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Comfort Suites Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Downtown

City view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Parking available
  • Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • 1250 René-Lévesque
    4 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (2358)
The price is €95
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Best Western Plus Montreal Downtown-Hotel Europa

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Sainte-Catherine Street. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 180 metres
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 575853, 2024-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1000 reviews" "
Rating 8 - Good. 313 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Kinda sketchy
Not pretty, not really clean on walls or floor. But beds were clean and comfy and the air conditioning worked. Other than that, I wouldn’t stay here again. Parking is $40 and not a real valet service.,wall paper peeling and previous guests hair accessories still on floor, so floor prob not vacuumed or cleaned.
Stayed 1 night in Sep 2024

8/10 Good

Irenecris

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Lyne

Liked: Cleanliness, staff & service
The hotel itself needs more TLC. There some renovations but in my view it needs more. Having said that the beds were extremely comfortable, clean, with good pillows. If you want to be downtown where everything can be found, this is the place to stay. Staff was excellent !
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Lovely location
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel very much
Stayed 4 nights in Sep 2024

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, room comfort
No complaints, highly recommended!
- Good value for money - Close to Central train station - Located within walking distance of downtown, business, and art & cultural centers - Includes breakfast which was more than basic and expected - Reception staff were very knowledgeable, informative, friendly and helpful - Well-suited for short term stays - Located on the street where there are lots of bars and restaurants
Stayed 1 night in Sep 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay at the hotel with easy accessibility to public transit.
Stayed 3 nights in Sep 2024

6/10 Okay

Alicia

Liked: Cleanliness
Convenient location but only one elevator works and it's slow.
Stayed 3 nights in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

marilyn

Travelled with family
The hotel is decent, and good location. The hotel needs to invest in proper noise reduction windows/doors. The window curtains didn’t provide adequate dark coverage. The toilet seat was broken. We were informed that housekeeping was every 2 days, and no bed was made/updated at any point. And that also meant that there was no coffee pods refills available in the room. And water, even some glasses/mugs would be nice. Not even a glass available in the bathroom. Bathroom tap water was icky. We were drinking water from a jug around the front desk, in paper cups. Who would have thought water would be an issue!
Stayed 4 nights in Aug 2024

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities
Bien sûr, voici un avis que vous pourriez laisser pour cet hôtel : Superbe hôtel, idéalement situé à deux pas de la rue Sainte-Catherine. Le personnel est vraiment agréable et sympathique, toujours prêt à rendre service. La chambre était impeccable en termes de propreté, et la vue depuis la fenêtre était absolument magnifique. Un excellent séjour, je recommande vivement cet établissement !
Stayed 3 nights in Aug 2024

6/10 Okay

Georgina

Travelled with partner
Liked: Staff & service
The one elevator that was in service was very slow
Stayed 1 night in Sep 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service
Not bad for a place to sleep and explore the city
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Navin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but no parking
Stayed 1 night in Aug 2024

6/10 Okay

Craig, Victoria

Liked: Staff & service
800M walk to Via Rail station, lots of dining options nearby, reasonably clean for an older property, don't expect the Hilton and you shouldn't be disappointed.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great location, and loved the fact that simple breakfast was included.
Stayed 3 nights in Aug 2024

6/10 Okay

Marta

Stayed 3 nights in Aug 2024

10/10 Excellent

Suventhini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for
Parking guy in the reception charge 60 dollars . But we couldn’t take any time or l park any time . Their should be reasonable charge otherwise Good
Stayed 3 nights in Aug 2024

4/10 Poor

Symone

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very courteous and friendly. They were both helpful and professional. The property itself looked in desperate need of some tlc considering the nightly rate was not cheap in relation to other hotels. My room was clean but the linens were stained. Because it was a shorter stay there was no maid service. There was only 1 working elevator for the duration of our stay. There was no parking at the hotel itself. The staff offered valet parking , but you cannot go in and out once parked. The staff directed us to additional parking, but it was not affordable. The signs at the parking garage were not clear and a 2 day stay with overnight parking cost $49. On the plus side there are many options for eateries around the hotel and within walking distance. Would I stay here again? Probably not simply because the hotel wasn't conveniently located, or worth the price that I paid.
Stayed 2 nights in Aug 2024