Best Western Waukesha Grand

2.5 star property

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Photo gallery for Best Western Waukesha Grand

In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Lobby
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Place, Springs Water Park
    ‪1 min drive‬
  • Place, Waukesha County Expo Center
    ‪3 min drive‬
  • Place, Center Court Sports Complex
    ‪4 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

7.6 out of 10
Good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

King Room with Bath - Disability Access/Non-Smoking

  • Sleeps 2

1 Queen Bed, Mobility Accessible, Communication Assistance, Walk in Shower, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

1 Queen Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

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About this property

Best Western Waukesha Grand

Hotel in Pewaukee with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Waukesha Grand. During your stay, you'll be within walking distance of Waukesha County Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Springs Water Park and a few minutes from Waukesha County Expo Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Waukesha Grand offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. The business-friendly Best Western Waukesha Grand also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pewaukee hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1005 reviews
Rating 8 - Good. 288 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Needs a facelift
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
There was only one person on duty to man the desk and man the breakfast area. Which was a bad thing since there was 2 large groups of people that ate everything before 6am.
Stayed 2 nights in Sep 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Staff & service, room comfort

Avoid this location

Had to wait an extended time just to be checked in. Our room had no shampoo and the shower was not draining properly. Breakfast was nothing. Staff allowed individuals to act belligerently and drink alcohol in the pool area so we could not enjoy it.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night.. the room smelled clean when we checked in. There was a pair of dirty socks under a chair by the desk, which is a red flag. Breakfast food was cold at 7:30 am, but was able to warm up in microwave.
Stayed 1 night in Sep 2025

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great customer service upon arrival!!! Clean room as well!
Stayed 1 night in Sep 2025

2/10 Terrible

sreeram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 8 nights, but left early after 6 nights. The property is not pet friendly. I kept my dog first 2 days at my friends house. They still charged me $160 pet fee($20 per night) , but, my dog only stayed there for 4 nights. They won't let your dog settle and keep complaining. The women at front desk is grumpy. Their website says that daily house keeping, but house keeping is on alternate days. You still have to follow up for house keeping. The front desk women was telling the staff not to clean the room. The room smells bad. Looks like whoever stayed there before smoked. The hotel said, they would not charge for last 2 days. If that is the case, Expedia should refund for 2 nights stay and 4 days dog fee ($80). I would never recommend this to anyone. Horrible experience.
Stayed 8 nights in Sep 2025

10/10 Excellent

Paula

Stayed 2 nights in Sep 2025

4/10 Poor

gregory

Business traveller

Agh

The Halls, the elevator the entire Hotel smelled like weed. Gross. The do not enforce no smoking policy
Stayed 1 night in Sep 2025

8/10 Good

Tiffany

Stayed 2 nights in Sep 2025

8/10 Good

Rene

Liked: Cleanliness
Fair to good overall. Quiet.
Stayed 4 nights in Sep 2025

6/10 Okay

Lisa

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Beds were comfortable.Fridge very large. Decorating fair but bathrooms are old and run down. No extra tissue or toilet paper in rooms. Family across the hall thought the hallway was extension of their room.
Stayed 3 nights in Sep 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Other than finding the front desk empty and having to wait a couple times (that's 2 times in 3 days), I thought this was an excellent and affordable option. Unlike many hotels, there seems to be actual ventilation in the fitness room so it doesn't smell like off-gassing equipment and old sweat. It's a very small room, though, just FYI. Pool and hot tub looked clean, but I didn't try them. Breakfast was fairly basic but clean and edible. My main complaint (which I have at most complimentary breakfasts) is the lack of fresh fruits or vegetables. They did have some Gala apples that were getting on the mushy side, so I'm guessing they don't put out fresh fruit because very few of their other patrons eat it? My room was spacious enough and appropriately stocked. Again, everything good except the missing front desk staff and lack of decent fruit for breakfast.
Stayed 3 nights in Sep 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in took way too long. Our room was not very clean and the breakfast was not good.
Stayed 1 night in Sep 2025

6/10 Okay

Margery

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not my favorite Best Western

The room had a weird stale smell. Almost like people had been smoking in the room. Not sure if the sheets were clean, they smelled like the room also. They had bright white LED lighting in the room which is not my favorite and that is just a personal preference. The lock on our door was broken. We got in late and the place was completely booked so we couldn’t change rooms at all. The staff was nice and breakfast was very good.
Stayed 1 night in Sep 2025

6/10 Okay

JEFF

Stayed 3 nights in Sep 2025

2/10 Terrible

Jose

Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Need to clean behind door. Older building. Bed comfortable, breakfast good. Parking kind of small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, breakfast was okay, & staff was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient right off the freeway great food choices, right next-door. The staff was super friendly, super efficient and the place was really really clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Convenient location, clean room.
Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Liked: Staff & service
The room was my only issue. It had a pool side like dampness to the room that would not clean/dry out. Wasn't until morning that it was better. Made it difficult to get to sleep but we managed.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Horacio

Stayed 1 night in Aug 2025