2/10 Terrible
Judy M., St. Louis, Missouri USA
17 Oct 2024
Disliked: Cleanliness
BEWARE of this property
We were not able to stay at this property. We had booked this property and the night before we were to checkin the host contacted me at 8:45 pm and advised that the water coming out of the faucets was discolored (brown). I asked if safe to drink and in a written text she advised that SHE wouldn’t drink it. Asked if ok to shower and she advised that they left jugs of water for us to use…for showering! She sent me letters that were dated in August of 2024and one in Sept 2024 stating that they tried to fix the water issue but that it was no better and probably a little worse! I asked to cancel and had to go through Evolve. The host stated that the owner and Evolve had been kept updated on the issue. Talked to Evolve and they knew nothing of the issue. If you go to Evolve you will see a rating on this property of 1.6. Evolve agreed to cancel after she stated she wouldn’t take a shower in brown water either. What makes this SO BAD is that they knew of the problem but did not tell us until the evening before our arrival. In doing this I feel it was in hopes we would not be able to find another place and be STUCK with the situation. The owner, the host and Evolve would not have lived with these issues of brown water and showering. They could have handled this much better and let us know way ahead of time, in August or even September. I would NOT trust how shady this owner and host handled this situation.
Judy M.
Stayed 3 nights in Oct 2024