We were super excited to book this house for our first ever family vacation. Upon arrival we were very disappointed as the pictures online were not a correct representation of the house. The floors were not swept, not mopped and the carpets weren't much better. While this wouldn't normal be a big deal, we didn't want to spend our our first vacation in 3 years cleaning a house upon arrival, especially after having to pay a pretty large cleaning fee. The indoor pool area is very slippery and there are a lot of cracked very sharp tiles that resulted in multiple people cutting their feet even with laying towels down. We ended up running out to buy duct tape to put over the tile to eliminate the issue. Upon checkin we were informed the hot tub was broken and the jets did not work. Prior to check-in we were informed the outdoor pool is closed for the season the week after Labor Day, this would be helpful if listed on the website. We never did find the 5th bathroom and the 3rd full bathroom is in the pool area. This would be a great rental house if the price point was cheaper but for the money we payed our expectations were set much higher than what this house offered. We've used VRBO for many vacations and this was the first time our expectations were not met.