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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains
Lobby
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Mountain View, CA
  • Stevens Creek Trail
    ‪13 min walk‬
  • Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • San Antonio Shopping Center
    ‪5 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Mountain View hotel in Shoreline West with free breakfast and fitness centre
Along with a fitness centre, this hotel has a coffee shop/cafe and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services and a 24-hour front desk are on-site.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Mountain View - S Palo Alto by IHG. During your stay, you'll be within walking distance of Stevens Creek Trail. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 5-minute drive from Computer History Museum and 6 minutes from Googleplex
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness centre and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 417 reviews
Rating 8 - Good. 113 out of 417 reviews
Rating 6 - Okay. 35 out of 417 reviews
Rating 4 - Poor. 12 out of 417 reviews
Rating 2 - Terrible. 8 out of 417 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.
Stayed 2 nights in Nov 2024

8/10 Good

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.
Stayed 1 night in Nov 2024

6/10 Okay

Siavash

Liked: Staff & service
Ok as 2-3 star hotel
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 5 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jay, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amrit Paul

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction one night with someone running a jackhammer at midnight. Your management should coordinate with any group like that to prevent disturbing hotel guests. Also, I thought it was a big overpriced for value but I guess it is difficult finding rooms at that time
Stayed 4 nights in Oct 2024

4/10 Poor

Sat

Business traveller, Travelled with partner
Disliked: Amenities
street noise , small, inconvenient , over priced
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin, you can hear the traffic outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Davor, Seatac

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dianbo

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and the lobby had a really weird smell, kind of like sausage and dog. But other than that the rooms were pretty nice.
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arthur E.

Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast however the set up was very poor. Not enough space to serve yourself. No where to put your plate. Three hand set up.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frederico

Stayed 1 night in Aug 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable bed & breakfast deal. But the breakfast area was very small and the room looked a bit oldish. The TV didn't work but as I was out most of the day I did not really cared. he cost-benefit ratio was not that good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Amenities
Weird smell from the ac and the elevator safety inspection is a year past due date. But otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stated this facility for two months covered parking easy to get in and out of the building very nice breakfast in the morning Yeah
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Overnight stay as I was in town for a concert. Front desk woman was wonderful & friendly. She even asked me and my friends how the concert was when we saw her during breakfast the next morning. Hotel was extremely clean and comfortable beds & the bathroom Dove products was a nice touch. Only slight negative is not many parking spaces and they’re very tight so if you have a large vehicle, you might have trouble getting in and out. But overall, very satisfied would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Qingce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024