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Pinewood Beach Resort and Spa

4.0 star property

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Photo gallery for Pinewood Beach Resort and Spa

Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Diani Beach, P.O. Box 90521, Diani Beach, Kwale, 80100
  • Diani - Chale Marine National Park and Reserve
    ‪1 min walk‬
  • Diani Beach
    ‪1 min walk‬
  • Galu Kinondo
    ‪8 min drive‬
  • Ukunda (UKA)
    ‪25 min drive‬

Room options

View all photos for Premium Garden Suite

Premium Garden Suite | Minibar, in-room safe, desk, iron/ironing board

Premium Garden Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Suites

Deluxe Garden Suites | Minibar, in-room safe, desk, iron/ironing board

Deluxe Garden Suites

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury ocean front Room

Luxury ocean front Room | Minibar, in-room safe, desk, iron/ironing board

Luxury ocean front Room

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Garden Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Garden Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Ocean Front Suite

Minibar, in-room safe, desk, iron/ironing board

Grand Ocean Front Suite

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View | Minibar, in-room safe, desk, iron/ironing board

Premium Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Pinewood Beach Resort and Spa

Beachfront hotel with full-service spa
Catch some rays at the beach or spend the day relaxing at Pinewood Beach Resort and Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Pinewood Beach Resort and Spa offers 59 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This Diani Beach hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

During your stay at Pinewood Beach Resort and Spa, you're just a quick walk from Diani Beach. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Bahari Restaurant, one of the property's 4 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, manicures and pedicures or body wraps at the spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and volleyball
  • Steps from Diani Beach and Diani - Chale Marine National Park and Reserve
  • Airport and shopping centre shuttle service available for a fee
Some rates at Pinewood Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Pinewood Beach Resort and Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Diani Beach hotel.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Bahari Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Tamu Snack Grill – This poolside bistro specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Jahazi Bistro – This beach bistro specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Peponi Restaurant – This beachfront diner specialises in local and international cuisine and only serves dinner. Open daily.

All-inclusive details

All-inclusive room rates at Pinewood Beach Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahari Restaurant
  • Jahazi Bistro
  • Peponi Restaurant
  • Tamu Snack Grill

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 03 May and 09 June.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pinewood Beach Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 40
  • Christmas Eve (24 December) Gala Dinner per child: USD 20 (from 2 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 40
  • New Year's Eve (31 December) Gala Dinner per child: USD 20 (from 2 to 11 years old)
  • Gala Dinner on 02 April per adult: USD 24
  • Gala Dinner on 02 April per child: USD 12 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 25 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 3 to 11 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 100.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Pinewood Beach Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Pinewood Beach Resort and Spa.

Property is also known as

Pinewood Beach Resort Mombassa
Pinewood Beach Resort
Pinewood Beach Mombassa
Pinewood Beach
Pinewood Beach Resort Ukunda
Pinewood Beach Ukunda
Pinewood Beach Resort Diani Beach
Pinewood Beach Diani Beach
Hotel Pinewood Beach Resort and Spa Diani Beach
Diani Beach Pinewood Beach Resort and Spa Hotel
Pinewood Beach Resort and Spa Diani Beach
Pinewood Beach
Pinewood Beach Resort
Hotel Pinewood Beach Resort and Spa
Pinewood Beach Resort Spa
Pinewood Beach Diani Beach
Pinewood And Spa Diani
Pinewood Beach Resort Spa
Pinewood Beach Resort and Spa Hotel
Pinewood Beach Resort and Spa Diani Beach
Pinewood Beach Resort and Spa Hotel Diani Beach

Pinewood Beach Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Remona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Someone that work at the property (I think someone working housekeeping) stole $100 out of my purse that was in the room. I reported it to the property and they asked me if I used the safe and I told them that my partner did and that my money was stolen out of my purse that was in the room. They told me that it is rare and I should have used the safe. How terrible. No apology or anything. I shouldn’t have to take every dollar out of my purse and lock it away everytime I return back to the resort. I was there celebrating my birthday not being a guard for my personal belongings inside of my a room I paid thousands for. Will never visit this resort again!! And what a shame because the kitchen staff were so nice
Stayed 7 nights in Sep 2024

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxing holidays
We loved our stay. Nice rooms, really good food and super friendly staff. Definitely would go back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were professional, polite and very graceful. The front desk ,the bar service and the dining staff both for breakfast and dinner were friendly and very personable. I appreciated that they moved us to a suite (to accommodate one more person ) and upon welcoming me us there was a sign at the main entrance with my family’s name and our USA flag welcoming us. That was quite surprising and a great touch. Will definitely recommend and stay again. Best PEREZ/ USA
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Pinewood was amazing. Although the public areas are a little bit dated the quality of the rooms and the exceptional service by all the staff was above my expectations. From the gardeners to the chefs everyone goes out of their way to make your stay very memorable. I am sure if you choose the Pinewood you won’t be disappointed. I will return for sure! Great job everyone, especially the owner for creating such a special place with special people.
Stayed 8 nights in Jun 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was spectacular. Will definitely be back here. Very nice staff. Very nice management team.
Stayed 1 night in Jun 2024

10/10 Excellent

David R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil stay in beautiful surroundings. Excellent communal areas, easy access to good beach. High standard and good choice of food for half board. Good selection available for other meals if required. Reasonable prices for drinks. Convenient transfer back to local airstrip. A small, well appointed boutique hotel. Best of all, excellent staff and service.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tone Beate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Spent three nights with my six years old son after a safari. Great beach, amazing staff, good food. We did not even go out from resort during our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good...
Good point 1. Greatly hrlpful and kind staffs 2. Good facilities 3. Nice food especially dinner time. Generally perfect place for relaxation. Need to improve 1. Internet is slow 2. Spa needs to be expanded.
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2021

8/10 Good

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhiges kleines Hotel, guter Service
Stayed 7 nights in Dec 2020

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein!
Sehr gutes Boutique Hotel. Zuvorkommendes und hilfsbereites Personal. Essen war auch sehr gut und trotz den wenigen Gästen vielseitig. Wir würden jederzeit wieder dort buchen.
Stayed 3 nights in Dec 2020

2/10 Terrible

Arne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware of Credit Card Fraud
We where 2 couples that stayed 4 nights at Pinewood in end of February . Location, food, staff attention and infrastructure is top notch. UNFORTUNATELY, the experience was completely destroyed when we returned home to Norway and learned that we had been charged twice for the stay on our cards. Immediately, we contacted the hotel in good faith and asked them to refund us. After 8 weeks with several e-mails and phones we have not received the refund as promised by the Hotel Resident Manager Pamela Mshai. Consequently, we where left with no other choice than to report the case as fraud to bank and fiscal police.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die ganze Anlage ist sehr gepflegt; der Garten so, wie man sich einen tropischen Garten vorstellt. Die Zimmer haben alles, was man braucht. Besonders schön ist die große Terrasse, wo man ganz im privaten entspannen kann. Das Personal sehr freundlich und das Essen ausgezeichnet und abwechslungsreich.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delizioso hotel vicino al mare,buona gestione attenta alle varie necessita'.,buona la cucina e la pulizia generale
Stayed 9 nights in Jan 2019

8/10 Good

Kai Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and quiet hotel just outside Diani beach. Was good service from the staff.
Stayed 3 nights in Sep 2018