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Sheraton Samoa Beach Resort

4.5 star property

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Photo gallery for Sheraton Samoa Beach Resort

Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Dinner served, beach views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included

Explore the area

Map
Entrance Road, Mulifanua
  • Giant Clam Sanctuary
    ‪26 min drive‬
  • Return to Paradise Beach
    ‪52 min drive‬
  • Salelologa Ferry Terminal
    ‪94 min drive‬
  • Apia (APW-Faleolo Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (View)

Room, 1 King Bed, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Oceanfront (View)

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

Suite, 1 Bedroom, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking, Oceanfront (View)

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (View)

Room, 2 Queen Beds, Non Smoking, Oceanfront (View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Oceanfront (View)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Samoa Beach Resort

Luxury resort on the beach, with outdoor pool
Catch some rays on Sheraton Samoa Beach Resort's private white sand beach, pamper yourself at the full-service spa or enjoy volleyball. Housekeeping is available on request.
Sheraton Samoa Beach Resort offers 133 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mulifanua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Manaia Spa. Massages are available on the beach and in the spa. Other services include facials and body scrubs. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Samoa Beach Resort. During your stay, you'll be close to Papasee'a Sliding Rock. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a beachfront location while dining at South Pacific Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or facials at Manaia Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • 20.6 mi (33.1 km) from Lake Lanoto'o
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Samoa Beach Resort such as an outdoor pool and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a steam room, a fitness centre and a garden. Self parking is free.

This 4.5-star Mulifanua resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
South Pacific Restaurant – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Apolima Fale – Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Solent – Overlooking the ocean, this bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This poolside bar only serves lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: WST 45 for adults and WST 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Apolima Fale
  • Pool Bar
  • Solent
  • South Pacific Restaurant

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,550 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • No lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for WST 92.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately WST 45 for adults and from WST 22.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 92.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Room service hours are 6:30 AM-11 PM.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aggie Greys Beach Resort
Aggie Greys Lagoon
Aggie Greys Lagoon Beach
Aggie Greys Lagoon Beach Faleolo
Aggie Greys Lagoon Beach Resort
Aggie Greys Lagoon Beach Resort Faleolo
Aggie Greys Lagoon Resort
Aggie Greys Resort
Sheraton Samoa Aggie Grey's Resort Mulifanua
Sheraton Samoa Beach Resort Mulifanua
Sheraton Samoa Aggie Grey's Mulifanua
Sheraton Samoa Aggie Grey's
Sheraton Samoa Beach Mulifanua
Sheraton Samoa Beach
Sheraton Samoa Aggie Grey's Resort
Aggie Greys Lagoon Beach Resort Spa
Sheraton Samoa Beach
Sheraton Samoa Beach Resort Resort
Sheraton Samoa Beach Resort Mulifanua
Sheraton Samoa Beach Resort Resort Mulifanua

Sheraton Samoa Beach Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 561 reviews
Rating 8 - Good. 213 out of 561 reviews
Rating 6 - Okay. 96 out of 561 reviews
Rating 4 - Poor. 29 out of 561 reviews
Rating 2 - Terrible. 12 out of 561 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mareta

Disliked: Cleanliness, property conditions & facilities
Too dark no lighting from the entrance all the way to reception, big car park poor lighting, hall way too many small black moths and mossies, both breakfast and dinner restaurants too many sandflies flies and small black insects, unsafe scary for a lady when your room is in Timbuktu and your checking out at 02:30 in the morning for a 0500 flight n worse again poor lighting had to use my phone light. Bad experience, unhappy guest!!!
Stayed 2 nights in Nov 2024

8/10 Good

Miranda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Nov 2024

8/10 Good

Karyn, Auckland

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Phoebe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Our stay here was plagued with issues from start to finish. We were staying as a family group and had 4 rooms booked. Firstly, they charged my credit card for extra rooms without authorization. They then told me they'd reversed the charges but hadn't, so I was out of pocket for nearly 2 weeks waiting to be reimbursed. We then each had issues with our rooms. We had an electrical issue, which meant every time a certain light switch was turned on, it blew all of the circuits so we had no power in our room. They came to advise us of this issue (so clearly knew about it - why put us in this room in the first place?), and said they would fix it while we were at dinner. We got back later that evening, and it turned out they hadn't fixed it at all. They were able to restore power (but not fix the problem) and said we could move rooms in the morning. The morning duty manager then told us no, they would just fix it. After trying and failing to fix it for nearly an hour, we were finally told we could move rooms but by this time it was midday and we'd basically lost a day of our trip to this nonsense. In another room, our family had no hot water in the shower, and despite repeatedly asking for it to be fixed, and told it would be, it wasn't. The food was a bit hit and miss and all way overpriced. The rooms were dirty, and the lining in the pool peeling and in need of TLC. For a supposed 5 star hotel, really disappointing.
Stayed 3 nights in Nov 2024

