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Best Western Plus Monterrey Colon

3.0 star property

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Photo gallery for Best Western Plus Monterrey Colon

Indoor pool
Lobby
Lobby
Reception
Standard Room, 1 King Bed, Accessible, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Colon No. 1768 Pte., Col. Centro, Monterrey, NL, 64000
  • Galerias Monterrey
    ‪4 min drive‬
  • Macroplaza
    ‪5 min drive‬
  • Fundidora Park
    ‪7 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Kitchenette

Superior Room, 2 Double Beds, Non Smoking, Kitchenette | Down duvets, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

Superior Room, 1 King Bed, Non Smoking, Kitchenette | Down duvets, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Junior Suite, 1 King Bed, Non Smoking, Kitchenette | Down duvets, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette | Down duvets, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (2136)
The price is €77
for 1 room
includes taxes & fees
9 Apr - 10 Apr
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About this property

Best Western Plus Monterrey Colon

Family-friendly hotel with free breakfast and free local area shuttle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Best Western Plus Monterrey Colon offers 68 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature down duvets. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Best Western Plus Monterrey Colon. During your stay, you'll be within walking distance of UANL School of Medicine. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Mexican cuisine while dining at La Cuchara
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from UANL School of Medicine and a few minutes from Galerias Monterrey
  • Free local-area, shopping centre and theme park shuttle service
Best Western Plus Monterrey Colon offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Best Western Plus Monterrey Colon. An area shuttle within 10 kilometres, A theme park shuttle and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This Monterrey hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
La Cuchara – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Cuchara

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Front entrance ramp
  • Lift (381 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Roll-in shower (200 centimetre wide)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 June to 31 October:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colon
Best Western Colon Monterrey
Best Western Monterrey Colon
Best Western Plus Colon
Best Western Plus Colon Hotel
Best Western Plus Colon Hotel Monterrey
Best Western Plus Monterrey
Best Western Plus Monterrey Colon
Colon Monterrey
Monterrey Plus
Best Western Plus Monterrey Colon Hotel
Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel
Best Western Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel Monterrey

Best Western Plus Monterrey Colon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 856 reviews
Rating 8 - Good. 266 out of 856 reviews
Rating 6 - Okay. 122 out of 856 reviews
Rating 4 - Poor. 55 out of 856 reviews
Rating 2 - Terrible. 36 out of 856 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebeca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ubedullah, Arlington

Stayed 2 nights in Oct 2024

10/10 Excellent

Ubedullah, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien
Stayed 2 nights in Nov 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Camas durisimas ruido del exterior toda la noche wifi intermitente , en general senti que nos dieron un mal cuarto por tomarlo por medio de expedia
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ubedullah, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Tired travaler
Shower was horrible
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Estefania

Travelled with group
Disliked: Cleanliness
A mi amigo le dieron tarjeta de una habitación ocupada, en mi habitación no habia toalla, la señorita de la recepción nos atendió de mala gana
Stayed 1 night in Oct 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

4/10 Poor

Pratyush

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean. Ac not working well.
Stayed 1 night in Sep 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Business traveller
Liked: Staff & service
Pool not working and bugs like roaches visible
Stayed 1 night in Aug 2024

4/10 Poor

HAGOP

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room toilet was clowed from beginning to end
Stayed 4 nights in Jul 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the front desk staff they was very friendly and helpful. I did not care for the room service staff. The room service staff came into my room announced.
Stayed 8 nights in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

2/10 Terrible

Mike, coral springs

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst filthiest hotel in #México. Not recomended at all, unless you want to play with roaches. Horrible experience!
Stayed 2 nights in May 2024

10/10 Excellent

Andrea del Carmen

Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Air conditioner did not worked
The room was good and comfortable, however, the air conditioner was not working properly. We stayed in room 329 and it took around 8 hours for the room to get a little fresh when we got there the air conditioner thermostat was at 61 F but the air was just verily fresh, my husband called the front desk and they instructed us to rise the temperature at 69 which we did, later on, somebody from maintenance came to our room to check on the a/c and change the temperature to 70 and said that because the room was too big the a/c would take longer to cool down the room and aid that if we lower to much the thermostat the unit could get frozen and the air can not circulate. We did as he said but the room never felt cool enough and we had a hard time to fall sleep at night. The next day we went out at 11 am and came back at 10 pm and found the a/c turned off, we were very upset because the room was very hot, the outside temperature was around 36 C, and housekeeping turned it off when they cleaned the room. It took again several hours for the room to cool down. Other than that we liked the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y personal atentísimo. Muy amigables y serviciales.
Stayed 4 nights in Apr 2024

6/10 Okay

Jocelyn Monserrat, Reynosa

Travelled with family
Liked: Cleanliness
Demasiado ruido
Stayed 1 night in Mar 2024

6/10 Okay

Rya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean little hotel in city center. But in desperate need of staff supervisor, cleaning ladies scream all the time amongst them, regardles of time or presense of guests sleeping, really hated their souls in the morning (lol)
Stayed 4 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, siempre dispuestos a responder y resolver posibles problemas. Súper atentos y profesionales
Stayed 4 nights in Nov 2023