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Embassy Suites Montréal by Hilton

3.5 star property

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Room
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
208 Saint Antoine Ouest, Montreal, QC, H2Y0A6
  • The Underground City
    ‪1 min walk‬
  • Montreal Convention Centre
    ‪1 min walk‬
  • Place d'Armes
    ‪2 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite (Premium, 2 Double Beds with Sofa bed)

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite (Premium, 2 Double Beds with Sofa bed)

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 Queen Bed with Sofa bed, Accessible

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Presidential Suite, 2 Bedrooms

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite (2 Double Beds with Sofa bed)

42-inch LCD TV with cable channels, TV, pay films

Deluxe Suite (2 Double Beds with Sofa bed)

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Jetted bathtub

Deluxe Suite, 1 King Bed with Sofa bed

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Presidential Suite, 1 Bedroom

  • 111.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Queen Bed, Non Smoking

Premium Suite, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 Queen Bed, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, 1 King Bed

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Premium Suite, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Premium Studio, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed (Premium)

Jetted bathtub

Deluxe Suite, 1 King Bed (Premium)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Premium Studio, 1 Queen Bed

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed (Premium)

Presidential Suite, 1 King Bed (Premium) | Premium bedding, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed (Premium)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Studio, 1 Queen Bed

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 Queen Bed, Accessible

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Embassy Suites Montréal by Hilton

Eco-certified Montreal hotel connected to the convention centre, steps from Montreal Convention Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business centre and a meeting room.
Embassy Suites Montréal by Hilton offers 210 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, dishwashers and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Montréal by Hilton. During your stay, you'll be connected to the convention centre and just a quick walk from The Underground City. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Montreal Convention Centre and 4 minutes on foot from Notre Dame Basilica
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Embassy Suites Montréal by Hilton. Parking is available for a fee.

This 3.5-star Montreal hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Attrio – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (CAD 36.53 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Attrio

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (69 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 23 October 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 9.95 (rates may vary)
  • Covered self-parking fee: CAD 36.53 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-06-30, 221684

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Montréal
Embassy Suites Montréal Hilton
Embassy Suites Montréal Hilton Hotel
Embassy Suites Montréal Hilton Hotel Montreal
Embassy Suites Montréal Hilton Montreal
Embassy Suites Montréal by Hilton Hotel
Embassy Suites Montréal by Hilton Montreal
Embassy Suites Montréal by Hilton Hotel Montreal

Embassy Suites Montréal by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1050 reviews
Rating 8 - Good. 270 out of 1050 reviews
Rating 6 - Okay. 126 out of 1050 reviews
Rating 4 - Poor. 69 out of 1050 reviews
Rating 2 - Terrible. 43 out of 1050 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maxime

Stayed 2 nights in Nov 2024

10/10 Excellent

Maggie

Stayed 1 night in Nov 2024

8/10 Good

Christine

Stayed 1 night in Oct 2024

6/10 Okay

Queenie

The stay was good but is under construction/renovation and is not good looking and the breakfast good but gets really crowded and empty very fast the location is great
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would absolutely stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Ruby

The room looks outdated and needs renovation. Front Desk staff at time of check in wasn't friendly and not welcoming. Lobby is under renovation at the time of stay. Free Buffet Breakfast and Reception Drinks in the evening is complimentary which compensates for the low score.
Stayed 2 nights in Nov 2024

8/10 Good

arkady, brooklyn

Liked: Amenities
Special thank you to Nicolas( concierge service) who help us to see the best of Montreal , gave us suggestions for lunch, dinners and entertainment
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good service. Room very nice and clean. Lobby was undr construction....not end of world but should have mentioned at booking.
Stayed 1 night in Nov 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Although hotel is under renovation, efforts were made to minimize discomfort to guests. Staff was efficient and courteous. Waiter in the dining room was particularly attentive ( I apologize for not remembering his name - he worked the dinner on 10/26), food was excellent both at dinner and breakfast. Nicholas, the concierge, was very professional, friendly but respectful, a real asset to the hotel. Only negative were the slow elevators, of which there were only 2 and lack of good signage to find the fitness center.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities
Great amenities and perks during my stay. The room was very spacious. The breakfast was tasty and the staff were kind and friendly. Part of the lobby is under construction, but I didn’t find it noisy at all. The hotel is in a central location. I would definitely stay here again while in Montreal.
Stayed 4 nights in Nov 2024

