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Best Western Carmel's Town House Lodge

2.5 star property

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Photo gallery for Best Western Carmel's Town House Lodge

Reception
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
NW corner of San Carlos St & 5th Ave, Carmel, CA, 93921
  • Carmel Plaza
    ‪4 min walk‬
  • Sunset Center
    ‪10 min walk‬
  • Carmel Beach
    ‪12 min walk‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator (Living Room) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Suite, Multiple Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Carmel's Town House Lodge

Hotel with free breakfast, near Carmel Beach
Along with an outdoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a TV in a common area are on-site.
Best Western Carmel's Town House Lodge offers 28 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Carmel's Town House Lodge's great location. During your stay, you're just a quick walk from The Carmel Business Association. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • 12 minutes by foot from Carmel Beach and a 2-minute drive from 17-Mile Drive
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Carmel's Town House Lodge. Free self parking is available.

This Carmel hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (86 centimetre high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Carmel's Town House
Best Western Carmel's Town House Lodge
Best Western Town House Lodge
Best Western Town House Lodge Motel
Best Western Town House Lodge Motel Carmel's
Carmel's Town House Lodge
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Carmel's Town House Carmel
Best Western Carmel's Town House Lodge Hotel
Best Western Carmel's Town House Lodge Carmel
Best Western Carmel's Town House Lodge Hotel Carmel

Best Western Carmel's Town House Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gentleman was awesome.
Stayed 3 nights in Nov 2024

8/10 Good

Kevin, San Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome. Clean and comfortable room. Good self-serve breakfast. The only drawback was some traffic noise overnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

6/10 Okay

Mevy

Travelled with family and small children
You’re average hotel. It’s closed to downtown Carmel so you can walk to the different attractions there.
Stayed 1 night in Nov 2024

10/10 Excellent

Lupe

Travelled with family
Liked: Amenities
Super quiet. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

ILYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right in downtown Carmel!
My wife and I had an amazing time at the Best Western in Carmel! The room was very spacious and clean. The hotel is very centrally located right in Carmel downtown. I would highly recommend?
Stayed 4 nights in Nov 2024

10/10 Excellent

Linda

Stayed 2 nights in Nov 2024

4/10 Poor

Shelli

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness
Average
Place was okay but the rooms were smelling like some kind of perfume. Unfortunately we got this place the last minute because we were not planning to stay in Carmel which I found too expensive. The lady in the front desk was nice but the place needed extra work. Breakfast was good.
Stayed 1 night in Oct 2024

6/10 Okay

Pascal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel stay I have had. It was dirty, nothing worked, tv out, phone out, filthy and no one at the office. I can’t believe I paid to stay here.
Stayed 1 night in Oct 2024

8/10 Good

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Noisy guests upstairs. Poor tv reception. Staff was friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Liliana

Liked: Property conditions & facilities
Disliked: Cleanliness
Good location, easy to walk around! The guy at the front desk was very hospitable, the room was nice and modern-looking. However upon entering the room, there were flies coming in from the window. There were a few dead bugs that weren’t cleaned up by staff and other details that made it evident that staff did not clean properly.
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Travelled with group
Liked: Cleanliness, room comfort
Remodeled but lacking traditional comforts
The Town House Lodge is an old building which has been updated as best it can. The bathroom has the original bathtub sink structure with new hardware. They should have added grab bars for the shower when it was remodeled. We were advised that our room would not be cleaned during our 2 day stay "so that we would not be disturbed". The breakfast gets rated a C minus. It had only 8 seats. You were invited to take your food and hike up a flight of stairs for additional seating. The hotel's best feature is its location very near Ocean Drive and walkable to shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price, clean and good customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great breakfast and Carmel is such an amazing place.
Stayed 2 nights in Sep 2024

8/10 Good

Hester, Fresno

All was good!!!
Stayed 1 night in Sep 2024

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was adequate but dated.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Liked: Staff & service
Disliked: Room comfort
Carmel is stunning, get a lodge/apt
Nice staff. Complimentary water too. Bathroom originally smelt of a sewer but it subsided/disappeared. Might as well slept on the floor as bed was rock hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Asha, San Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, perfect location and the room was super clean
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Liked: Staff & service
Staff were wonderful!
Stayed 2 nights in Sep 2024

6/10 Okay

Lelio, Henderson

Travelled with family
Liked: Amenities
Regular
Stayed 2 nights in Aug 2024

8/10 Good

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when you want to walk around carmel. However, if you move your car it will be hard to find parking again. There is no AC, the breeze is excellent. However, the noise outside will keep you awake if you’re a light sleeper. The lady at the office is so sweet and helpful.
Stayed 1 night in Sep 2024