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Villa Palacio

Bed Count 7 King Beds Maximum Occupancy 18 Max

Vista Guest Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vista Grande Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Alta Vista Guestroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Honeymoon Vista Guest Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Premier Suite

Bed Count 1 King Bed Maximum Occupancy 11 Max

Hotel Description

Our customers tell us they can't get enough of The Springs Resort and Spa at Arenal's great location. During your stay, you'll be close to Arenal Natura Ecological Park. Features include free WiFi in public areas and free valet parking, plus 15 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 15 outdoor pools
  • Treat yourself to hot stone massages, body scrubs or body wraps at Sanctuary Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from Arenal Natura Ecological Park and 12 minutes from Arenal Volcano National Park
  • Airport and local-area shuttle service available for a fee

The Springs Resort and Spa at Arenal ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Springs Resort and Spa at Arenal

Couples (1)
5 out of 5
The service, Food, vibe, room- Basically everything!!!

Posted by , from London on 21 Feb 2020

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About the The Springs Resort and Spa at Arenal

Location Arenal, 9 Km West, Monterrey, Alajuela 21007

Property Features

As a guest of The Springs Resort and Spa at Arenal, you'll find a full-service spa, hot springs, and 15 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this resort measures 2313 square feet (215 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury The Springs Resort and Spa at Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. This 5-star Monterrey resort is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 2313 sq ft of conference space
  • 215 sq. m of conference space
  • Built in 2008
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 15
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries. This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Tres Cascadas – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Las Ventanas – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Ginger Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Water skiing nearby
  • Safari nearby
  • Parasailing nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Kayaking on site
  • Hot springs on site
  • Windsurfing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Rafting on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Sanctuary Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Number of hot springs - 15
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 11 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The Springs Resort and Spa at Arenal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CRC 35000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Springs Resort and Spa at Arenal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

  • Staffed front desk
  • Front desk opens daily at 6 AM
  • Front desk closes daily at 11 PM
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenal Springs
  • Arenal Springs Resort
  • Springs Resort Arenal Monterrey
  • Springs Arenal Fortuna
  • Springs Arenal Monterrey
  • Springs Resort Arenal Fortuna
  • Springs Resort Arenal La Fortuna
  • Springs Arenal La Fortuna

You should know

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.