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Krystal Monterrey

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Interior
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Fuente de la Vida o Neptuno
    5 min walk
  • Plaza Zaragoza
    5 min walk
  • Macroplaza
    5 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €81
for 1 night
includes taxes & fees
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About this property

Krystal Monterrey

Hotel with a fitness centre, a short walk to Macroplaza
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Krystal Monterrey's great location gets high marks from our customers. During your stay, you're just a quick walk from Macroplaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Café Flores
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Café Flores – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1009 out of 1802 reviews" "
Rating 8 - Good. 386 out of 1802 reviews" "
Rating 6 - Okay. 187 out of 1802 reviews" "
Rating 4 - Poor. 122 out of 1802 reviews" "
Rating 2 - Terrible. 98 out of 1802 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lizbeth selene

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the city are great! Very spacious suite. Nice clean shower and restroom. The bed was very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very center of the downtown. Very convenient to get around
Stayed 4 nights in May 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got rain that time and it was liking right in front of the elevator
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as fabulous
Stayed 1 night in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy. I wish the general manager can read this message and do something about it. Thanks
Stayed 2 nights in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location! Everything was in walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excelente servicio. Excelente ubicación. Hermoso hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and within minutes of almost everything.
Stayed 3 nights in Jul 2024

8/10 Good

Sixto

Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid Gissell Guajardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me lleve una agradable sorpresa al ver que se tomaron el tiempo en decorarme la habitacion y escribirme buenos deseos por mi cumple. , ademas de los minipostresitos. Fueron mucho mas alla de lo esperado e hicieron mi estancia memorable. Muchas gracias!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the restaurant and the beautiful lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Noemi, SAN BENITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! They even surprised me with balloons and a slice of cake in the room because of my bday!
Stayed 3 nights in Jul 2024

6/10 Okay

Ma, Baytown

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pedi por una extra almoda. Nunca la llevaron, la alberca no esta en servicio. Pregunte antes, me dijieron que si esta a, pero no era verdad
Stayed 2 nights in May 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Liked: Staff & service
There were no towels in the room, the room is very outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kepted! Very clean and great location
Stayed 1 night in Jul 2024

4/10 Poor

Hector

Stayed 13 nights in Jun 2024

10/10 Excellent

Thibauld

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Monterrey for a business trip an chose this hotel at the very last minute. Waw a great choice. Ideally located, easy to access, has a valet parking that is free when you are Platinum with Expedia and the room upgrade was no joke, I ended up in a huge suite with 180 view with windows from floor to ceiling. Deco and terminations are a bit outdated and the breakfast buffet a bit pricey, but no big deal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍
Stayed 3 nights in Jun 2024

8/10 Good

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for shopping dinning in the hotel or nearby restaurant. Some Weekends they have outside entertainment offered by city.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roel

Stayed 3 nights in Mar 2024