6/10 Okay

Alan, Rotorua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A really nice place to stay but a shadow of its former self. The food was really nice with a comprehensive buffet breakfast served everyday. Lunch and dinner was a la carte with no daily change to the options throughout the course of our 5 day stay. We were told by the staff that buffet dinners were on hold until the resort got busier. We counted no more than 50 quests during our stay, so very quiet for a resort this size. (Most would probably love that but it affected what was available to us). The pool is amazing and the towel service was easy but the swim-up bar never opened. No kayaks or ocean equipment was available and not many people swam in the ocean although it was warmer than the pool. (Most likely due to the NZ navy ship recently sinking on the other side of the island). Staff were friendly and helpful at every interaction. The outdoor pool at the spa wasnt in use and was located too far away in my opinion. There were no tennis courts available despite this being on their website. The children's playground was off limits as it didn't look like it had been used for a while. The resort branded car was in the main carpark, with flat tyres and moss growing on it. Not a good look for the brand I would have thought. Overall, I expected a lot more from a Sheraton/Marriott resort. It did seem that they were getting back on their feet after the pandemic which we understand but should have indicated what isn't available on their website.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Close to the airport. They struggled with providing chsnge in Tala
Stayed 1 night in Nov 2024

6/10 Okay

Kurt

Stayed 2 nights in Oct 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nataliya

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to airport, just 10 min by taxi, but no noise at all. All buildings were renovated just one week before we came. Staff are very friendly. Not enough towels (bath, beach at first days)
Stayed 7 nights in Oct 2024

10/10 Excellent

Vishal

Stayed 1 night in Oct 2024

8/10 Good

Adam Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to keep track on your account wr paid cash for everything we ate and drank at the hotel and were being charged for things we didnt order or had paid for so keep all recipts of purchases and pay Cash charge nothing back to your room
Stayed 8 nights in Oct 2024

4/10 Poor

Olivia

Disliked: Cleanliness, amenities, property conditions & facilities
There was so much wrong with the property. I went there because I had been before. Extremely run down. Lawns not mowed. Gym was disgusting and smellt of urine. Walkways around resort smelt of blocked drains. No activities. No kayaks no snorkelling. No menu poolside. No swim up bar. Al advertised but not there. Weeds all through cobble stones poolside. No hot water one night. No pool towels until after lunch each day and only limited amounts. No wellness spa open until day 3. Clearly a change of management. I wrote a list of everything that had gone wrong.no one acknowledged it. Deeply disappointing. Everyone was complaining.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and area.
Just a one night stay, but the hotel arranged for us to have a rental car that made it so we could tour around for a few hours. Lovely hotel, wonderful breakfast. Great front desk help.
Stayed 1 night in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
3 star resort
My 1 night stay was decent I don’t know why I got a 2 bed room when I actually made a reservation for a king room but whatever. The food was great the bed was stiff. The staff was nice. The place is showing its age.
Stayed 1 night in Mar 2024

8/10 Good

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience close to the airport, easy check in, nice clean accommodation. Would stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Murray and Allison

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely facility with beautiful little beach. Unfortunately even though water sports, ie kayaking were advertised as available, major reason for booking. There were none available once we were there.
Stayed 1 night in Mar 2024

10/10 Excellent

Laine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Neha

Stayed 1 night in Feb 2024

6/10 Okay

Selovi

Travelled with family and small children
Air conditioning don't work well
Stayed 2 nights in Jan 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

8/10 Good

Katya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was wonderful and the resort was mouth jawing.
Stayed 2 nights in Jan 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely brilliant in all ares, food & drink fantastic, huge effort into covid disruption being made, we were made to feel special
Stayed 7 nights in Dec 2023

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2024