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Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Wyndham Monterrey Ambassador Centro, you're just a quick walk from Auditorium Pabellón M. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Just a 5-minute walk from Auditorium Pabellón M and 7 minutes on foot from Macroplaza
  • Pets welcome for a fee

About the Sheraton Ambassador Hotel

Location Av Hidalgo 310 Oriente, Monterrey, NL 64000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. The business-friendly Wyndham Monterrey Ambassador Centro also features multilingual staff, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Monterrey hotel is smoke free.

  • 229 guestrooms or units
  • 12 levels
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Padre Mier Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Wyndham Monterrey Ambassador Centro has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: MXN 500.00 per pet, per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 375 for adults and from MXN 160 for children
  • Self-parking fee: MXN 110 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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