Hyatt Place Monterrey Valle

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Monterrey Valle

Outdoor pool
Interior
Snack bar
Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Pet-friendly

Explore the area

Map
AVENIDA LAZARO CARDENAS 2264, COLONIA VALLE ORIENTE, San Pedro Garza García, NL, 66278
  • KidZania Monterrey
    12 min walk
  • Galerias Valle Oriente
    14 min walk
  • Metropolitan Center
    14 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    44 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Monterrey Valle

Pet-friendly hotel connected to a shopping centre in San Pedro Garza García with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Monterrey Valle offers 133 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Digital televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Pedro Garza García hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Monterrey Valle. During your stay, you'll be connected to a shopping centre and just a quick walk from Los Angeles Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Fundidora Park and 8 minutes from Macroplaza
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Monterrey Valle offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. The business-friendly Hyatt Place Monterrey Valle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star San Pedro Garza García hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Monterrey Valle Hotel
Hyatt Place Monterrey Valle San Pedro Garza García
Hyatt Place Monterrey Valle Hotel San Pedro Garza García

Hyatt Place Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 361 reviews" "
Rating 8 - Good. 46 out of 361 reviews" "
Rating 6 - Okay. 13 out of 361 reviews" "
Rating 4 - Poor. 6 out of 361 reviews" "
Rating 2 - Terrible. 14 out of 361 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alejandra Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tuvimos problemas en la habitación como ser que la tina no funcionaba bien pq el agua no se mantenía y no pudimos utilizar la tina una de las noches, y tomaron mas de 1 dia para poder resolver los reclamos. Todo muy bien solamente esa situación que no atendian los problemas de forma inmediata.
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Stayed 2 nights in Sep 2024

6/10 Okay

Zelica

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Check in was at 3 pm, however, there were no rooms available when we got there which was around 1:30 pm. Lobby staff keep saying to come back at 3 to check in. While we waited at the Lobby/Restaurant the staff from that area was nice nothing compare to the lobby one. We stayed in a 2 queen bed room and the room was spacious and comfortable, however there was no iron, nor sufficient towels. Shower was big but we needed to move the shower head to face the wall as water will continuously spilling out and puddles of water were outside of the bathroom floor. Complementary breakfast was offered and it was really good. Overall, pleasant stay but few things that didn’t like that I don’t think I will stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was bad
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hiram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, muy limpio, todo nuevo, el desayuno incluido espectacular, el personal súper atento! Sin duda volvería a hospedarme en este lugar la siguiente ocasión que visite Monterrey.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have to travel back to Monterrey, I would choose the Hyatt Place Hotel again. The rooms were very comfortable with a great view of the city. The breakfast was excellent. I highly recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dalia, Brownsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ana L

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and the room was great! I would only suggest improving the breakfast area, it was very messy, the food was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nayelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Ana, Houston

Business traveller, Travelled with partner
Liked: Amenities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

Hyoseop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hyoseop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tanjanika, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and polite. Will definitely stay again
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Stayed 1 night in May 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo, excelentes acabados. Muy rico desayuno. Un poco confuso el lobby, ya que esta en el segundo piso.
Stayed 1 night in May 2024

10/10 Excellent

YEE MAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

vanessa

Stayed 3 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service
Stayed 1 night in Feb 2024

4/10 Poor

Corando

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After booking and paying the full amount for three rooms on Expedia, I was surprised to find an additional hold of $400 per room for incidentals. Unfortunately, the swimming pool was out of service during our stay, and the gym facilities were disappointingly small. The breakfast provided was satisfactory. However, my privacy was compromised as the staff entered my room without permission on three occasions and at unexpected times. This experience significantly impacted my overall satisfaction with the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

RAFAEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel amplios cuartos y el servicio excelente también la localidad donde se ubica está muy bonita el desayuno muy completo y la amabilidad de los meseros es de 5 estrellas sobre todo Donaldo que fue muy amable y atento
Stayed 3 nights in Feb 2024