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Cocoa Luxury Resort, Nyali

3.5 star property

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Photo gallery for Cocoa Luxury Resort, Nyali

Exterior
BBQ/picnic Area
Golf
Premium bedding, minibar, in-room safe, desk
Private beach, white sand, beach volleyball

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Spa
  • Breakfast available

Explore the area

Map
Moyne Drive, Nyali Beach, Mombasa, 80100
  • Mamba Village
    ‪14 min walk‬
  • Wild Waters
    ‪17 min walk‬
  • Mombasa Marine National Park
    ‪4 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite

Shower, free toiletries, hair dryer, towels

Presidential Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

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About this property

Cocoa Luxury Resort, Nyali

On private beach with 3 outdoor pools, near Nyali Beach
Catch some rays on Cocoa Luxury Resort, Nyali's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Cocoa Luxury Resort, Nyali offers 177 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
During your stay at Cocoa Luxury Resort, Nyali, you'll be within walking distance of Mamba Village. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Main restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps or massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf driving range and volleyball
  • 14 minutes on foot from Mamba Village and a 2-minute drive from Wild Waters
  • Airport and local-area shuttle service available for a fee
Some rates at Cocoa Luxury Resort, Nyali are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Cocoa Luxury Resort, Nyali, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary children's club, a children's pool and a hot tub. Free self parking is available.

This 3.5-star Mombasa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Main restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aqua – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sheshal Restaurant – Overlooking the garden, this restaurant specialises in Indian cuisine and serves lunch and dinner.
Fountain Lounge – This lobby lounge overlooks the pool.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Cocoa Luxury Resort, Nyali are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Hindi, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 2,500 for adults and KES 1,250 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Aqua
  • Fountain Lounge
  • Main restaurant
  • Sheshal Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Library
  • Playground
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between midnight and noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 60.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 2500 for adults and from KES 1250 for children
  • Airport shuttle fee: KES 3000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cocoa Luxury Resort, Nyali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nyali Beach
Nyali Beach Hotel
Nyali Beach International
Nyali Beach International Hotel
Nyali International
Nyali International Beach
Nyali International Beach Hotel
Nyali International Beach Hotel Mombasa
Nyali International Beach Mombasa
Nyali International Hotel
Nyali Sun Africa Beach Hotel Mombasa
Nyali Sun Africa Beach Hotel
Nyali Sun Africa Beach Mombasa
Nyali Sun Africa Beach

Cocoa Luxury Resort, Nyali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 233 reviews
Rating 8 - Good. 67 out of 233 reviews
Rating 6 - Okay. 43 out of 233 reviews
Rating 4 - Poor. 21 out of 233 reviews
Rating 2 - Terrible. 29 out of 233 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

RAJKUMAR

Disliked: Cleanliness, property conditions & facilities
Need to improve
Stayed 1 night in Oct 2024

2/10 Terrible

Shaun

Travelled with partner
Disliked: Amenities
Unfortunately, my stay at this hotel was far from satisfactory. The room and bathroom were very dirty, and all the furnishings were old and neglected. The mosquito net was terribly dusty and had stains from squashed mosquitoes, which was not only unpleasant but also gave the impression that hygiene is not a priority here. Additionally, the check-in process was lengthy because they couldn’t find my reservation confirmation, and I had to send them an email with the confirmation. The towels were also dirty. Furthermore, the photos on Expedia do not reflect the actual condition of the rooms – everything looked much better in the pictures than in reality. I definitely wouldn’t recommend this hotel if you care about cleanliness and good conditions.
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Stayed 3 nights in Oct 2024

6/10 Okay

Stefan

Stayed 3 nights in Oct 2024

10/10 Excellent

Joyce

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

AMBASA

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Flooded Room.
On returning to the room hoping for a shower at about 11/11.30pm I found the bathroom was flooded with water which seeped halfway into the bedroom. Fortunately, my bags were at the other end of the bedroom and so stayed dry. It was cleaned up in about an hour and a half or so. This meant I did not get to shower till much later, delaying my sleep. We organised a later check out the morning after.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
Stayed 7 nights in Oct 2024

8/10 Good

Dennis

Liked: Staff & service
Friendliness was great!
Stayed 1 night in Oct 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Curtis

It's not a bad hotel , just a bit old. They need new smart tv's and mini fridges. Everything runs slow there so if you need to get somewhere don't wake up late.
Stayed 1 night in Oct 2024

8/10 Good

Emmanuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beach area was amazing
Stayed 3 nights in Oct 2024

8/10 Good

BONIFACE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A breath taking ad venture.
I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

YEMANEH TEKA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Stayed 2 nights in Oct 2024

8/10 Good

Abdisamad

Stayed 1 night in Sep 2024

10/10 Excellent

Salome

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Mohamed

Stayed 3 nights in Aug 2024

6/10 Okay

DirkJan

Liked: Amenities
Disliked: Property conditions & facilities
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
Stayed 3 nights in Sep 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Hilda Hademfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alll was great
Stayed 1 night in Sep 2024

10/10 Excellent

George

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
Staff were generally friendly, but reception tried to charge 3500 for my guest when they joined me I had booked for 2 people. Eventually they let it go without patment - I don't know if it was a mistake or they tried to cheat us. We tried 2x to order food (a la carte), 2 dishes each (4 total), the 2nd time thinking we were maybe just unlucky with the 1st order. Everything had a bad taste, wouldn't ever eat there again. I didn't try the buffet so can't comment on that. Overall the staff were pleasant, friendly, and went above and beyond. Rooms a little dated but well maintained. I just wish they would get a cook who's trained, and ensure the receptionist isn't trying to add on extra charges. Pools, view, proximity to the ocean were all perfect.
Stayed 2 nights in Sep 2024