TownePlace Suites by Marriott Montgomery EastChase

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Montgomery EastChase

Property amenity
Exterior
Studio, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2845 Eastchase Lane, Montgomery, AL, 36117
  • EastChase Shopping Mall
    11 min walk
  • Auburn Montgomery
    4 min drive
  • Baptist Medical Center East
    6 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    23 min drive

Room options

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott Montgomery EastChase

Hotel with free breakfast, near EastChase Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
TownePlace Suites by Marriott Montgomery EastChase offers 95 air-conditioned accommodations with a safe and coffee/tea makers. 40-inch Smart televisions come with satellite channels and Netflix. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Montgomery hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Montgomery EastChase. During your stay, you'll be within walking distance of EastChase Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from EastChase Shopping Mall and 12 minutes from Alabama State University
  • Pets welcome for a fee
TownePlace Suites by Marriott Montgomery EastChase offers its guests an outdoor pool and a health club. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly TownePlace Suites by Marriott Montgomery EastChase also features a picnic area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Montgomery hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
TownePlace Suites by Marriott Montgomery EastChase has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Montgomery EastChase Hotel
TownePlace Suites Marriott EastChase Hotel
TownePlace Suites Marriott Montgomery EastChase
TownePlace Suites Marriott EastChase
Towne Suites riott Montgomery
TownePlace Suites by Marriott Montgomery EastChase Hotel
TownePlace Suites by Marriott Montgomery EastChase Montgomery

TownePlace Suites by Marriott Montgomery EastChase Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 164 out of 275 reviews" "
Rating 8 - Good. 46 out of 275 reviews" "
Rating 6 - Okay. 30 out of 275 reviews" "
Rating 4 - Poor. 14 out of 275 reviews" "
Rating 2 - Terrible. 21 out of 275 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte, Texarkana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a short weekend visit. It was comfortable, clean, and quiet. We enjoyed the pool.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aegis

Stayed 6 nights in Aug 2024

10/10 Excellent

Athena, Lees Summit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a week of royalty during our stay…
Stayed 2 nights in Jul 2024

10/10 Excellent

SEUNGJAE

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lori

Business traveller
Disliked: Cleanliness, property conditions & facilities
I booked 5 rooms for a Civil Rights Trip. When we arrived, Marriott had given our rooms away the night before we arrived and sent us to Holiday Inn Express. We drove to Holiday Inn Express and they said they were booked so we went back to TownPlace and told them our 5 rooms were booked and paid for and they needed to figure it out. The lady at the front desk could not have been nicer, nor apologetic or helpful, she was great. We arrived at 8:00pm and we got into our rooms after midnight. They were filthy. Clothing tags on the floor from the prior guest, crumbs on chairs, counters and tables.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Travelled with family and small children
Disliked: Property conditions & facilities
My daughter and her baby actually got locked into a room when the door wouldn’t open from the inside or out! We were moved to our 3rd room - #1 no air conditioning #2 door issue with lock I tried to meet with Mary the manager the ext day but the staff said she hadn’t come in yet and later that day that she would contact me Also checked the next morning with the front desk. She text me after a poor review was left, throwing her staff under the bus by saying they hadn’t given her any information. What’s the story here?
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and many eatiers in walking distance. Location and hotel was great.
Stayed 1 night in Jul 2024

6/10 Okay

ADRIAN

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I’ve been here a few times dropping through Montgomery. The hotel especially being a Brand Name Hotel needs a good cleaning from walls throughout. I had an eye lash in my pillow and we had a dirty stain towel with low water pressure. But the staff was pleasant and professional. The Breakfast eggs were nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

STACY-ANNE, ALPHARETTA

Stayed 1 night in Mar 2024

4/10 Poor

STACY-ANNE, ALPHARETTA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms are nasty with rust stains, refrigerator has nasty rust all over the doors…not sure how this can even happen. The beds are uncomfortable. The pillows are so flat they feel like it’s from the dollar tree. Room doesn’t feel clean at all.
Stayed 1 night in May 2024

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

MERCEDES, Boca Raton

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Upon checking in noticed a problem with the HVAC. Spoke to clerk, in lieu of repairing it offered another room. After bringing in all our luggage didnt want to relocate. We tried to deal with it but ultimately had to switch due to the unbearable consitions. It would have been more convenient if they wouldve repaired the HVAC to our room
Stayed 3 nights in May 2024

10/10 Excellent

brady D.

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff especially lady that handles the breakfast every morning and the facility maintenance men that service outside.
Stayed 5 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a late arrival at the property and the room we had booked was not available. We were given an upgrade at no additional cost. Great breakfast and very helpful staff in attendance. Would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a nice place and convenient to get around Montgomery
Stayed 3 nights in Mar 2024

10/10 Excellent

Shafaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Reginald

Stayed 1 night in Mar 2024

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was awesome and welcoming!
Stayed 1 night in Mar 2024

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

2/10 Terrible

Kedeejah

Stayed 1 night in Mar 2024

10/10 Excellent

Quenethia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service
Stayed 1 night in Feb 2024

10/10 Excellent

Rosa

Great Stay!! Everything was very clean.. The staff was very professionally
Stayed 1 night in Feb 2024