Best Western Waukesha Grand

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Waukesha Grand

Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, iron/ironing board, rollaway beds
Exterior
Lobby
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
2840 N Grandview Boulevard, Pewaukee, WI, 53072
  • Springs Water Park
    3 min drive
  • Waukesha County Expo Center
    3 min drive
  • Center Court Sports Complex
    5 min drive
  • Waukesha, WI (UES-Waukesha County)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Waukesha Grand

Hotel in Pewaukee with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and laundry facilities.
Best Western Waukesha Grand offers 92 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pewaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Waukesha Grand. During your stay, you'll be within walking distance of Waukesha County Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Springs Water Park and a few minutes from Waukesha County Expo Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Waukesha Grand offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. The business-friendly Best Western Waukesha Grand also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Pewaukee hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Waukesha
Best Western Waukesha
Best Western Waukesha Grand
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Hotel Pewaukee
Best Western Waukesha Grand Pewaukee
Waukesha Best Western
Best Western Pewaukee
Pewaukee Best Western
Best Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel
Best Western Waukesha Grand Pewaukee
Best Western Waukesha Grand Hotel Pewaukee

Best Western Waukesha Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Madison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend as a place to stay unless you absolutely need to. It smells like cigarettes on the second floor and the bathroom was outdated. The Tv was the only thing the room had going for it since it was a smart tv other than that it was just kinda old and outdated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allen, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They gave me the time to solve some problems I had. They were supportive and positive. I appreciated their efforts. :)
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope, never again
Checkin was rude. Room was humid and smelled terrible. Bed uncomfortable. Pillows were trash. Workout room was a joke. "Free breakfast" was laughable. Terrible experience, and will not return there when we come back to the area.
Stayed 3 nights in Aug 2024

6/10 Okay

Gabriela

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Jackie

Business traveller, Travelled with partner
Things like the remote and carpet felt grimy. There was dirt and hair in the corners of the bathroom.
Stayed 2 nights in Aug 2024

4/10 Poor

JOHN

Travelled with family
Liked: Amenities
Everything good. Except breakfast buffet had NO EGGS!!! I asked guy at desk and he said they ran out of eggs yesterday. Lame.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old rooms that smell like cigarette smoke
My room was supposed to be non-smoking, but it clearly hadn’t been remodeled in years, so the old smoke stench is still there. I could not fall asleep because of that smell. I mentioned it at the front desk. All that was do was: „Ok, I will make sure I will note here that it wasn’t you that smoked in the room”. I will not be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Change the sheets.
Hotel hallways and lounge could use some updating. Breakfast area is dated. Breakfast was ok. The room appeared to be updated, however, the sheets on the bed has some very gross spots so i slept on top of the covers my first night and specifically asked the front desk to have housekeeping change my sheets. When i returned at 8pm, my room still had not been cleaned. Parking is a little odd, but close the the strip mall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 rooms for business
everything was good and a great value!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Staff & service
Continental breakfast was very good! Room needs some cleaning/painting. Bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

RaKeysha

Stayed 2 nights in Aug 2024

6/10 Okay

Kennedy

Travelled with family
Disliked: Cleanliness
We stayed for four nights no one came to take trash or replace towels when we were there and the bottom of the fridge was dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

June

Pool was nice, breakfast was ok, in-room refrigerator and microwave were very handy….but we were there 4 nights and nobody ever came to clean our room, take out the garbage or replenish the towels.
Stayed 4 nights in Jul 2024

4/10 Poor

Danielle

Stayed 3 nights in Jul 2024

6/10 Okay

Greg, BLOOMINGTON

Stayed 2 nights in Jul 2024

4/10 Poor

Greg, BLOOMINGTON

Travelled with partner
Disliked: Staff & service, amenities
No room service our room wasn't cleaned and not given freash towels
Stayed 2 nights in Jul 2024

6/10 Okay

Mardi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not worth the high price.
The hotel smelled like stale cigarettes amd we had a wash cloth folded nice like it was clean but it had gross dried crusty stuff on it. The TV had no signal. Positives were the breakfast and the bed was comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Philip

Travelled with family
Disliked: Cleanliness
3 day stay
We were there 3 days. Never had trash collected. Didn't receive clean towels
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service
Location was great.
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tv remote did not work. The lamp between the beds did not work. The outlets on the lamp did not work and yes the lamp was plugged in. The smell in the hallway was a bit nauseating. The tiles that line the top of the pool, are in need of some serious cleaning. Lesson learned, I will find a different hotel going forward.
Stayed 1 night in Jul 2024

4/10 Poor

Katarzyna

Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

jarnella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay 😊
Stayed 1 night in Jul 2024