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Sea Shell Palms

2.5 star property

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Photo gallery for Sea Shell Palms

Property grounds
Property grounds
Double One Bedroom Suite (1 Full Bed) | Private kitchen | Fridge, microwave, coffee/tea maker, rice cooker
Two Bedroom Apartment (2 Full Beds) | Down duvets, individually decorated, individually furnished, desk
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Coral Reef
    ‪2 min drive‬
  • Reggae Beach
    ‪3 min drive‬
  • Rio Nuevo Battle Site
    ‪3 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds) | Down duvets, individually decorated, individually furnished, desk

Twin Two Bedroom Suite (4 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds) | Down duvets, individually decorated, individually furnished, desk

Twin One Bedroom Suite (2 Single Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed) | Down duvets, individually decorated, individually furnished, desk

Deluxe King Room (1 King Bed)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds) | Down duvets, individually decorated, individually furnished, desk

King Two Bedroom Suite (1 King + 2 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed) | Down duvets, individually decorated, individually furnished, desk

King One Bedroom Suite (1 King Bed)

  • Sleeps 2
  • 1 King Bed

Twin Two Bedroom Suite (6 Single Beds)

  • Sleeps 6
  • 6 Single Beds

View all photos for Two Bedroom Apartment (2 Full Beds)

Down duvets, individually decorated, individually furnished, desk

Two Bedroom Apartment (2 Full Beds)

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed) | Down duvets, individually decorated, individually furnished, desk

Deluxe Double Room (1 Full Bed)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed) | Down duvets, individually decorated, individually furnished, desk

Deluxe Twin Room (2 Single Bed)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double One Bedroom Suite (1 Full Bed)

Down duvets, individually decorated, individually furnished, desk

Double One Bedroom Suite (1 Full Bed)

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sea Shell Palms

Suburban hotel connected to a shopping centre in Tower Isle with free breakfast
A restaurant, a bar/lounge and conference space are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, laundry facilities and tour/ticket assistance. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and rice cookers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Sea Shell Palms. During your stay, you'll be connected to a shopping centre and within walking distance of Coral Reef. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Dubplates Rest. & Grill – On-site diner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Sea Shell Palms offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 57966414

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 135 reviews
Rating 8 - Good. 47 out of 135 reviews
Rating 6 - Okay. 11 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 9 out of 135 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping didn’t check on us or clean much but if we asked for help they did come
Stayed 6 nights in Oct 2024

8/10 Good

christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms.
Stayed 1 night in Nov 2024

6/10 Okay

Ethel

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

6/10 Okay

ETHEL

Travelled with partner
My dislike was my room was not clean for 4 days and the kettle taken from my room and when I speak the young lady told me she cannot control the behavior of the staff neither can i control my husband or children. That comment was very personal all because I have a complain about the service. I had to check out 1 day early because I felt violated so i need my refund back . Please confirm my complaint and send my refund back to my card. Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

GLENROY

Stayed 6 nights in Sep 2024

10/10 Excellent

Donald

Staff was very friendly and facility was very clean .I enjoyed my stay
Stayed 3 nights in Oct 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is highly recommended.
Stayed 5 nights in Oct 2024

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and breakfast was delicious.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Oct 2024

8/10 Good

Maximina, Bronx

Liked: Staff & service
I liked & enjoyed my 1bdrm suite. It was beautiful & very comfy. The TV in the bdrm wasn’t working for the 1st 2 days. But they came & fixed the problem. The pool was a beautiful nice size. 3ft-6ft. But the surrounding of the pool was gravel, dirt & rocks…
Stayed 9 nights in Sep 2024

10/10 Excellent

Kelrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The breakfast was great. The pool was very big and spacious. Overall I will definitely book here again 10/10
Stayed 6 nights in Sep 2024

8/10 Good

patrick

Stayed 10 nights in Aug 2024

10/10 Excellent

Venessa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my time there
Stayed 6 nights in Sep 2024

8/10 Good

VENECIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaican full breakfast was great. Staff very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we really had was the water is shut off at 8-10pm each night We were not told about this And we like to shower before bed each night Once we asked about the water issue They happily fixed the issue and we had water each night after Great room, breakfast is good Staff are very friendly and helpful
Stayed 9 nights in Aug 2024

8/10 Good

The Real

Liked: Cleanliness, staff & service
I went to sea shell palms for my birthday weekend it was great the pool is nice rooms are clean bed comfortable and friendly staff. I must say a security guard was very nice to me I think his name cue r something he took me to the room and ensure I was ok the night I came to the hotel I will come back to visit
Stayed 2 nights in Aug 2024

2/10 Terrible

Shadra, Plainfield

Stayed 5 nights in Aug 2024

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, staff was friendly and service was good. The property itself is in need of some renovations which I am sure is in the plans.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nichola

Travelled with family
Liked: Staff & service, property conditions & facilities
Definitely would recommend. Felt like home away from home
Stayed 9 nights in Aug 2024

8/10 Good

Rapheal, plano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay, Rapheal
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2024

6/10 Okay

Sheldon

Stayed 4 nights in Aug 2024

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very relaxing and you have a peace of mind.
Stayed 4 nights in Jun 2024

8/10 Good

Fabian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is very good , but the water pressure was very very low in the bathroom , the property is under some renovations which is very good , because the room that we stayed in can have some modern make over update , large flat screen tv , slide standing showers etc etc but the stay was very good just need some modern upgrades
Stayed 9 nights in Jun 2024

8/10 Good

Donna

Travelled with partner
Liked: Staff & service, amenities
The property is undergoing construction
Stayed 7 nights in Jun 2024