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"It's cheap -- for Mountain View, anyway -- and this is clear to see: the rooms and furnishings are old, the pool/gym are tiny, the breakfast is okay b ... " More

By a verified traveller on Sat 29 Apr 2017

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Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Mountain View. During your stay, you'll be within walking distance of Rengstorff Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, multilingual staff and a fireplace at reception
  • On-site recreation includes a gym
  • 5 minutes by car from Googleplex and 7 minutes from Shoreline Amphitheatre
  • Pets welcome for a fee

SureStay Plus Hotel by Best Western Mountain View ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Mountain View

Everyone (3)
4 out of 5

Value for money

It's cheap -- for Mountain View, anyway -- and this is clear to see: the rooms and furnishings are old, the pool/gym are tiny, the breakfast is okay but nothing great. Still, it did the job. Would stay again if looking for somewhere cheap in Mountain View.

Posted by on 29 Apr 2017

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4 out of 5
Hôtel dans les standards , chambre spacieuse , wifi correct.

Posted by , from Tours on 27 Oct 2018

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2 out of 5
Ich würde dieses Hotel nur empfehlen, wenn man die meiste Zeit außerhalb des Hotels verbringt, keinen Wert auf gutes Essen im Hotel legt und generell keinen langen Aufenthalt in der Gegend hat. Das Preis-Leistungsverhältnis stimmt nicht überein - die Zimmer sind gut, relativ geräumig und gut ausgestattet, aber nicht hundertprozentig sauber. Das Frühstück wird auf Papptellern und Plastikbesteck serviert und ist von sehr niedriger Qualität. Der Zimmerservice hat das Zimmer nicht täglich gereinigt, was nicht schlimm ist, wenn einem das nicht wichtig ist, jedoch steht es im Widerspruch zum Preis.

Posted by on 3 Nov 2017

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About the SureStay Plus Hotel by Best Western Mountain View

Location 2300 W El Camino Real, Mountain View, CA 94040

Property Features

SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available. This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and free newspapers. This Mountain View hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Fireplace
  • Television
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per accommodation, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Mountain View
  • Best Western Mountain View
  • Best Western Mountain View Inn
  • Best Western Plus Mountain View
  • Best Western Plus Mountain View Inn
  • Mountain View Best Western
  • Best Western Plus Mountain View Hotel Mountain View

You should know

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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