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Wyndham Monterrey Ambassador Centro

3.5 star property

Choose dates to view prices

Photo gallery for Wyndham Monterrey Ambassador Centro

Exterior
Lobby sitting area
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fuente de la Vida o Neptuno
    ‪7 min walk‬
  • Macroplaza
    ‪7 min walk‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

LED TV

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Wyndham Monterrey Ambassador Centro

Hotel with a 24-hour business centre, a short walk to Macroplaza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Wyndham Monterrey Ambassador Centro, you're just a quick walk from Macroplaza. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • 7 minutes by foot from Macroplaza and a 5-minute drive from Fundidora Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. The business-friendly Wyndham Monterrey Ambassador Centro also features multilingual staff, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Wyndham Monterrey Ambassador Centro has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (MXN 110 per stay; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 375 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 375 for adults and from MXN 160 for children
  • Self-parking fee: MXN 110 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 484 out of 1163 reviews
Rating 8 - Good. 222 out of 1163 reviews
Rating 6 - Okay. 185 out of 1163 reviews
Rating 4 - Poor. 137 out of 1163 reviews
Rating 2 - Terrible. 135 out of 1163 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating to match the lobby
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Stayed 1 night in Oct 2024

10/10 Excellent

Abraham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice building, the dining area is beautiful but the rooms could be more spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel, Dallas

Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Love the suites at this hotel, very spacious!
Stayed 2 nights in Sep 2024

4/10 Poor

jaime

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel, smells like humidity. Sink wasn't clean with some insects and hair. There were a lot of big cut nails and other debris on the carpet.
Stayed 1 night in Sep 2024

2/10 Terrible

Mahesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place
There was a coffee machine but no coffee, sugar, cups, etc. Out of the 4 days only once the staff came to clean. There was no place to purchase water, and the hotel said they ran out of bottled water. The keys do not work, each time we had to go to the front desk to redo the keys
Stayed 3 nights in Sep 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Gaspar

Travelled with family
Never staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheaper for a reason. Very outdated. Had to ask for a different room because the drains were completely clogged and the room was not cleaned properly before arrival. The lobby was decent but once you go to room floors there is much to be desired. I left for a different hotel for the rest of my stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones estaban excesivamente sucias. La regadera del baño estaba llena de cabellos y huellas de zapatos sucios. Las sábanas estaban manchadas y tenían un olor desagradable bien impregnado. No recomiendo este hotel para nada, le pondría 0 estrellas si fuera posible, porque no se merecen ni una estrella siquiera. Se ve que el equipo de limpieza ni hizo el intento de limpiar tantito, porque estaba terrible la suciedad. Según tiene aire acondicionado pero no enfriaba para nada, llevaba mis dos bebés conmigo y estábamos sudando por tan caliente que estaba ahí adentro. El teléfono para llamar a recepción tampoco funcionaba y las toallas del baño estaban rotas. Ah, y para terminarla todavía te cobran el estacionamiento también. 😒 Nos fuimos a primera hora y nos quedamos en el Holiday Inn, el cual cobró casi lo mismo con almuerzo y estacionamiento gratis incluido, ese si lo súper recomiendo!
Stayed 1 night in Sep 2024

2/10 Terrible

ROSSY, Pearland

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristeena, Crestview

Liked: Staff & service, property conditions & facilities
Excellent hotel close to all the restaurants and shopping areas.
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Israel David

Stayed 1 night in Aug 2024

10/10 Excellent

Rodolfo, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional in good conditions
Stayed 1 night in Aug 2024

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprised and disappointed
I was disappointed with the overall appearance of most everything once she got out of the lobby! The bed was comfortable and clean. The overall hotel was very worn down and the carpets were incredibly dirty and worn I was a bit surprised and disappointed for the price and the brand
Stayed 1 night in Aug 2024

10/10 Excellent

Axel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern booking, easy to apply in Expedia
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great , internet was fast, everything is within a walking distance (food, shopping..etc) only thing I have to say would be the check in time is 3 and my room wasn’t ready till 3:45 o so so I had to wait a good while in the lounge since I go there around 1:30 some.
Stayed 3 nights in Aug 2024

6/10 Okay

Christian

Stayed 1 night in Jul 2024

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación me gustó, el trato del personal todos muy amables
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, bed was too soft for my taste
Stayed 1 night in Jul 2024