See all properties

Pensión Santa Elena

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pensión Santa Elena

Exterior
Exterior
Petite Suite | Free WiFi, bed sheets
Breakfast, lunch, dinner served; Mexican cuisine
Grand Standard | Free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Santa Elena, Monteverde, Monteverde, 5655
  • Jardín de Orquídeas
    1 min walk
  • Restaurante Morpho's
    1 min walk
  • Transmonteverde Bus Terminal
    3 min walk
  • La Fortuna (FON-Arenal)
    146 min drive

Room options

View all photos for Petite Suite

Petite Suite | Free WiFi, bed sheets

Petite Suite

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Cabin

Grand Cabin | Free WiFi, bed sheets

Grand Cabin

  • 24 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Grand Standard

Grand Standard | Free WiFi, bed sheets

Grand Standard

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Cabinas Selva Verde

Parking included
Free WiFi
Breakfast available
4.5 out of 5, Wonderful, (14)
The price is €34
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Cabinas Selva Verde

About this property

Pensión Santa Elena

Hostal in Monteverde with a restaurant
Along with a restaurant, this hostal has concierge services and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pensión Santa Elena. During your stay, you're just a quick walk from Jardín de Orquídeas. Enjoy features like free WiFi in public areas, plus a restaurant and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Jardín de Orquídeas and Monteverde Orchid Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Monteverde hostal.

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 12:30 PM on request
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Pensión Santa Elena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde

Pensión Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 343 reviews" "
Rating 8 - Good. 129 out of 343 reviews" "
Rating 6 - Okay. 32 out of 343 reviews" "
Rating 4 - Poor. 9 out of 343 reviews" "
Rating 2 - Terrible. 8 out of 343 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

K

Liked: Staff & service, property conditions & facilities
Great for the solo female traveller
As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
Stayed 6 nights in Mar 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Comfortable, convenient.
Super convenient location, very clean and comfy bed, warm shower, staff helpful and breakfast included with ease. Downside: noisy road, lots of dust and exhaust fumes. However, if you’re staying here it’s likely because you want the central location and it’s right in the centre so it’s perfect. Wouldn’t stay if I had a car. The kitchen facilities could also do with updating: better pans and more fridge space.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location, but…
Santa Elena Pension is in a central spot of Monteverde. However, there is poor noise isolation so you can really hear the traffic outside. In addition, some of the staff were a bit rude and unhelpful. The room itself is fine, but the floor is concrete and uneven.
Stayed 1 night in Mar 2024

8/10 Good

Cecilia, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle expérience. Réception très efficace. Très propre. Cuisine communautaire bien organisée. Espace commun correct. Emplacement central près de tout à pied.
Stayed 3 nights in Feb 2024

8/10 Good

Eszter, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but well kept property in a very convenient location. Staff were friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, convenient and good value place in the centre of Santa Elena
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Excellent location, well equipped and clean common area, free breakfast. Paper thin walls, squeaky bed.
Stayed 2 nights in Feb 2024

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept is interesting. Makes for a lovely youth hostel. Was surprised it was so much in the city. Breakfast was very good.
Stayed 2 nights in Feb 2024

6/10 Okay

xuejun

Travelled with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel experience!
This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Stayed 3 nights in Jan 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Stayed 2 nights in Jan 2024

4/10 Poor

Bryson

Disliked: Staff & service, amenities, property conditions & facilities
Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.
Stayed 5 nights in Dec 2023

8/10 Good

LAURA

Travelled with family
Liked: Staff & service
Disliked: Amenities
We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.
Stayed 4 nights in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Elena
Great hostel close to restaurants. Easily walkable. Great breakfast. The staff is amazing.
Stayed 1 night in Dec 2023

6/10 Okay

Hilla

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Check if it is what you are looking for
Stayed 2 nights in Dec 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Good central location
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our 3 Monteverde nights
Excellent family experience. Easy walking to city. Comfortable amenities. Loft bed for one kiddo - very exciting. Wonderful daily breakfast. Would definitely stay again.
Stayed 3 nights in Jul 2023

8/10 Good

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. I enjoyed the courtyard.
Stayed 3 nights in May 2023

10/10 Excellent

Isabella

Stayed 2 nights in Mar 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our family. Helpful knowledgeable staff, great breakfast and perfect location in the center of Santa Elena.
Stayed 3 nights in Mar 2023

10/10 Excellent

Meredith, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).
Stayed 1 night in Apr 2023