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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Lobby
Free daily self-service breakfast
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

View in a map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Place, Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Place, Morgan Hill Community Park
    ‪4 min drive‬
  • Place, Centennial Recreation Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Family-friendly hotel with water park and free breakfast
Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at Quality Inn & Suites South San Jose / Morgan Hill, you're just a quick walk from Morgan Hill Outdoor Sports Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • 6 minutes by car from Morgan Hill Community Park and 11 minutes from Coyote Creek Golf Club
Quality Inn & Suites South San Jose / Morgan Hill offers its guests a water park (surcharge), a waterslide, and an outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the family-friendly Quality Inn & Suites South San Jose / Morgan Hill. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property.

This Morgan Hill hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 100 out of 1007 reviews
Rating 8 - Good. 88 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 205 out of 1007 reviews
Rating 2 - Terrible. 494 out of 1007 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

LaRetta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and nothing like advertised

This hotel is NOTHING like advertised. Very sketchy! The reception area is a complete mess. Behind the counter is stacks of papers and clutte at least a foot fully covering the counter. There is plastic shields (like COVID-19 style) between guest and worker. There are papers on the plastic that are falling off. Card was handed to me and room was called out. I wasn’t asked for anything and didn’t sign anything. Went through a side door that was unlocked. Possible homeless or camping people just sitting outside in lawn chairs in the grass next to the door. Stair way has not been cleaned in probably over 10 years. Upon arrival to the room it was disgusting! Appliances missing. Phone did not work, tv did not work, remote didn’t even have batteries. Things looked like they were pulled from the wall or table. Very dirty! Walls, sheets, floor, curtains, tables, etc… very dirty. Bent cards/cardboard found behind the headboard, shower dirty and broken. Basically everything broken. Dirty hand towel just balled up on top of the microwave under top of counter. Took a video and went back down to the front. Staff was put off and asked “what was it dirty or something?” I said yes and nothing like the advertised. I showed him the video. He was like “oh, you want a different room?” DO NOT STAY HERE. Very Dirty and UNSAFE!
Dirty upon walking in.
White powder or something on the floor.
Random things left in the room.
Stayed 3 nights in Aug 2025

2/10 Terrible

Theodore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check my credit card online and the deposit has not been return
Stayed 2 nights in Aug 2025

2/10 Terrible

Ildamira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful stay

Experience was awful thank god we were there. For one night tv did not work at all the only good thing was it was in front of the soccer field
Stayed 1 night in Aug 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled musty, the drapes were torn and the curtain rod was pulled out of the wall on one side. We saw one roach under the tv and another in the bathroom. There was a phone, but when I went to call the front desk we noticed there was no cord, so it wasn’t functional. A previous guest had scratched “help me” on the window. We had a room for four people but only had two towels and no bath mat for the shower. The staff wasn’t particularly friendly and seemed irritated when we needed toilet paper and additional towels. We stayed here because it’s directly across the street from the sports complex. There are many other hotels/motels in the area that are significantly better.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting in every way. Discriminated against and literally stalked by the manager for being in a same sex relationship. What was done to my partner was too abhorrent to put up here. The only other employee was sullen at best and extremely rude for the most part. Had to basically fight to get towels for my room, even though we hadnt gotten any towels when we arrived. The maid first tried opening our door and then came back at 10am to tell us it was time to leave (checkout was at 11am). Oh and almost every single window in the place is broken out. And surprisingly, thats not even the half of it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Cozy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Angel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet looked dingy and old. The walls in the hallway were filthy. The property has not been kept in good condition. The microwave in the room didn't work. The coffee pot in the room had old dirty water in it with slimy stuff. I will not stay here again. I was looking for something cheap and I definitely got what I paid for.
Stayed 2 nights in Aug 2025

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Benito

Disliked: Staff & service, property conditions & facilities
None
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael, Long Beach

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is literally the worst I've ever stayed in. I'm not exaggerating when I say it's unfit for people to stay here. The first room that I was assigned was so gross that I had to switch. In the process of switching, a woman two doors down came running out of her room screaming, because something was crawling around in her room. I should have read the reviews.
Stayed 2 nights in Aug 2025

6/10 Okay

Andree

It was cheap but they used wrong card to check me out and over drawn my debit card was supposed to use my credit card for check out..
Stayed 1 night in Jul 2025

2/10 Terrible

Iveth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible reserved 2 rooms One of them had blood on the floor the beds were dirty bathroom
Stayed 1 night in Jul 2025

2/10 Terrible

armando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shown three different rooms, rooms had an odor and not clean, decided not to stay, they gave me a confirmation letter to cancel, confirmed with Expedia the letter and confirmation of cancel, hotel still charged us with staying.
Stayed 1 night in May 2025

4/10 Poor

Carolina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool not in service not so clean and the microwave was not functioning
Stayed 1 night in Jul 2025

2/10 Terrible

Cesar F.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Cesar

Stayed 1 night in Jun 2025

10/10 Excellent

Rosie, Fresno

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Walked in to the room and it was clean but not even 5 minutes later there was roaches and one on the bed. Definitely didn’t want to stay there
Stayed 1 night in Jun 2025

2/10 Terrible

Marisol

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was out of service. The room had no iron and no tissue box. When we asked for extra pillows they said they didn’t have any. No one was ever at the front desk to assist, we had to call a number posted on the wall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty there was holes all over the place also the towels were dirty as well as the bed sheets
Stayed 1 night in Jul 2025

2/10 Terrible

thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel/motel used to be functional and economical for quick stays. It is now a complete disaster. The pool/spa area is closed. The bathroom is disgusting. The shower/bath was working but broken and potentially dangerous. Locks on the room door were broken. No screens on the windows. The WiFi was spotty at best. Stay Away from this hotel/motel.
Stayed 1 night in Jul 2025

2/10 Terrible

Crystal

Stayed 8 nights in Jun 2025

2/10 Terrible

shelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell On Earth

We had to check in twice because the first room was still dirty from the previous guest. It looked like someone had their period all over the side of the bed. The second room was just as dirty. It had also not been cleaned after the previous guest. Most of the windows on the back of the building were broken or missing the screens. The hallways looked like they hadn’t been vacuumed in weeks. The back door was missing the security fob so anyone could walk in the building. Near the managers sleeping quarters(?) it smelled strongly of smoke. Two unhoused men were having a bbq in the parking lot. The pool had been condemned by the health department! Across the street was some kind of rave event from 1992. The music was so loud! The men at the front desk looked like they had a rough night out partying and just arrived home. Hair disheveled, shirt dull, dirty and untucked. I could not make this up. We left and drove another hour to get as far away from that hell hole as possible.
Stayed 1 night in Jun 2025

2/10 Terrible

Miguel

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

David, Fallbrook

Disliked: Property conditions & facilities
The tub was slanted toward the wall which made you feel unbalanced. The tub was in very bad condition, faucets needing repair etc. The room and hall needed to be vacuumed and all was very sad!
Stayed 1 night in Jun 2025