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Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

You'll find features such as free self-parking, plus a restaurant and 1 hot tub at Volcano Eco Retreat by Heart Core Hotels - Adults Only. This property offers pet-friendly amenities, such as food and water bowls.

  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 19.4 miles (31.2 km) from Hawaii Volcanoes National Park and 6.2 miles (10.1 km) from Hilo Coffee Mill
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Volcano Eco Retreat by Heart Core Hotels - Adults Only

Location 11-2888 Hibiscus Street, Mountain View, HI 96771

Renovations + Closures

This property is closed from 1 February 2024 to 31 December 2025 (dates subject to change).

Property Features

There's a restaurant on site. A hot tub, spa services, and a terrace are also featured at Volcano Eco Retreat by Heart Core Hotels - Adults Only. Free self parking is available. This 3.5-star Mountain View bed & breakfast is smoke free.

  • 1 floor
  • 3 guestrooms or units
  • 8 buildings
  • Built in 2016
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Volcano Eco Retreat by Heart Core Hotels - Adults Only offers 3 accommodations with fireplaces and complimentary bottles of water. Rooms open to lanais. This accommodation offers separate dining areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Fireplace
  • Private lanai
  • Separate bedroom
  • Dining room
  • Sitting area
  • Memory foam beds
  • Minibar
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Sound-insulated rooms
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Volcano Eco Retreat by Heart Core Hotels - Adults Only has a restaurant on site.

Nearby Activities

Recreational amenities at the bed & breakfast include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-069-222-1952-01

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-069-222-1952-01. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • No front desk
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Host will greet you
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-069-222-1952-01
  • Minimum guest age is 18
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Volcano Mountain Retreat B&B
  • Volcano Retreat B&B
  • Volcano Retreat
  • Volcano Mountain Retreat
  • Volcano Retreat by Heart Core Hotels
  • Volcano Eco Retreat by Heart Core Hotels

You should know

  • Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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