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Triple Room (with Private Garage)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room (with Private Garage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Cruise. During your stay, you'll be within walking distance of Mokart Como. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Bistrot Cruise, a bistro that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • Just a 2-minute drive from Mokart Como and 7 minutes from Piazza San Rocco
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Cruise ratings based on 64 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Cruise

Everyone (38) Couples (14) Family (11)
2 out of 5
Understaffed at check-in / reception 40 min check in time Toilet wasn’t working Gym machines not functioning Pose outlets coming off Positive: Nice and spacious family room Neutral: You need a car to go to and from Como

Posted by on 18 Aug 2022

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Comment from Hotel Management

19 Aug 2022 by FG

Dear Guest, thank you for the review and really regret for the check in time, with 200 rooms, in some period when there is a lot of Client, unfortunatly it happens.Room toilet, as soon you advised, was fixed while you're having dinner.We look forward to welcome you back and wish you a nice week end.The Hotel Manager

1 out of 5

Posted by on 14 Jun 2024

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Comment from Hotel Management

19 Jun 2024 by Hotel Management

Dear Guest, Thank you to leave your review and to share your experience.We are glad to read that you liked your stay at the Hotel Cruise and that you enjoyed our services and facilities.Thanks to your feedback we have the possibility to learn and to improve. We work hard to deliver an exceptional guest experience. We are looking forward to welcome you again in our hotel.Kind regards,

4 out of 5

Posted by on 2 Jun 2024

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Comment from Hotel Management

6 Jun 2024 by Hotel Management

Dear Guest, Thank you for your kind review and to share your experience. We are glad to read that you liked our hotel and that you enjoyed our services and facilities. We are looking forward to welcome you again in our hotel. Kind regards,

5 out of 5

Posted by on 25 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Hotel Management

Dear Guest, Thank you for your kind review and to share your experience. We are glad to read that you liked our hotel and that you enjoyed our services and facilities. We are looking forward to welcome you again in our hotel. Kind regards

3 out of 5
Soweit alles okay

Posted by , from Wintersingen on 13 Mar 2024

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Comment from Hotel Management

13 Mar 2024 by Hotel Management

Dear Guest, Thank you for your kind review and to share your experience. We are glad to read that you liked our hotel and that you enjoyed our services and facilities. We are looking forward to welcome you again in our hotel. Kind regards,

4 out of 5
Wir hatten eine Familiensuite. Sehr schön und gross. Sauberes Hotel, super Parkmöglichkeiten. Frühstück war ok. Das Essen im Hotelrestaurant ist nicht empfehlenswert, ausserhalb sicher besser.

Posted by on 18 Oct 2023

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Comment from Hotel Management

19 Oct 2023 by Hotel Management

Dear Guest, Thank you to leave your review and to share your experience.We are glad to read that you liked your stay at the Hotel Cruise and that you enjoyed our services and facilities.Thanks to your feedback we have the possibility to learn and to improve. We work hard to deliver an exceptional guest experience. We are looking forward to welcome you again in our hotel.Kind regards,

2 out of 5
We booked this based on the good reviews, but unfortunately I can’t understand those. The hotel lobby and gym were nice and clean and breakfast was good. Our room was outdated, our window faced a wall and other rooms’ windows. The bed was very uncomfortable and squeky. We only had one big blanket and when we asked for another one, they did not bring sheets. I then went and asked for sheets and they gave me one (which was not enough for the blanket) and then the next day the cleaner took it away. The shower was very irritating, because the water temperature dropped constantly. The shower drain was blocked. Also, people wrote that the food was tasty - it was not. We ate at the hotel bistro once and it was not good, just overpriced. The best thing here was that the staff was very friendly and helpful. But it wouldn’t be enough for me to stay there again.

Posted by on 8 Sep 2023

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Comment from Hotel Management

22 Sep 2023 by FG

Dear Guest, Thank you for your kind review and to share your experience. We regret that your stay wasn't as you expected through all the positive reviews and the problem with the shower it is very annoying.We hope to welcome you again in our hotel. Kind regards, Hotel Management

1 out of 5

Posted by on 6 Sep 2023

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Comment from Hotel Management

22 Sep 2023 by FG

Dear Guest, Thank you for leaving your review . We saw that you unfortunately left us a very low score If you would like to send us your feedback about your stay, we would be happy to work out how we can improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to welcoming you back to our hotel in the future. Kind regards, The Management

4 out of 5
Haustierfreundlich

Posted by on 20 Aug 2023

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Comment from Hotel Management

26 Aug 2023 by FG

Dear Guest, Thank you for your kind review and to share your experience. We are glad to read that you liked our hotel and that you enjoyed our services and facilities. We are looking forward to welcome you again in our hotel. Kind regards, Hotel Management

4 out of 5

Posted by on 1 Aug 2023

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Comment from Hotel Management

26 Aug 2023 by FG

Dear Guest, Thank you for your kind review and to share your experience. We are glad to read that you liked our hotel and that you enjoyed our services and facilities. We are looking forward to welcome you again in our hotel. Kind regards, Hotel Management

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Hotel Cruise. Self parking is free. Smoking is allowed in designated areas at this 4-star Montano Lucino hotel.

  • 218 guestrooms or units
  • 4 levels
  • Built in 2006
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Albate-Camerlata Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Cruise offers 218 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Montano Lucino hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

  • Minibar
  • Television
  • Satellite channels
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Bistrot Cruise – This bistro specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cruise Hotel
  • Cruise Montano Lucino
  • Hotel Cruise
  • Hotel Cruise Montano Lucino
  • Hotel Cruise Hotel
  • Hotel Cruise Montano Lucino
  • Hotel Cruise Hotel Montano Lucino

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.