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CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Indoor/outdoor pool
In-room safe, desk, laptop workspace, soundproofing
Outdoor banquet area
Breakfast, lunch, dinner served; Regional cuisine
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Av. Fidel Velazquez, 3000, Col. Central, Monterrey, NL, 64190
  • IMSS - Unidad Médica de Alta Especialidad No. 25
    ‪2 min drive‬
  • ISSSTE Regional Hospital
    ‪4 min drive‬
  • Gaspar Mass
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds, Accessible, City View (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Accessible, City View (Mobility)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Antaris Galerías

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2060)
The price is €68
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Antaris Galerías

About this property

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotel with free parking, near ISSSTE Regional Hospital
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham offers 156 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. During your stay, you'll be within walking distance of Gran Parque Libertad. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Regional cuisine while dining at Gambrinos
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from ISSSTE Regional Hospital and 5 minutes from Estadio Universitario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. Self parking is free.

This Monterrey hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Gambrinos – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Cantera Bar – This lobby lounge only serves light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantera Bar
  • Gambrinos

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 120 for children
  • Pet fee: MXN 250.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

La Quinta by Wyndham Monterrey Norte
Fiesta Inn Norte
Fiesta Monterrey Norte
CHN Hotel Monterrey Norte Trademark Collection by Wyndham
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Hotel

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Juan M, El Paso

Disliked: Amenities, property conditions & facilities
El desayuno está rico, el lugar en general se ve viejo, los baños no tienen buena condición en se estanca el agua y se tapan…no me quedaría o recomendaría este hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Everything is ok.. the only thing is the 2 times the I been there I don’t get my points on my carf
Stayed 3 nights in Oct 2024

6/10 Okay

OVIDIO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No like
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Stayed 1 night in Sep 2024

2/10 Terrible

Ruben

Travelled with family
Disliked: Amenities, property conditions & facilities
The photos are completely misleading and at least not of this location recently. It’s an old smelly hotel in dire need of serious maintenance or remodeling. Mold in shower, disgusting carpets and old faulty elavator. Please avoid any chance you may have of staying here. Also it’s located in a very dangerous and inconvenient location for traveling in Monterrey
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

6/10 Okay

jesse

Travelled with partner
The service cleaning lady was missing the towels We keep asking every day for towels
Stayed 3 nights in Sep 2024

10/10 Excellent

Eder Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Scott

Stayed 1 night in Aug 2024

8/10 Good

Luis Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Pablo

Travelled with family
Disliked: Cleanliness, staff & service
No te dan la habitación a tiempo, y en vez de asignarte otra habitación lista, te dejan esperando más de 1hr, debido a que mantenimiento está haciendo reparaciones de última hora.
Stayed 1 night in Jul 2024

8/10 Good

Raul

Stayed 4 nights in Jun 2024

4/10 Poor

Esmeralda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was support. I couldn’t get in and out of my room without help from the staff. The shower did not drain so there was water everywhere. Just very disappointing.
Stayed 2 nights in May 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Levi

Liked: Cleanliness, amenities
Falta remodelar habitaciones
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in May 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms
Dirty sheets, noisy AC, old and dirty towels, struggling with hot water, poor conector WiFi, mini TV. Horrible pillows.
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Stayed 1 night in May 2024

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Dante

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel only because we had an event close by and it seemed like a decent place from pictures posted on Expedia. However, the front staff were unwelcoming, hotel is old, unclean, and smells like dirty old socks every where you walk in the hallways and in rooms. Thankfully it was only one night. Sheets, pillow cases, and curtains look stained and poorly washed (or many times rewashed and haven’t been changed in years). Don’t stay if you can avoid.
Stayed 1 night in Mar 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 2 nights in Mar 2024

8/10 Good

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023