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Candlewood Suites Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Downtown by IHG

Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Arthur R. Outlaw Mobile Convention Center
    ‪6 min walk‬
  • Mobile Cruise Terminal
    ‪12 min walk‬
  • Mobile Civic Center
    ‪14 min walk‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Walk-In Shower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Downtown by IHG

Hotel with a 24-hour fitness centre, a short walk to Mobile Bay
Along with a 24-hour fitness centre, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Candlewood Suites Downtown by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Candlewood Suites Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Mobile Bay. You'll find features such as free WiFi in public areas, plus a 24-hour gym and laundry facilities.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Mobile Bay and 12 minutes on foot from Mobile Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Downtown by IHG. For a fee, parking is available.

This Mobile hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 10:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 611 reviews
Rating 8 - Good. 123 out of 611 reviews
Rating 6 - Okay. 37 out of 611 reviews
Rating 4 - Poor. 14 out of 611 reviews
Rating 2 - Terrible. 21 out of 611 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Latasha

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Overall the property location is amazing, there are plenty of dinning choices and lots to do within walking distance. The hotel has a warm and enjoyable entrance with the friendly ladies and gentleman up front and the holiday decor is so very pretty. Also there is free laundry which is always a plus, most hotels you have to pay for that. The only complaint that I have is the cleaning service. You have to ask at times to have your room clean and if you do just be prepared to for the head of cleaning to advise you with attitude that its the owners decision to not clean rooms one weekends and only will change your sheets on Wednesdays. Also the rooms have kitchen in them and they dont clean that either. I think the hotel is awesome but they just need to revamp whoever runs the housekeepers because they really dont do a good job. And when you ask for something you get a hard time from the head of the housekeepers. defiantly will not stay here again. and thats only because of the housekeepers.
Stayed 1 night in Nov 2024

8/10 Good

linda

Stayed 1 night in Oct 2024

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculous fees added on to the bill. Also had to pay for parking. Won't be staying here again.
Stayed 3 nights in Nov 2024

8/10 Good

Shanice

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Really need a place/shelf in the shower for products
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel G

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Full kitchen spacious room Free on site parking
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

8/10 Good

Jeremy

Stayed 3 nights in Sep 2024

10/10 Excellent

Tristan

Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Sheets had not been changed, smelled like men cologne
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property worked great for us.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proerty was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Runbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and will be going back
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in order. Will hope to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2024