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Uptown Palace

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Reception
Premium bedding, down duvets, minibar, in-room safe
Lobby sitting area
Suite (Duomo view) | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Via Santa Sofia N.10, Milan, MI, 20122
  • Milano Policlinico Hospital
    8 min walk
  • ò Macarò
    2 min walk
  • Corso di Porta Romana - Via Santa Sofia Tram Stop
    3 min walk
  • Milan (LIN-Linate)
    7 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

  • 22.0 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room Single Use

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible | Premium bedding, down duvets, minibar, in-room safe

Single Room, Accessible

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite (Duomo view)

Suite (Duomo view) | Premium bedding, down duvets, minibar, in-room safe

Suite (Duomo view)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 101 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Uptown Palace

Hotel with a 24-hour front desk, near Piazza del Duomo
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from University of Milan. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Marc

Travelled with family
Liked: Property conditions & facilities
I thought the property was not worth the cost.
Stayed 3 nights in Sep 2024

10/10 Excellent

giada, Hazleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Dalia

It’s
Stayed 2 nights in Sep 2024

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Kalwant

Stayed 4 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness
Uptown Palace
This is my 4th visit to the Hotel and it never dissapoints. Stayed in a nearby 5 star hotel nearby not a patch on the Uptown. Walking to the Duomo easy and nearby metro is great to visit other parts of the city. See you soon Uptown....
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Walkable to the cathedral and shopping center.
Stayed 3 nights in Aug 2024

10/10 Excellent

saqib

Liked: Cleanliness, staff & service, property conditions & facilities
Lot of construction
Stayed 5 nights in Jul 2024

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful. The doormen were extremely helpful, as well as the cleaning ladies and reception staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Albano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Uptown Palace. The rooms are large and we had a great view of the Duomo. It is walking distance from the main plaza and takes about 14 mins to get there. The staff was friendly and helpful. There is a good restaurant in the hotel with a good breakfast and a nice bar as well. We got a free room upgrade as well and would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Antonette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Especially to the wonderful girl Caroline at the front desk. She was super nice and all the staff at that hotel. It was 10-15 mins walk to Duomo and so many restaurants close by. Close to public transportation as well. We will def come back and recommend this hotel. Oh, super clean rooms!
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful . Rooms were clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Junot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price great comfort
Great service from the check in to the check out. Very friendly staff, clean and comfort room. Great location.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the perfect area!
Stayed 1 night in Aug 2024

8/10 Good

FRANKLIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding and remarkably friendly staff, nice rooms and very clean. Only wish they could provide complimentary water and improve on the food options at breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not welcoming ..if you had to ask for information they don’t even acknowledge you ..no ice available bartender an bellman made me feel like it a crime asking for a glass of ice 😆when it was HOT
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel is just okay, overall would give it 3 stars.
Hotel was chosen when we decided to go to Milan a day earlier and the AirBnb we had was not able to accept the revision to our schedule. The hotel was just 'ok.' Staff were not overly welcoming in comparison to all the properties we were at previously in Northern Italy. The entry had two steps up that had to be navigated with luggage and there was not a ramp-may be an issue for anyone that is unable to navigate steps. Shower had black dirt/mold in the various creases. Bed was comfortable, but bedding itself was light and not soft or fluffy. Toiletries were provided, Argan brand - interesting scent. Rooms had carpet throughout the entire bedroom area and hallways. Stains were present, but not alarming, just as expected with carpet. We were upgraded to a 'premium' room upon arrival which was nice and also included the breakfast buffet. Overall would give the property 3 stars.
Stayed 2 nights in Aug 2024