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Koora Hotel by Sandglass

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koora Hotel by Sandglass

Premium bedding, minibar, in-room safe, blackout curtains
Vista Junior Suite | View from room
Reception
Front of property
Lobby sitting area

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Cerro Plano, 300m Noreste del BCR, Monteverde, Puntarenas, 60109
  • Children's Eternal Rain Forest Bajo del Tigre
    6 min walk
  • Restaurante Thomas & Thiago
    3 min walk
  • Transmonteverde Bus Terminal
    13 min walk
  • La Fortuna (FON-Arenal)
    250 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Forest Double Room

Premium bedding, minibar, in-room safe, blackout curtains

Forest Double Room

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Forest Junior Bungalow Deluxe

Forest Junior Bungalow Deluxe | Premium bedding, minibar, in-room safe, blackout curtains

Forest Junior Bungalow Deluxe

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Junior Bungalow

Forest Junior Bungalow | Premium bedding, minibar, in-room safe, blackout curtains

Forest Junior Bungalow

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Forest Suite

Premium bedding, minibar, in-room safe, blackout curtains

Grand Forest Suite

  • 88 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Forest King Room

Premium bedding, minibar, in-room safe, blackout curtains

Forest King Room

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Signature Suite with Plunge Pool

Forest Signature Suite with Plunge Pool | Premium bedding, minibar, in-room safe, blackout curtains

Forest Signature Suite with Plunge Pool

  • 59 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Vista Suite

Grand Vista Suite | View from room

Grand Vista Suite

  • 120 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Cloud Forest Bungalow

Cloud Forest Bungalow | Premium bedding, minibar, in-room safe, blackout curtains

Cloud Forest Bungalow

  • 90 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Vista Junior Suite

Vista Junior Suite | Premium bedding, minibar, in-room safe, blackout curtains

Vista Junior Suite

  • 90.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Koora Hotel by Sandglass

Hotel in Monteverde with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and laundry facilities.
Koora Hotel by Sandglass offers 26 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with digital channels and Netflix.

Bathrooms include a shower and hairdryers. This Monteverde hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Koora Hotel by Sandglass. During your stay, you're just a quick walk from Children's Eternal Rain Forest Bajo del Tigre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine at Aguti, a family restaurant with garden views
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the helpful staff and the restaurant
  • Within a 15-minute walk of Children's Eternal Rain Forest Bajo del Tigre and Bat Jungle
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Koora Hotel by Sandglass. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Monteverde hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Aguti – Overlooking the garden, this family restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aguti

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 185 per vehicle (one-way)
  • Airport shuttle fee per child: USD 185 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Koora Hotel by Sandglass offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Aguti Lodge Reserve Monteverde
Hotel Aguti Lodge Reserve
Aguti Reserve Monteverde
Aguti Reserve
Koora Hotel
Hotel Aguti Lodge Reserve
Koora Hotel by Sandglass Hotel
Koora Hotel by Sandglass Monteverde
Koora Hotel by Sandglass Hotel Monteverde

Koora Hotel by Sandglass Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 193 out of 203 reviews" "
Rating 8 - Good. 9 out of 203 reviews" "
Rating 6 - Okay. 0 out of 203 reviews" "
Rating 4 - Poor. 0 out of 203 reviews" "
Rating 2 - Terrible. 1 out of 203 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bon Seong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. It is slightly off the path, but it is so nice it is worth it. The staff was always friendly and accommodating Highly recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Cody

Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Koora are amazing. Everyone in the hotel calls you by name from the moment you check in. They go out of their way to make you feel welcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Reshma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suberb!
A stunning hotel with excellent service and attention to detail. The rooms were clean, welll lit and of an excellent standard. We used the heated pools and firepit at night. The dining area was gorgeous with a sunset view. We saw a sloth and monkeys during our breakfast. The breakfast was served from a menu rather than a buffet. All the staff were accommodating to our dietary needs and made food to our liking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice, clean property with friendly and helpful staff and delicious food. Absolutely beautiful property - clean, modern, luxurious. The staff are extremely attentive and helpful. Conveniently located - ~20 minute walk to get to the town with shops and restaurants or ~5 min drive. Would definitely visit again
Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin, Owens Cross Roads

