8/10 Good
Beverly-Ann
Travelled with family
5 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
The place was ok. I was travelling with my teenage son. If you are someone who works in the morning or evening while on vacation, I’d suggest perhaps another hotel since the wifi was awful. Since I was with my son (missing school) we do homework and study most evenings. The first night after check in I called the front desk since my son was doing homework and the wifi was cutting out every few minutes. I was told there wasn’t maintenance but they’d have someone call me the next day. No call was received so I called back again (in the meantime I added considerable data to my eSIM so we were paying for our own data). They came and spoke with me and said they had restarted the modem, but nothing again had changed. I called back after a hour of the modem being restated, and was told someone would call me back. Nobody did. The third night was the same. One staff gentleman was very nice but the rest of the staff I spoke with I felt just wanted me to go away.
Thank goodness for eSIMs.
If you depend on wifi, this isn’t your hotel. My staff service rating was a reflection of how the staff spoke to me.