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Hotel 39 Jamaica

4.5 star property

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Photo gallery for Hotel 39 Jamaica

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Superior Double Room | Beach/ocean view
Superior Double Room | View from room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included

Explore the area

Map
39 Jimmy Cliff Boulevard, Montego Bay
  • Doctor's Cave Beach
    ‪7 min walk‬
  • Montego Bay Marine Park
    ‪19 min walk‬
  • Dead End Beach
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 36 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel 39 Jamaica

Luxury hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a conference centre and conference space. Change of towels is available on request
Hotel 39 Jamaica offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2024.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Hotel 39 Jamaica. During your stay, you're just a quick walk from Doctor's Cave Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and ocean views while dining at Alexander Restaurant
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, Ayurvedic treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Doctor's Cave Beach and Harmony Beach Park
  • Airport shuttle service available for a fee
Hotel 39 Jamaica offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 2400 square feet (223 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Hotel 39 Jamaica. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Alexander Restaurant – Overlooking the ocean, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Alexander Restaurant

Things to do

  • Bicycle tours
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (2,400 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 7 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways (122 centimetre high)
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets and service animals are not allowed at Hotel 39 Jamaica

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel 39 Jamaica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel 39 Jamaica Hotel
Hotel 39 Jamaica Montego Bay
Hotel 39 Jamaica Hotel Montego Bay

Hotel 39 Jamaica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 337 reviews
Rating 8 - Good. 91 out of 337 reviews
Rating 6 - Okay. 42 out of 337 reviews
Rating 4 - Poor. 16 out of 337 reviews
Rating 2 - Terrible. 13 out of 337 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Talisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Check-in at Hotel 39 in Jamaica was smooth, but unfortunately, the front desk service during my stay was extremely disappointing. Whenever I needed assistance, the staff was either unavailable, unhelpful, or dismissive. Simple requests took far too long to be addressed, and I often felt like I was being ignored rather than accommodated. Hospitality is a key part of any hotel experience, and the lack of professionalism and attentiveness from the front desk made my stay frustrating. I would not recommend Hotel 39 based on this poor service alone. There are plenty of other accommodations in Jamaica that understand the value of hospitality and treating guests with respect. I expected better service, and unfortunately, Hotel 39 did not deliver. I would not stay here again unless significant improvements are made.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Party spot
Stayed 1 night in Jan 2025

6/10 Okay

Brayan

Liked: Staff & service
Did not like the fact that sweet ants were everywhere In bed , personal items etc Putting food in the room trash can is a big NO NO Also I had a problem with the toilet being clogged that wasn’t addressed due to maintenance never coming to solve the issue. housekeeping tried to assist but apparently they couldn’t fix it. Staff was great . T the Bartender was amazing. Also the chef and servers were very welcoming .food & drinks amazing . Will I recommend yes, will I stay again maybe , maybe not .
Stayed 3 nights in Jan 2025

10/10 Excellent

maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our family stay

Our stay was excellent, we spent four days at the hotel it was very quiet and clean, and the staff was fantastic and courteous. The restaurant on the property served good food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Nice views and the food and staff are wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel and friendly staff. However breakfast was extremely slow and a little stingy. I.e I was only allowed one small glass of orange juice, and would’ve been charged for a refill
Stayed 2 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Here is my honest review Staff at the front desk are very nice and helpful The balcony ocean view is a must other wise what’s the point? Walk in shower is convenient The mirror in the washroom is nice The chairs on the balcony are comfy as a bigger person like myself it’s important to have good chairs The pool loungers are very comfy The pool water was refreshing The tv was big and easy to use. You can store your bags It was close to beaches, convenience store and night clubs. Hot breakfast made to order was included all American or Jamaican breakfast Now is this worth 355$/night? No I had the double room ocean view. I stayed at all inclusives at way cheaper so this was not worth it to me. That price should have everything included, water alcohol food etc This place looks like the owner wanted to do the Reno’s quick and get on with charging big bucks by taking really nice modern pictures. The only thing that was worth it was the view on the balcony. Whoever did the Reno’s and finishing touches should rethink their skills! The furniture looks great. The chairs in the dining area are too small for bigger people like me I did not fit. The pool bottom paint was coming off and there was pieces of concrete in the bottom which did hurt my toe. There was no pool towel, prepare to hike to get to the pool. There’s no water fountain so you gotta go get your own water imagine at that price it’s embarrassing. There should be bottles in the room like most expensive hotels.
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness
Overall, the property was good. However, the shower needs modification so that the water doesn’t go all over the bathroom floor. The water was also spilling over into the bedroom from the shower due to the poor design. Also, the front desk staff needs additional customer service training. They were not very welcoming or warm. The restaurant and bar staff were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was Amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Kirk, Pembroke Pines

Liked: Staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2025

8/10 Good

lmark, Bethesda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, the hotel was recently renovated and the staff was helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Charline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kassandra, Brooklyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Local to the strip and the staff were very accommodating. The kitchen staff was amazing and the bartender took care of me while I was staying. After my first stay I decided to come back and stay another night for my last night in Jamaica. Thank you for a great vacation
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 3 nights in Jan 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel in the perfect location

I spent one week and it was an excellent stay. Checking in and out was a breeze (I did have a reservation). My room was spacious, clean and had all the amenities I needed.
Stayed 7 nights in Jan 2025

8/10 Good

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Daniel

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Poor customer service
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service level extremely low. Staff arguing with guests
Stayed 1 night in Jan 2025

8/10 Good

Kemone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a nice stay here! Staff members were very friendly and helpful! The only issue we had was we couldn’t fall asleep on the first night due to the bed being a little too hard and how busy the road was with motorcyclists and cars going back and forth. Not the hotel’s fault re the traffic but just a heads up for anyone planning to stay in here when they go to Mobay Jamaica. I would stay here again though because of the staff. Also, breakfast at this hotel is really good!
Stayed 2 nights in Jan 2025

8/10 Good

Lacy

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Kimberley

Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property, built with quality materials, unfortunately, the workmanship was a little sloppy in areas. For example, the bathroom door bumps into the sink, the lamps weren’t tightly fastened to the wall… However, the staff were professional, the food was great, the public spaces were comfortable, and it was a great value.
Stayed 1 night in Jan 2025