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14 Jul 2019 by Martina Provenzano - General Manager
Bonsoir Madame/Monsieur, Merci pour votre avis. Notre personnel essaie toujours de faire tout son possible pour rendre Votre séjour inoubliable. Nous regrettons que la chambre qui Vous a été attribuée ne Vous satisfasse pas totalement. Nous aurions été ravis de pouvoir vous aider immédiatement en Vous attribuant une chambre différente. Nous tiendrons compte de Vos conseils afin d’améliorer encore plus. Nous Vous accueillerons bientôt en tant que nos invités. Au revoir
A private beach is featured. Palazzo Ducale Venturi - Luxury Relais & Wellness offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Palazzo Ducale Venturi - Luxury Relais & Wellness. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Palazzo Ducale Venturi - Luxury Relais & Wellness was completed in June 2019. This Beaux Arts Minervino di Lecce hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Parking (limited spaces) , Free parking nearby
Palazzo Ducale Venturi - Luxury Relais & Wellness offers 20 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free local cuisine breakfast daily from 8 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Palazzo Ducale Venturi - Luxury Relais & Wellness has a restaurant on site.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Palazzo Ducale Venturi - Luxury Relais & Wellness offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property has received its official star rating from the local rating authority.
