Hilton Garden Inn Montgomery - EastChase

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Montgomery - EastChase

Meeting facility
Lobby
Terrace/patio
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
7665 Eastchase Parkway, Montgomery, AL, 36117
  • EastChase Shopping Mall
    9 min walk
  • Full Moon BBQ
    2 min walk
  • Intermodal Center
    14 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    22 min drive

Room options

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Montgomery - EastChase

Hotel with free parking, a short walk to EastChase Shopping Mall
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Hilton Garden Inn Montgomery - EastChase offers 112 accommodations with a safe and complimentary dressing gowns. LCD televisions are featured in guestrooms. Fridges and microwaves are provided.

This Montgomery hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Hilton Garden Inn Montgomery - EastChase, you're just a quick walk from EastChase Shopping Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from EastChase Shopping Mall and 11 minutes from Alabama State University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Montgomery - EastChase offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a 24-hour business centre on site. The business-friendly Hilton Garden Inn Montgomery - EastChase also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Montgomery hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 8:00 AM to 10:00 AM.
Hilton Garden Inn Montgomery - EastChase has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available 8:00 AM to 10:00 AM for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 3 to 10 for adults and USD 3 to 10 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Montgomery Eastchase Hotel
Hilton Montgomery Eastchase
Hilton Garden Inn Montgomery Eastchase
Hilton Garden Inn Montgomery - EastChase Hotel
Hilton Garden Inn Montgomery - EastChase Montgomery
Hilton Garden Inn Montgomery - EastChase Hotel Montgomery

Hilton Garden Inn Montgomery - EastChase Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 531 reviews" "
Rating 8 - Good. 101 out of 531 reviews" "
Rating 6 - Okay. 42 out of 531 reviews" "
Rating 4 - Poor. 20 out of 531 reviews" "
Rating 2 - Terrible. 23 out of 531 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not happy…
Bed was very uncomfortable, room was humid. Refrigerator was open all the way with ice build up, front desk staff gave no information at check in, had to ask about breakfast which is not complementary. Has to look up check out time…no complementary water at check in. For the cost, there are no perks!
Stayed 1 night in Sep 2024

2/10 Terrible

Carlie

Stayed 1 night in Aug 2024

8/10 Good

Vivian

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly Atmosphere
Friendly hotel staff. Atmosphere is inviting and family friendly. Breakfast is really good (selection and taste)!
Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good for the most part! The hotel was very clean. The only concerns were, the hotel didn't offer continental breakfast. Guests shouldn't have to pay for breakfast. At such an establishment, it should not allow animals! You have guests who have allergies and should not have to share an establishment with animals.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk attendants were exceptionally nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Alysha

Stayed 1 night in Jul 2024

8/10 Good

Glenda, Rockledge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed having complimentary breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

Keon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Better job at cleaning the room !
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2024

6/10 Okay

Muriel

Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2024

10/10 Excellent

Bonifacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Apr 2024

2/10 Terrible

Chad

Stayed 1 night in Mar 2024

4/10 Poor

Bonita

Liked: Staff & service
Disliked: Cleanliness, room comfort
Can Do a Lot Better. Not comfortable.
I had no ability to take a bath (no bathtub plug) and the front desk couldn't supply one. I used a sandwich bag to make my own. Ive never stayed in a hotel where I had to create my own bathtub plug. When I sat down in the bathtub, I had a disgusting view on a poop ring on the inside of the toilet bowl, like the left side hadn't been cleaned. It was also incredibly noisy Saturday night, with lots of stamping in 418, and door slamming until 1:00am on the 3rd Floor. For $200 per night, please supply your guests with a rubber bathtub plug. The front desk can keep some to have them available upon request if the hotel fears that a guest might steal a $3 rubber bathtub plug. I stayed at another hotel for 2 nights prior and not only did I not have these problems, but it was $100 cheaper. Please, Hilton Garden Inn Montgomery, you can do better. Very uncomfortable stay, certainly not worth the money of a two night stay for close to $500.
Toilet bowl, my view from the bathtub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shatavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at this location.
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff! Great dinner. Bartender Cliff was very friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Room comfort
Not what I expected
Guess I had high expectations being Hilton, but my stay was a little disappointing. The 1st thing was the hair follicles in the bed by the pillows and on the bathroom floor. Also I'm a 3 month back surgery recipient and the bed was NOT my friend...waaay to soft for comfort. But the tip of the iceberg was around 9 p.m. Some kids of other guests were in the hallway for about 20 minutes, running & stomping like they were trying to do a rain dance or something. It was then that I decided this would be my first and last time at a Hilton. That stay was giving Motel 6...highly disappointing.
Stayed 1 night in Mar 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was OK. The hotel was terrible.
Stayed 1 night in Mar 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff!
An overnight stay on our way to Florida. Very nice hotel with friendly staff, clean rooms and convenient parking. They serve breakfast but we had already checked out by that time and got on our way. Their coffee was prepared though. Will stay here on our next trip through Montgomery.
Stayed 1 night in Feb 2024

6/10 Okay

Brooke, Elberta

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
On the surface, this is a nice hotel. Upon looking a little closer, it's a cheap remodel & update - such as lamps appear to be painted to look new, but the bases are still rusty - it's things like that. It's an attempt to be modern but just comes off as skimpy. Lamp shade was broken. Bed was horribly uncomfortable and hard. Pillows were inadequate. All in all, it got us thru one night but I won't stay there again.
Stayed 1 night in Feb 2024