6/10 OK
AMAL FAWZY
Matkusti perheen kanssa
2.1.2025
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
I liked the friendliness of the people like rajay, Akeem, Britana . They were nice especially Rajay.
Honest review: the beach is unswimmable there are rocks everywhere and shallow.
The property was opened in 2019 and rooms could use minor wear and tear updates.. nothing major.
Beds are Firm!
Hot tubs on property do not work. Told management. Nothing changed in 7 days.
The food was good. The restaurant reservation are hard to make unless you tell the front desk to help you apparently it’s very fun waking up 7:58 am to book it . The spots fill up SO Fast and Eden Ocean bay guests come use the restaurants. I didn’t like that.
The room service was hard to reach by phone and the app was not working properly.
They cleaned our room and didn’t bring us ANY. Towels and took our towels.
Overall the people were nice but the level of service I am accustomed to was lacking and I feel bad because Jamaicans are super nice. I learned that most people do not get educated beyond 11 grade unless their parents are rich. This really makes my heart sad. But that’s irrelevant. Overall, I would not return to Jamaica.
AMAL FAWZY
Yöpyi 7 yötä joulukuussa 2024