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Hyatt Place Montreal - Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Montreal - Downtown

Indoor pool
Daily buffet breakfast (CAD 11.00 per person)
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Business centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
1415, rue Saint-Hubert, Montreal, QC, H2L3Y9
  • CHUM
    2 min walk
  • Place des Arts
    13 min walk
  • Old Port of Montreal
    15 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds (high floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (high floor)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (high floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (high floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Speciality)

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Montréal Centre-ville

Pool
Hot tub
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1130)
The price is €128
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Hilton Garden Inn Montréal Centre-ville

About this property

Hyatt Place Montreal - Downtown

Family-friendly hotel connected to a shopping centre in Montreal with a 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a sauna. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hyatt Place Montreal - Downtown offers 351 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The breakfast at Hyatt Place Montreal - Downtown gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Sainte-Catherine Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Montreal Convention Centre and a few minutes from Old Port of Montreal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Montreal - Downtown offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a coffee shop/cafe on site. A 24-hour business centre, 10 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6078 square feet (565 square metres) and includes conference space. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hyatt Place Montreal - Downtown. Parking is available for a fee. A complete renovation of Hyatt Place Montreal - Downtown was completed in July 2021.

This Montreal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
La Place Bar – This bar only serves light fare.
Breakfast Buffet – This buffet restaurant serves breakfast and brunch. Open daily.
Starbucks – This coffee shop only serves light fare. Open daily.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 23 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 11 per person
  • A coffee shop/cafe

Restaurants on site

  • Breakfast Buffet
  • La Place Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 6,078 square feet of conference space
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 11.00 per person
  • Covered self-parking fee: CAD 23 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
Property Registration Number 2023-10-31, 574000

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hyatt Place Montreal - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 943 reviews" "
Rating 8 - Good. 225 out of 943 reviews" "
Rating 6 - Okay. 73 out of 943 reviews" "
Rating 4 - Poor. 38 out of 943 reviews" "
Rating 2 - Terrible. 39 out of 943 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

alex, Fair Lawn

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal Valicia Branch

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All staff were exceptional, courteous and professional ! Dan was the best ! Unfortunately there was no breakfast served during our six day stay. Very convenient with the attached mall and grocery store.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jinu

Liked: Amenities, property conditions & facilities
Really good hotel
Stayed 2 nights in Sep 2024

4/10 Poor

kishani

Travelled with group
Disliked: Cleanliness, staff & service
During my stay there was a strike going on so there was no room service, breakfast or any other service. The rooms and hotel was nice but didn't feel like the money i spent was worth it due to there being no staffs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome. We got in early and they were still able to get us a room. Breakfast is a bonus and really good location for touring the city
Stayed 3 nights in Jul 2024

8/10 Good

Nabeel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good connectivity with Metro. Nice hotel, breakfast could have more variety. Overall found it very good and would recommend. I would book the hotel again when I visit next time.
Stayed 3 nights in Jun 2024

10/10 Excellent

Josie

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica, Rushville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not safe to walk around outside at night. Parking garages are not accommodating to vehicles taller than 5’ 4”. There is one down the street owned by the library; however, it was very difficult getting out with our truck. Open parking lots are risky at night due to theft and vandalism. The hotel is great BUT there is NO restaurant, bar or breakfast buffet available currently due to the ongoing strikes. I highly recommend the Cafe Lulu for breakfast or lunch. It’s fantastic! It’s directly across the street from attached Starbucks in the hotel. Access to a very large grocery store, Starbucks and other shopping from inside. The grocery store is impressive! Would definitely stay again but with a smaller car. We used Uber for transportation all over the city and it was responsibly priced. The drivers were great too!
Stayed 3 nights in Sep 2024

8/10 Good

Garry

Liked: Staff & service
Area around hotel was not clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay there. It was another great stay. Great location. There was sand in my bed not from us...but i we will stay agian. Parking on sight and grocery store attached. So convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Damon

Stayed 2 nights in Aug 2024

8/10 Good

Steven

Stayed 2 nights in Aug 2024

6/10 Okay

Bree

Travelled with partner
No on-site restaurant or room service. Very noisy -- children from adjoining room. Convenient location. Very small registration/lobby area.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kevin

Travelled with group
Disliked: Staff & service, amenities
I arrived 30 min after check in time, waiting over 130min to check in due to the hotel workers on strike. Hotel tried to book me another hotel but i refused due to being in a large group event also staying in the hotel and area. no room service or breakfast or discounts during entire stay. Loud hotel union strike outside hotel with music , horns, and much more. Unpleasant stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Senthil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't stay this property due to the employee strike and they have offered me an another place to stay. Staff were good and called me in advance about this change and very considerate during that chaotic time.
Stayed 1 night in Sep 2024

6/10 Okay

michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was supposed to be included there was an issue and couldn’t be served we payed the sewer backed up and the entire property smelled there’s no help to room no one answered phones it was a horrible experience
Stayed 2 nights in Sep 2024

6/10 Okay

James

The property was disruptive with noise outside because of an ongoing music festival.
Stayed 7 nights in Aug 2024

4/10 Poor

Fabio, Framingham

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Service is not good and area not clean
Stayed 3 nights in Aug 2024

8/10 Good

TOMMY

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again.
There was a worker strike during our stay and we didn’t have breakfast, room service or any type of credit for this lack of services. There was also a music festival outside our window every night until 10pm, which meant my kids couldn’t sleep. The people on the streets were struggling with addiction, poverty and mental health. There was human feces on the sidewalk. We live in a major city and actually like noise/liveliness and diversity. This hotel and neighborhood were a sad dystopian nightmare.
Stayed 5 nights in Aug 2024

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
As we checked in, staff went on strike - - 7 days with no breakfast, no cleaning, no towel exchange, no trash removal AND very little effort by hotel to “make it right” - - no staff for “breakfast included” so no breakfast but they sure did know how to overcharge for bottle of water and overpriced hotel shop snacks!
Stayed 6 nights in Aug 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rating would be higher, but because of the strike that’s going on, it limited some services that I was so looking for to having such as the breakfast. Otherwise I love the upgrades that they have such as the gym. The room was very decent, no complaints there. I hoping to make this hotel my go to stay when I come to Montreal.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Our stay at Hyatt
We stayed at Hyatt Place from August 29th to September 2nd. We were excited about the stay, particularly for the free breakfast. Given that we were traveling with two toddlers, having breakfast readily available would have been very helpful. However, we understand that services were not available due to the strike. Initially, we considered moving to another hotel after checking in. However, we decided to stay due to Hicham’s kindness and calm demeanor in addressing and communicating with guests. His professionalism made us reconsider and ultimately decide to remain at the hotel.
Stayed 4 nights in Aug 2024