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Protea Hotel by Marriott Mossel Bay

4.0 star property

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Photo gallery for Protea Hotel by Marriott Mossel Bay

Exterior
Balcony view
Garden
Living area
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Pool

Explore the area

Map
Corner Of Church And Market Street, Mossel Bay, Western Cape, 6500
  • Santos Beach
    ‪16 min walk‬
  • Cape St. Blaize Cave
    ‪3 min drive‬
  • Botlierskop Private Game Reserve
    ‪3 min drive‬
  • George (GRJ)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Harbour View

Room, 1 King Bed, Balcony, Harbour View | Down duvets, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Harbour View

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Down duvets, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Balcony, Harbour View

Suite, 1 Bedroom, Balcony, Harbour View | Living area

Suite, 1 Bedroom, Balcony, Harbour View

  • 64 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, individually decorated

Room, 1 Queen Bed

  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Protea Hotel by Marriott Mossel Bay

Hotel in Mossel Bay with bars/lounges and fitness centre
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Other amenities include a fitness centre, a conference centre and self parking. Housekeeping is available on request.
Protea Hotel by Marriott Mossel Bay offers 38 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. This Mossel Bay hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Protea Hotel by Marriott Mossel Bay, you're just a quick walk from Dias Museum. Features include free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Enjoy ocean views while dining at Cafe Gannet Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Dias Museum and Diaz Musuem
  • Airport, casino and local-area shuttle service available for a fee
Protea Hotel by Marriott Mossel Bay offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and coworking spaces are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Protea Hotel by Marriott Mossel Bay. An area shuttle within 40 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mossel Bay hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cafe Gannet Restaurant – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Inverroche Gin School – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Casino shuttle (surcharge)
  • Parking on site (ZAR 40 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Gannet Restaurant
  • Inverroche Gin School

Things to do

  • Gym
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Mossel Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 380 per person (one way)
  • Self-parking fee: ZAR 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Mossel Bay Protea Hotel
Protea Marriott Mossel Bay
Protea Mossel Bay
Protea By Marriott Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel
Protea Hotel by Marriott Mossel Bay Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel Mossel Bay

Protea Hotel by Marriott Mossel Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 242 reviews
Rating 8 - Good. 91 out of 242 reviews
Rating 6 - Okay. 27 out of 242 reviews
Rating 4 - Poor. 5 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night.
Nice Hotel near the beach and town. Great restaurant, gets busy with walk in's so book your table!. Really lovely bar looking out to the beach.
Stayed 1 night in Nov 2024

8/10 Good

Reagen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. A little traffic noise.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth, Valley Center

Stayed 1 night in Nov 2024

10/10 Excellent

Darla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dimitrios

Stayed 1 night in Mar 2024

10/10 Excellent

Frank, Fairhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

MARK

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tomoko

Liked: Property conditions & facilities
The bedding was excellent quality!!
Stayed 2 nights in Feb 2024

8/10 Good

Dee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Route - Mossel Bay
The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Mossel Bay
Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time thank you very much
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a short stay!
Stayed 1 night in Jan 2024

10/10 Excellent

asiphe

Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be better!
Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.
Stayed 1 night in Oct 2023

8/10 Good

Kyle

Stayed 1 night in Oct 2023

10/10 Excellent

STEPHEN

Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is there 24/7. Keeps us aware of any crimes within the perimeter.
Stayed 1 night in Feb 2023

10/10 Excellent

Maureen

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Barry, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very noisy child a few doors away and the noise travelled across the marbled floors. We are at the hotel and tbh the food was the worst we have experienced on our trip. The room and bed were nice. Nice view over the harbour. The wardrobe was cheaply made and looked like it was about to fall over