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Best Western Waukesha Grand

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Waukesha Grand

Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Lobby
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Springs Water Park
    3 min drive
  • Spring City Restaurant
    1 min walk
  • Milwaukee Intermodal Station
    21 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    31 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wildwood Lodge

Pool
Hot tub
Breakfast included
Pet-friendly
4.2 out of 5, Very good, (1000)
The price is €123
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Wildwood Lodge

About this property

Best Western Waukesha Grand

Hotel in Pewaukee with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Waukesha Grand. During your stay, you'll be within walking distance of Waukesha County Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Springs Water Park and a few minutes from Waukesha County Expo Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Waukesha Grand offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. The business-friendly Best Western Waukesha Grand also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pewaukee hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

KELLY, AUBURN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the Best Western Waukesha Grand was disappointing. During our 5-day visit, we experienced two instances of having no water, and the fitness room was unusable due to a lack of air conditioning. Additionally, the building's only washing machine was broken throughout our stay. Despite reaching out, our requests for compensation or resolution were denied. The hotel provided two reasons: first, a city pipe issue at a neighboring property, which required the water to be shut off from 5:00 AM to 8:30 AM on the first day, right when we needed it. The second incident occurred on the last day, and the hotel claimed it was related to the original issue, requiring another water shutdown in the early morning, once again when we needed it. They also noted that since we booked through Expedia, a third-party site, they couldn’t offer any compensation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024

6/10 Okay

Michael, Erie

Stayed 2 nights in Aug 2024

8/10 Good

patti, Mt Horeb

Stayed 2 nights in Aug 2024

8/10 Good

Jasmine

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
BLACK MOLD - WARNING - BLACK MOLD
We stayed in room 306 and didn't check in until late at night. My wife and I had business in the area and by the time we checked into the hotel we were exhausted. We frequently stay at Best Westerns and were considering joining their program; However, this stay made us decide against that. We both awoke feeling as if we were suffering from extreme allergies. In the morning we were able to see the room clearly and noticed that the Air Conditioner was COVERED in MOLD which was blowing on us the entire evening. We packed up immediately and went to the front desk to discuss the issue. Nobody came to greet us after 15 minutes so we simply left. We won't be staying at a Best Western again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the nearby local airport was a surprise. comfortable and clean. Thank you.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean good size room
Stayed 1 night in Sep 2024

2/10 Terrible

Jack

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Clean room Good breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Devonna

Disliked: Cleanliness, property conditions & facilities
They need to remodel the building was just so dirty and stink smh
Stayed 1 night in Sep 2024

8/10 Good

Shane

Liked: Staff & service
Eh
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Waukesha Fairgrounds
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Staff & service, room comfort
Older hotel, showed it's wear and tear
Stayed 2 nights in Aug 2024

8/10 Good

Terry W

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was OK, but they were out of orange juice 4 days in a row. However, my room smelled of cat litter, even though I was told no cats are allowed in guest room. I found pieces of sausage and cat food and crumbs under the bed skirts. I mentioned this to the front desk, and they took 2 days to clean it. The bathroom was also dirty, with soap scum on the faucet and part of a razor under the sink. Also, the fitness center has poorly maintained machines and each day there was only one towel. I travel to Waukesha several times a year, and I will never stay at this hotel again. The assistant manager tried reaching the general manager/owner several times and said he was unreachable.
Stayed 5 nights in Aug 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Stayed 1 night in Aug 2024

6/10 Okay

Paul, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service
Not bad for the price but a pretty average property overall.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very kind, I saw the presence of several cleaning people. The room, bedding and sheets looked clean and it smell fine. I just think it’s an older building. We needed to stay a night for a concert and we succeeded. Thank you staff.
Stayed 1 night in Aug 2024

6/10 Okay

Landon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The entire floor said non smoking but everything including the room smelt like cigarette smoke.
Stayed 1 night in Aug 2024

10/10 Excellent

christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Madison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend as a place to stay unless you absolutely need to. It smells like cigarettes on the second floor and the bathroom was outdated. The Tv was the only thing the room had going for it since it was a smart tv other than that it was just kinda old and outdated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They gave me the time to solve some problems I had. They were supportive and positive. I appreciated their efforts. :)
Stayed 3 nights in Aug 2024