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Sheraton San Jose Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Outdoor pool
Restaurant
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    4 min drive
  • Cisco Systems Corporate Headquarters
    5 min drive
  • Levi's Stadium
    7 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    10 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton San Jose Hotel

Suburban hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton San Jose Hotel. During your stay, you'll be close to Great Mall of the Bay Area. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Great Mall of the Bay Area and 7 minutes from Levi's Stadium
  • Dogs welcome for a fee (restrictions apply)
Sheraton San Jose Hotel offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton San Jose Hotel. Parking is available for a fee.

This 3.5-star Milpitas hotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hyolee

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Audrey

Liked: Staff & service
There were markings all over the headboard and what I think were markings on the sheets as well but couldn’t tell.
Stayed 1 night in Sep 2024

4/10 Poor

Vivian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in a 1 bedroom suite. Upon entering the room, we did not feel the room was cleaned. Carpet was dirty and not vacuumed. Ceiling had mold and dirty spots. Overall, we didn’t enjoy our stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Bangalore, State College

Liked: Staff & service, property conditions & facilities
Shower flooded with water as the water drained too slowly. We were locked out of the room at 11am although the check out time was 12 pm and I had asked permission to vacate late.
Stayed 2 nights in Sep 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice. The staff was even better. Visiting for the game, the location was very convient for everything.
Stayed 3 nights in Sep 2024

4/10 Poor

Fernando

Stayed 3 nights in Aug 2024

10/10 Excellent

chulkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Nhung

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub and sink were not working properly.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Service was far below the reputation Sheraton hotels have been enjoying
Stayed 4 nights in Aug 2024

4/10 Poor

Shoua

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst place to stay… We won’t be staying here again. Our room was filthy and dirty. The bedsheets had stains, towels had stains and even the pull out bed had crumbs and stains. Our fridge had like juice stains on the bottom and it didn’t even work.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Geet

Stayed 1 night in Aug 2024

4/10 Poor

Kausar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no refrigerator or microwave except coffee maker which had only two sugar sachets and two creamers. Next day I had to ask cleaning lady to give me extra sugar sachets and creamer. Ice machine was broken,I had to go to third floor to get ice. Carpet in room was dirty and stains were visible. Bath tub had mold.
Stayed 2 nights in Aug 2024

8/10 Good

Donald Dan Young

Business traveller
Liked: Cleanliness, staff & service, room comfort
Sheraton so outdated. What happened?
The price for the hotel is too expensive especially when the hotel looks so outdated. They don't maintain the luxury feel anymore. It's so dark in the parking lot because of broken street parking lights, even inside the hotel, there are a lot of burned-out light bulbs. The bathroom is so outdated. My generous 4-star was just because the front desk lady who helped me was very friendly and accommodating, other than that I would have given this hotel a lower rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
A bit outdated but overall pleasant stay
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ferdelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad Sohrab

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated but clean, confortable and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Sophorn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Devin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not clean
The garbage cans were full from previous occupants and partially eaten food was left in refrigerator. Room was nice a big, but lack of housekeeping makes you wonder how clean everything else was…
Stayed 1 night in Jul 2024

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Pleasant Stay
I arrived late, but my room was real nice and cozy. I found it very clean and comfortable. The hotel grounds and pool were all very nice too.
Stayed 1 night in Jul 2024