2/10 Terrible

Hector

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel fell far below expectations. The only positive aspect was the location. Unfortunately, everything else left much to be desired. The room was extremely uncomfortable, with a damaged sofa and worn-out furniture that clearly needed replacing. The air quality was terrible due to an overwhelming amount of dust, which made it difficult to breathe. The lamps were also covered in dust, and the room lacked proper lighting, adding to the discomfort. The shower was disgusting, with visible mold that made it feel unhygienic. The toilet would not flush properly, requiring multiple attempts to empty it. Additionally, the closet door in the room was broken, further contributing to the poor state of the accommodations. The jacuzzi turned on by itself during the night, creating an unpleasant noise that disrupted our sleep. The bed was not a king size as advertised, and the mattress was old and in urgent need of replacement. The air conditioning unit was excessively loud, making sleep nearly impossible. The lobby is currently under renovation, and construction dust is noticeable throughout the property. There are only two elevators, which are very slow, so be prepared to wait. To top it off, we had to request clean towels because there were not enough provided for our stay. Adding to the disappointment, when I checked out, I was given a final invoice. However, seven hours later, I received another invoice with additional charges for services I did not use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The front dest/Lobby area was under construction, eating breakfast in the dinning room there were alot of loude construction noises. We have an EV car, there was no place to charge while we were there. Bar staff {older guy} was very friendly, morning breakfast - didn't see anyone working there. Our coupon said breakfast made to order, it was a buffett. Beds were comfortable, the shower/tub drain needs to be cleaned. We we had a shower it was like we were filling the tub for a bath. The water took for ever to drain.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iguatemi Coutinho

Stayed 2 nights in Oct 2024

8/10 Good

Hengameh

Liked: Cleanliness, staff & service
They are renovating the lobby
Stayed 1 night in Oct 2024

8/10 Good

Lorie

Liked: Room comfort
Disliked: Property conditions & facilities
Perfect location for visiting the old town.
This hotel has potential, they are remodeling. I think a discount should have been given since we had to walk through the mess and ugliness in order to get to the lobby or elevator. The dinning room was very basic. We talked to the front desk about the safe being broken and they never sent anyone to fix it. WE WAITED! The employees were very nice and our room was large.
Stayed 1 night in Oct 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovation so not the usual beautiful surroundings. The complimentary buffet breakfast was awesome - scrambled eggs, bacon, potatoes, pancakes, made-to-order omelets etc. The two complimentary drinks per person and light snacks during their 5pm-7pm welcome was great. This was every night during your stay. You can't beat the location. It was minutes from Old Montreal and public transportation. We didn't rent a car while we were there for our 3-night stay.
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff very nice and helpful. Close to everything in downtown, you can walk to most of main interest points. Very good breakfast and dining options. Enjoyed the happy hour!
Stayed 1 night in Oct 2024

6/10 Okay

Dele

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just OK, but not great.
The room was awkwardly designed and suffered from "poor fit and finish." Closet was tiny and in poor location. An empty space near entrance was obviously meant to be a closet, but was left unfinished. The bathtub caulking looked as if it was done by a 7 year old. The kitchen was essentially useless other than using the cabinets for my clothing because there were no dresser drawers. Bed and furnishings very comfortable. Excellent staff.
Stayed 5 nights in Oct 2024

8/10 Good

Diane

Stayed 4 nights in Oct 2024

6/10 Okay

david

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff could have been a bit nicer at the front desk
Stayed 1 night in Oct 2024