guest, thank you so much for the nice review of our Starhotels Grand Milan. We are glad that you enjoyed your stay and hope to welcome you back again. Best regards Luisa Maria Pagani - General Manager

5 out of 5

Posted by on 7 Jun 2022

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5 out of 5
Sauber, freundlich, diskret und praktisch. Wir nutzten das Hotel als Zwischenstopp für unsere 🇮🇹 Reise. Wir wollten ein zuverlässiges und unkompliziertes Hotel.

Posted by on 23 Apr 2022

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About the Starhotels Grand Milan

Location Via Varese 23, Saronno, VA 21047

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 4 November to 17 November:

  • Swimming pool

Property Features

Starhotels Grand Milan offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, spa services, and a library are also featured at the business-friendly Starhotels Grand Milan. Parking is available for a fee. The property offers extended parking privileges. Smoking is allowed in designated areas at this 4-star Saronno hotel.

  • 1 building
  • 248 guestrooms or units
  • 9 levels
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Saronno Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Starhotels Grand Milan offers 248 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Saronno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hostaria – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages.

  • Deep tissue massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires identification for all guests at check-in, regardless of age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Starhotels Grand Milan
  • Starhotels Hotel Milan Grand
  • Starhotels Grand Milan Saronno
  • Starhotels Grand Milan Hotel
  • Starhotels Grand Hotel
  • Starhotels Grand
  • Starhotels Grand Milan Hotel
  • Starhotels Grand Milan Saronno
  • Starhotels Grand Milan Hotel Saronno

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.