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw so much wildlife right from our room and the dining area! Excellent location and good food/drinks. The staff was wonderful!
Stayed 3 nights in Jun 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the cloud forest region of Monteverde with an amazing staff! Everyone was so attentive and went above and beyond, from managers to receptionists and the restaurant staff, all ensure that guest have a one of a kind experience! Also the views are breath taking and tons of wildlife to view off your balcony!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, amazing service. We have had 4 different accommodations on our trip to Costa Rica from Canada. Koora was easily the best place we visited. Magical surroundings, great service, beautiful rooms. Can’t stress how great this place is, in terms of both quality and value.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great views. Awesome food. So many animals on site and at adjoining reserves.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy 5/5
Fantastic hotel at a great price point. Huge spacious rooms, great food, and excellent service. Hotel was very helpful with booking tours and transportation. Location is a bit outside the main town but that wasn't a problem for us.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yailen, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, restaurant was excellent. We had breakfast every morning and it was delish. The room was gorgeous, only bad thing was there was no tv in the room. Also the roads to the Hotel and to Monteverde in general were horrible, potholes everywhere and unpaved roads. Aside from that everything was wonderful. The trail in the Hotel was great, we recommend, saw wild animals. Very attentive staff :)
Stayed 2 nights in Jul 2024

10/10 Excellent

Adalgisa, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Marilyn Mora at reception was amazing. She made our stay memorable. The hotel is gorgeous, the views are amazing, and the bungalow was perfect. Plus, the restaurant menu was well-balanced and delicious. The restaurant staff was attentive and very helpful. It’s a must stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel! We stayed for 5 days and absolutely loved it. I highly recommend it if you want to relax and enjoy nature. A nature walk next door and the animal sanctuary are also recommended. The staff was exceptional - friendly and extremely helpful. Loved it!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lyudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and incredible staff! I haven’t experienced this level of service in a long time! Their food is also great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved stayed by at Koora! Beautiful location. Great room. Fantastic food. The staff was very kind. We loved being next to the Aguti reserve. Saw many animals.
Stayed 3 nights in Jun 2024

8/10 Good

Venkatramana, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury accommodations and great restaurant, but didn't quite match the value for price. Service and attention to guests didn't live up a luxury property. Accommodations had a luxury feel but views and location were underwhelming. Stay was Ok but not worth the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was our favorite hotel on our trip through Costa Rica! Greeted warmly, help with luggage. Served refreshing drinks at check-in and tons of suggestions for tours and restaurants at front desk. Staff very eager to please and help in any way. Hiking trail on the property for morning walk. Breakfast included and it was fabulous! Happy hour and sunset views and wonderful appetizers. We loved the onsite dining! Each room has a figurine of a coati, they let you have as souvenir, also coffee and dried bananas. Extra touches make such a difference. Would definitely stay here again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tejbans, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene hotel nestled in the cloud forest. The service is excellent and the staff goes out of the way to make you comfortable. We saw a bunch of coatis, motmot and even an occasional toucan from our balcony.
Stayed 2 nights in Jun 2024

10/10 Excellent

rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with excellent staff!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service has been amazing!! Highly recommend
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel. Oasis in the mountains
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Koora! Awesome property, very nice and helpful staff, modern room, nice heated pool, nice views. We could see wild life from here it room’s balcony. Would absolutely stay again in here is if I come back to monteverde.
Stayed 2 nights in May 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Monteverde!
Wonderful hotel in Monteverde, with a secluded feel but wonderful amenities. Excellent staff, amazing concierge services, and easy booking for many different excursion and activities. Highly recommended!
Stayed 4 nights in Apr 2024