6/10 Okay
Verified traveller
Travelled with family
25 Nov 2024
Disliked: Property conditions & facilities
Please replace carpet asap
I called before my stay asking about a small Maltese dog as it said pets were welcomed and the rate was cheap. The lady on Friday was super friendly. I explained about Sunday asking for a late check out and was more than willing to pay fee. She said that was no problem. Sunday I again confirmed late checkout & understood the late fee & said not a problem & I would be back between 12-1pm. I will gladly pay. Needless to say, the gentleman didn’t tell the next person so when I arrived two men were trying to get in the room. They were super nice but the guy on Saturday & Sunday(same person) wasn’t as friendly & didn’t relay the message to the housekeeping staff nor the next person. The carpet in the hotel & room were disgusting. They said they are renovating but no where did I see any renovations except maybe painted walls. The bed looked amazing. The bathroom was clean but the shower/tub didn’t look good so didn’t take a shower. Never stepped on the carpet without my socks on. Breakfast consisted of eggs in a crockpot with water (Sunday they were super cold), waffles with no syrup(pot was empty) after waiting a couple of minutes for desk staff & looking around just left & went to McDonald’s, I believe there were 3 types of cereal, a couple slices of bread, muffins, coffee and water. Not much to choose from but it is what it is. I couldn’t afford a lot so had to settle. Hopefully they can get all the carpets replaced!! That will make a huge difference. More but out of space
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Verified traveller
Stayed 2 nights in Nov 2024